Crestron XiO vs. Microsoft Azure IoT Edge

XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem

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Deployment of mission critical business support solutions particularly those that support virtual learning and video conferencing environments. This is because they help organisations such as the university to effectively transition to a digitally compliant organisation.

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• Scheduled re-boots and updates
• I like the way the hierarchy can be set up
• individually customizable group settings within the hierarchy
• I like the capability of setting up background images for brand promotion or employee information

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• It works even if there is no internet at client location. It will record all the generated data and only send them to cloud storage when there is internet connection.
• It allows you to bring cloud functionality down to Edge location in the form of docker container.
• It also supports two way communication from device to cloud and vice-versa.

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• I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
• It would be nice to be able to link the IP address listed directly to their devices.
• Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.

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• For some reason, the containerized architecture was also making this very hard
• Had some issues when debugging edge modules, needs a professional grade remote debugging
• Industrial automation still requires attention. OPC-UA was good but Modbus or custom PLCs etc was painful to set up

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XiO is a necessity when managing the large number of device our company has

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Most of the time it works perfectly, does not require any attention, but when there is a problem, it's really hard to diagnose it. I think the documentation for the positive scenarios are good on the Microsoft side, but for negative scenarios, I don't think there is enough community help out there, in my opinion.

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The reason Behind this is the cost, as Microsoft provides solutions and integrations of services cheaper than AWS.

• being able to manage all my devices remotely saves us time/money
• XiO reduces the need to have someone on-site/in person to manage my devices

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• Very valuable return on investment for IT capex committed to the deployment
• Improvements in overall organisational efficiency and agility
• Repositioning the organisation to become digitally transformed

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