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Cross Identity vs. ManageEngine Password Manager Pro

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cross Identity

    Score10 out of 10
    N/ACross Identity (formerly Ilantus) is presented as a comprehensive Identity & Access Management Solution, with SSO, web access management, and related features such as shared app login (multiple employees can use a single license during different sessions, and yet protect the app password from all the users).N/A

    ManageEngine Password Manager Pro

    Score7.7 out of 10
    N/AManageEngine Password Manager Pro is the Zoho Corporation's password management solution for small and medium sized businesses and enterprises alike.N/A
    Pricing
    Cross IdentityManageEngine Password Manager Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cross IdentityManageEngine Password Manager Pro
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cross IdentityManageEngine Password Manager Pro
    Identity Management
    Comparison of Identity Management features of Cross Identity and ManageEngine Password Manager Pro
    Feature
    Cross Identity
    2.7
    1 Ratings
    101% below category average
    ManageEngine Password Manager Pro
    -
    Ratings
    ID Management Single-Sign On (SSO)2.71 Ratings00 Ratings
    Multi-Factor Authentication1.01 Ratings00 Ratings
    Password Management4.51 Ratings00 Ratings
    Best Alternatives
    Cross IdentityManageEngine Password Manager Pro
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    Score9.3 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    1Password
    Score9.2 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cross IdentityManageEngine Password Manager Pro
    Likelihood to Recommend
    1.0
    (1 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    1.8
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cross IdentityManageEngine Password Manager Pro
    Likelihood to Recommend
    Cross Identity
    Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It's great for any company that relies on active-directory as their primary source of user password authentication and other data. It's ability to integrate with a host of other tools such as Google Workspace, Azure AD (if you aren't using ADFS/DirSync/etc.), FreshService, Trello, etc. as well local apps like Postgres, i/AS400, and more make it a great middleware tool for SS.
    Incentivized
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    Pros
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for.
    • Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen.
    • Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group.
    Incentivized
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    Cons
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • The update process is difficult
    • We found somre problem and complexity with grant access for differente people.
    • There are sobre problems with HA implementation
    Incentivized
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    Likelihood to Renew
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    We are really pleased with ManageEngine Password Manager Pro. It is great software!
    Incentivized
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    Usability
    Cross Identity
    Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine Password Manager Pro has an amazing interface for all kind of users. It is easy to use over different ambient and for anybody. T he privileges use have much more control over his password databases and its action for its teams. The auditors have many reports on differents formats, type of reports, filters o action and more.
    Incentivized
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    Support Rating
    Cross Identity
    Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The contact is very easy. It is by mail. The resolution isn't easy because the support don't speak spanish and its english isn't good. In my opinion, ManageEngine Password Manager Pro should be have a Spanish Call Center for America.
    Incentivized
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    Implementation Rating
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Planning the implementation with the Team leader of end users. At the begining start with two server in High Availability. Organice the data base structure of resources and users access before that to deploy in production.
    Incentivized
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    Alternatives Considered
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    We evaluated one on-premise solution, Password Manager Pro, one cloud-based solution called Passwordstate to store all sensitive password information and also secure notes. The latter was licensed by users, so we knew as the team grew it would cost quite a lot more to maintain. We wanted access for various users within the information technology and systems department at a granular level to have separation of the various passwords into categories which we then give permission relevant for the right users.
    Incentivized
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    Contract Terms and Pricing Model
    Cross Identity
    Contract terms are fine. No complaints there.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Professional Services
    Cross Identity
    professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Return on Investment
    Cross Identity
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • We needed a tool to replace an in-house tool. This took care of that need.
    • This was absolutely the most cost effective tool for enterprise password management.
    • Managing more than a few thousand accounts may require a more robust tool.
    Incentivized
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    ScreenShots

    Cross Identity Screenshots

    Screenshot of Single Sign-OnScreenshot of User Life-cycle ManagementScreenshot of Self-Service Password ResetScreenshot of Access GovernanceScreenshot of Password SyncScreenshot of Access Certification