Very customizable and easy to use password management tool
May 29, 2019

Very customizable and easy to use password management tool

Gary Smolyak | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Password Manager Pro

We use Password Manager Pro (PMP) to store credentials for various applications and services that we in IT use throughout the company. The tool is network accessible through our SSO provider allowing for easy access from anywhere. It solves the business problem of having a central and secure location to store application credentials. Applications can be sorted into groups and those can be set so that only certain individuals have access to the credentials that they need.
  • PMP is great for sorting passwords into different groups depending on the category of application access. This makes it easy to find the password that you are looking for.
  • Application credentials can easily be saved to the clipboard to make it easier to copy and paste them into the appropriate log in screen.
  • Different types of credentials for the same application can be stored next to each other and are easy to distinguish by the icon next to the name. For example, SSH credentials, web credentials, and local root credentials are all easy to sort under one application group.
  • PMP can improve on where granular password settings are stored. It difficult in my opinion to locate where the password complexity rules are to be set.
  • Integration with SSO providers is not as straightforward as some other applications I've used.
  • Access from a mobile device is far from ideal and makes it difficult to access important credentials when away from a desktop or laptop.
  • PMP has made it easier for us to store and share important credentials with other team members in a secure manner.
  • PMP has eliminated the need for using personal credential management tools that can be insecure and could put data at risk.
  • Integrating PMP with SSO has made it easier for everyone to access the tool quickly.
I have used Dashlane in the past at a previous organization and as great and well designed as it is, it is not great for large companies that are looking for a more commercial and more supported solution. One thing I do like about Dashlane though is how it easily integrates into a certain web browser and allows for the auto-filling of credentials on different websites. It also can store credit card info. This is something PMP doesn't offer.
PMP is well suited for organizations that have a lot of different applications throughout different departments that all have different credentials. It is also good for setting up sharing so that different users have access to only the passwords that are needed for their work. Users are also able to store their own credentials in this tool without sharing them with any other users. PMP is less appropriate for smaller organizations or ones where only a single department only needs to store passwords. In this case, there are other cheaper and simpler tools more suited for the task.