Cross Identity vs. Password Genie

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

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It is well suited for any business as they would have password / confidential data which needs to be stored. Hence this tool provides all those features which is required. The product becomes less appropirate to SMB segments as the per device licensing becomes very difficult as there are various applications available as a free ware. Hence the licensing model need to be re-thought

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• Generating strong, random passwords: Password Genie has a built-in password generator that creates strong and unique passwords for each account. This eliminates the need for employees to come up with their own passwords and reduces the risk of them using easily guessable or weak passwords.
• Storing login information securely: Password Genie stores all login information in a secure location that is protected by a master password. This ensures that only authorized users can access the information and that it is protected against potential breaches.
• Syncing across multiple devices: Password Genie allows employees to access their login information from multiple devices, including smartphones, laptops, and tablets. This means that they can easily access the information they need, regardless of where they are working.
• Automatic login: Password Genie can automatically fill in login information on websites and apps, saving time and reducing the risk of typos.

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• Some of the users in my organization find it challenging to integrate Password Genie with other password management tools or services they are using, making it difficult to import or export password data.
• The user interface and experience of Password Genie are outdated or difficult to use, leading to a less streamlined password management process.
• It has limited Limited Import/Export Capabilities

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Pros:

• Convenient and secure password storage
• Easy-to-use password generator
• Automated password filling

• Cons:

• Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools.

• User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

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Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

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It’s very easy to operate from multiple devices & highly secure layer protection.I love using Password Genie because It keeps all of my passwords in one place and I can use it on all of my devices.Password Genie is very time savings & secure tools for digital online based company.Password Genie is helpful with password capture and replay. Syncs among Windows, Mac, Android, and iOS devices. Flags weak and duplicate passwords. Two-factor authentication. Fills Web forms with personal data.

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Contract terms are fine. No complaints there.

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professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

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• The product it self cannot be deemed very expensive
• It does what it is buit for, hence I am doubtful that there could be a proper means to calculate the ROI of the product
• This tool is defenetly a must for admins as when they tend to leave the organization this tool can be really helpful in knowledge transfer sessions.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info