What users are saying about
2 Ratings
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Score 7 out of 100
2 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

SmarterU works and is much more cost-effective than other LMS systems out there. Support was great in the beginning when creating initial training.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

CrossKnowledge Learning Suite
5.5
SmarterU.com
7.1
Course authoring
CrossKnowledge Learning Suite
6.0
SmarterU.com
8.0
Course catalog or library
CrossKnowledge Learning Suite
8.0
SmarterU.com
8.0
Player/Portal
CrossKnowledge Learning Suite
5.0
SmarterU.com
7.0
Learning content
CrossKnowledge Learning Suite
10.0
SmarterU.com
8.0
Mobile friendly
CrossKnowledge Learning Suite
6.0
SmarterU.com
8.0
Progress tracking & certifications
CrossKnowledge Learning Suite
5.0
SmarterU.com
8.0
Assignments
CrossKnowledge Learning Suite
6.0
SmarterU.com
8.0
Compliance management
CrossKnowledge Learning Suite
3.0
SmarterU.com
8.0
Learning administration
CrossKnowledge Learning Suite
4.0
SmarterU.com
8.0
Learning reporting & analytics
CrossKnowledge Learning Suite
3.0
SmarterU.com
6.0
Social learning
CrossKnowledge Learning Suite
5.0
SmarterU.com
1.0

Pros

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

  • Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
  • Easy to navigate
Anonymous | TrustRadius Reviewer

Cons

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

  • Software could be gamified better.
  • Should provide more opportunities for interactive learning.
  • Sometimes glitchy and logs users out in the middle of a training module.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

No score
No answers yet
No answers on this topic

Support Rating

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

SmarterU.com

SmarterU.com 8.0
Based on 1 answer
Really good support initially, now support is OK but we have fewer needs.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

No answers on this topic

Return on Investment

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

SmarterU.com

  • It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
  • The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.
Anonymous | TrustRadius Reviewer

Pricing Details

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmarterU.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CrossKnowledge Learning Suite
7.0
SmarterU.com
7.0

Likelihood to Renew

CrossKnowledge Learning Suite
8.0
SmarterU.com

Support Rating

CrossKnowledge Learning Suite
SmarterU.com
8.0

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