CrossKnowledge Learning Suite vs. SmarterU.com

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.

I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple

• CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
• CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
• CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.

• Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
• Easy to navigate

• As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
• It is immensely difficult to set up learning events and managing invitations to learners
• Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible

• Reporting System can be improved.

CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.

Really good support initially, now support is OK but we have fewer needs.

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.

Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.

• It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system

• It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
• The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.