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Fantastic learning content. Basic learning management system.
February 04, 2019

Fantastic learning content. Basic learning management system.

Swapnil Gyani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrossKnowledge Learning Suite

We’ve rolled out CrossKnowledge across our entire organisation and it plays two key roles: provider of learning content and a learning management system.
  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.

CrossKnowledge Learning Suite Feature Ratings

Learning Management
5.5
Course authoring
6
Course catalog or library
8
Player/Portal
5
Learning content
10
Mobile friendly
6
Progress tracking & certifications
5
Assignments
6
Compliance management
3
Learning administration
4
Learning reporting & analytics
3
Social learning
5

Using CrossKnowledge Learning Suite

1000 - All departments
5 - Be good at troubleshooting technological issues
Be prepared to learn and put up with some of CrossKnowledge’s peculiarities
  • Behavioural learning content
  • Compliance learning content
  • Managing employee onboarding
  • We’ve set up a channel on CrossKnowledge to share articles, videos, podcast and other content that relate to the industry and space that our organisation operates in, and our employees have found a lot of value in it
  • We’re working on linking learning objectives with our competency framework and performance management system
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.