Crowdbase (discontinued) vs. Slab Knowledge Base

I wouldn't suggest Crowdbasefor smaller companies, even for bigger companies a more integrated solution would be desirable. It may suit companies that want their collaboration separate from project management and CRM, but at least for our organisation it seems to make more sense to have most of our work tools in one place

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It's perfect for us to update processes that we use daily at Curri. This is a very important piece of our business because being a start-up, things are always changing. I'd say it's pretty appropriate for all needs related to a knowledge base.

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• Collaboration
• Interaction with staff
• Great way to engage staff and support each other

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• Organization
• Training
• Sharing information
• Linking documents
• Easy access to company material

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• It is very limited
• Although it has an API it doesn't link to the services we use.
• It isn't customisable like podio.

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• Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.

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Crowdbase's strength may lie in its ability to do just one main thing well, but for us this was a massive limitation. I know that it is not trying to be Podio and it is therefore unfair to compare the two but there are features that overlap. for us Podio was better suited.

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Most of the systems I have used in the past that house knowledge feel clunky and difficult to navigate. They are not easily modified and are not easy to access when you are working directly with a customer. They do not feel linear and sometimes feel overwhelming when you are trying to learn new processes. Overall, I've never used a KB that I felt did a great job at housing the information I would need to refresh and train. Slab is easy to navigate, easy to use and overall very seamless in delivering information. I never feel overwhelmed and the simplicity in it's layout allows users to access information without feeling discouraged trying to locate it

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• Encourages communication
• Easy to use
• Before crowdbase we never though of collaborating this way

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• Positive impact in keeping all departments in sync
• Positive impact on finding who owns a particular territory
• Positive impact making and retrieving templates

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info