Name: Slab Knowledge Base
Rating: 9.2 (8 reviews)
Author: Slab, Inc.

Help Desk

Web and Video Conferencing

Customer Support

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

School Management

Education

Business Intelligence (BI)

Collaboration

Visual Collaboration

Workspace Planning

Enterprise

Accounting

Payment Orchestration

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

Corporate Wellness

Employee Engagement

Employee Monitoring

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Browser

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Converged Infrastructure

Data Center Outsourcing (Europe)

Data Masking

Fraud Detection

Integration Platform as a Service (iPaaS)

Master Data Management (MDM)

Network Performance Monitoring

Network Security

NoSQL Databases

Office Migration and Repair

Operating Systems

SOA Governance

Single Sign-On

Web Access Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Computer-Assisted Translation

Content Management

Creative Collaboration

Cross-Channel Campaign Management

Email Marketing

Gamification

Grant Management Software

Local Listing Management

Marketing Automation

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Computing Security

File Integrity Monitoring

Security

3D Modeling

Assisted Living

Equipment Rental

Jail Management

Membership Management

Military and Defense

Municipal

Nonprofit CRM

Utilities

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Coda

Notion

Notion Labs, Inc

Microsoft SharePoint

Microsoft

Slite

Nuclino

Tettra

Tettra, Inc.

Atlassian Confluence

Atlassian

Crowdbase (discontinued)

Discontinued Products

Guru

Guru Technologies

### Documentation Management
Users generally appreciate Slab Knowledge Base's ease of organizing and sharing documentation. The platform's hierarchical structure and user-friendly interface make it simple to create and maintain documentation for various teams and projects. While some users find it challenging to transfer and format documents from prior tools, the overall sentiment leans towards the platform's effectiveness in centralizing knowledge and streamlining documentation processes. Users highlight the platform's ability to create detailed documentation, sustain open-source projects, and enhance team collaboration through accessible and well-organized documentation. Additionally, Slab's features like creating step-by-step guides and facilitating internal and external documentation sharing are commended for improving documentation quality and accessibility within organizations.

### Content Creation and Editing
User sentiment regarding Slab Knowledge Base's content creation and editing features is mixed. While some users appreciate the ease of writing and formatting posts, others express concerns about the limitations in text formatting options and the lack of clarity when distinguishing between editing and viewing modes. The ability to create a hierarchical structure with topics and posts is praised, but users highlight issues such as the difficulty in managing spreadsheet-like tables and the lack of a dark theme. Despite some drawbacks, users find the interface user-friendly and note the convenience of writing shortcuts and markdown support for efficient content creation.

### Formatting and Design
Users consistently highlight Slab Knowledge Base's formatting and design as key strengths, praising its clean and attractive interface. The platform's sleek design and user-friendly layout are frequently commended, with many users finding it easy to navigate and visually appealing. While some users suggest minor improvements could be made in terms of font readability and customization options, overall, the sentiment towards Slab's formatting and design remains positive.

### Search and Navigation
User feedback on Slab Knowledge Base's search functionality varies, with some praising its ease of use and powerful search capabilities, while others express a desire for improvements in search efficiency. While some users appreciate the structured and intuitive search features that make finding information a breeze, others feel that the search function could be more user-friendly and efficient, especially when dealing with a large volume of content. The general sentiment leans towards a positive view of the search and navigation aspects of Slab Knowledge Base, with room for enhancement to further optimize the user experience.

### Integration Features
Users generally appreciate the integration capabilities of Slab Knowledge Base, particularly its ability to connect with Google Drive, Google Docs, and other external platforms. The consensus among reviewers is that the integration features enhance the overall user experience by streamlining access to information across different tools and services. While some users express a desire for additional integrations, such as support for Jupyter notebooks, the existing integrations with popular platforms like Slack and Google Drive are widely praised for their effectiveness in facilitating efficient information retrieval and collaboration.

### Collaboration Tools
Users consistently praise Slab Knowledge Base's collaboration features, especially highlighting its integration with Slack and Google Drive for efficient collaborative document management. The platform's ability to facilitate team discussions, quick actions, and knowledge organization has garnered positive feedback. Users appreciate the ease of use, live collaboration capabilities, and the intuitive interface that fosters natural and intuitive collaboration. Additionally, the search function across various tools and the option to embed media contribute to a seamless collaborative experience. Despite some users expressing a desire for more customization in Slack integration, the overall sentiment leans towards the effectiveness and user-friendly nature of Slab's collaboration tools.

### Information Sharing and Communication
Users have consistently highlighted Slab Knowledge Base's effectiveness in facilitating streamlined communication and information sharing within their teams. The platform's ability to centralize knowledge, enable easy collaboration, and enhance accessibility to critical documents has garnered positive feedback. While some users have encountered minor issues with sharing links, the overall sentiment leans towards the platform being a valuable tool for promoting efficient communication and information dissemination among team members.

### Team and Project Management
Users consistently highlight Slab Knowledge Base's team and project management features as key strengths of the platform. The ability to collaborate effectively, share information across teams, and streamline project planning processes are frequently commended by reviewers. Additionally, users appreciate the ease of onboarding new team members and the platform's role in fostering knowledge sharing within the organization. While some users express minor concerns about certain functionalities, the overall sentiment towards Slab's team and project management capabilities remains positive and impactful.

### Onboarding and Training
Reviewers consistently praise Slab Knowledge Base's onboarding and training features. Users find the platform to be highly effective in facilitating the onboarding process for new employees, allowing them to quickly get up to speed and access necessary information. The ease of use and intuitive interface of Slab make it a valuable tool for training purposes, enabling team members to access and contribute to the knowledge base without the need for extensive training. Additionally, the platform's ability to centralize information and streamline onboarding processes has been particularly beneficial for companies with remote teams, saving time and improving efficiency in sharing knowledge and resources.

### Organizational Structure
User sentiment regarding Slab Knowledge Base's organizational structure capabilities is generally positive, with users appreciating its ability to centralize knowledge and ensure consistency across international teams and various departments. The platform's hierarchical organization and ownership of articles are highlighted as beneficial features that contribute to effective information sharing and maintenance within organizations. However, some users have expressed concerns about the platform's hierarchy and organization, suggesting that improvements in team-based page templates and streamlined navigation could enhance user experience. Despite these minor drawbacks, the majority of users find Slab Knowledge Base's organizational structure functionality to be a valuable asset for maintaining a well-structured and accessible knowledge base within their organizations.

### Internal Policies and Procedures
Users consistently highlight Slab Knowledge Base's internal policies and procedures management as a standout feature, emphasizing its effectiveness in organizing and accessing critical company information. The platform's ability to centralize all policies, procedures, and company processes in one easily navigable location has garnered widespread praise. Users appreciate the streamlined processes facilitated by Slab, particularly in onboarding new employees and ensuring adherence to established protocols. The platform's role in bridging knowledge gaps within growing organizations and fostering a culture of information sharing is also commended. Additionally, users find value in the platform's user-friendly interface and collaborative features that enhance the sharing and implementation of internal policies and procedures.

### Access and Permissions
User feedback on Slab Knowledge Base's access and permissions features is varied. While some users appreciate the platform's ease of use and flexibility in sharing and permissions, others express concerns about the lack of granularity and customization options. The consensus seems to be that while Slab offers accessible and straightforward access controls, there is room for improvement in providing more advanced permission settings to cater to diverse user needs.

Users commonly recommend the following:
1. Set up all documents before entering them into Slab and implement it for fully organizing documents.
2. Establish clear guidelines for what qualifies to be on Slab, especially for young companies.
3. Spend time exploring all the features and integrations during the trial period and discuss key features with different departments before starting a trial to ensure satisfaction.
4. Have brainstorming sessions with team members to gather feedback and find workarounds for dislikes.
5. Try out the integration with Slack and Asana, as well as consider what other integrations can be used, especially for embeds.

Slab has proven to be a valuable tool for various use cases based on user experiences. It has facilitated communication, streamlined onboarding, and supported the leadership team down to new hires. Users have found Slab useful for reviewing software ideas, project planning, and storing important information. It has made it easier to find and update information compared to scattered drives and platforms. Slab has served as a one-stop shop for storing standard procedure documentation and best practices, facilitating business-wide knowledge sharing and collaborative editing for big projects. It has also been effective in constructing a team knowledge base, storing sprint updates, and documenting discussions in a remote work environment. Slab is particularly suited for new teams or companies that need to collaborate in real-time across different departments, as well as remote working teams that require a central database of information. It helps solve documentation gaps and knowledge sharing issues within growing companies, improving productivity by reducing the time spent searching for documents and waiting for answers. Slab also motivates developers to write documentation due to its user-friendly interface and serves as a central repository for working documents and meeting notes in remote and Slack-based companies. Overall, Slab has been praised for streamlining internal documentation processes, improving knowledge sharing, and enhancing team collaboration. It serves as a centralized platform for storing and accessing important company information, eliminating the need for scattered files and multiple platforms. With its user-friendly interface and robust search functionality, Slab has become an essential tool for organizing and structuring content, making it easily searchable and retrievable. Whether it's creating knowledge bases, facilitating efficient onboarding, or managing internal processes, Slab has proven to be a valuable resource for teams and organizations of all sizes.

Confusing User Interface: Many users have found Slab's user interface to be confusing and difficult to navigate, making it challenging for them to complete tasks efficiently and effectively.

Limited Text and Editing Capabilities: Numerous reviewers have expressed a desire for more extensive text and editing capabilities within the software. They feel that the current options are insufficient for their needs, such as limited formatting options or difficulties in copying and pasting task links or images.

Difficulty Organizing Pages: Some users have mentioned struggling with organizing pages effectively in Slab. They find it inconvenient that they cannot drag and drop pages into different subtopics or easily reorder them, which affects the overall organization of their information.

User-Friendly and Intuitive Tool: Users have found Slab to be a user-friendly and intuitive tool, allowing for easy navigation and quick task execution. They appreciate the clean layout and powerful search feature, which enables them to quickly find information without any hassle.

Effective Permissions System and Integration with Other Applications: The permissions system in Slab is highly regarded by users as it provides different levels of access, facilitating better collaboration and control over documentation. Additionally, the integration with popular applications like Slack and Google Drive is praised for its seamless functionality, making it effortless to search for information across various platforms.

Constant Iteration and Excellent Customer Support: Users greatly value the continuous iteration of features by the Slab team, ensuring that their documentation experience remains exciting and up-to-date. In addition, they commend the excellent customer support provided by the Slab team for their responsiveness and helpfulness in addressing queries or concerns.

The Slab knowledge base, from Slab in San Francisco, is described by the vendor as a team wiki with an editor, fast search capabilities, and dozens of integrations to provide additional features. Slab aims to be the one place for a team's shared knowledge.

Coda, from Coda Project headquartered in San Francisco, is a template-based document generation solution, supporting a variety of use cases presented by the vendor as ideal for smaller companies that might otherwise be relying on spreadsheets to maintain (for instance) product development, or inventory tracking. It is available free, with paid editions to support teams, automations, or for more advanced collaboration and workspace features, as well as more advanced security features.

Free

Team

Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.

Personal Pro

Slab Knowledge Base

Knowledge Management

Likelihood to Recommend

Slab, Inc.

HubSpot CRM

Slack

Discord

Senior Account Executive

Slab Knowledge Base 2022-04-26 15:13:37

Salesforce Sales Cloud

Salesforce Marketing Cloud Email Studio, on marketing cloud

Jive-x (Discontinued)

GoTo Connect

Extensiv 3PL Warehouse Manager

Microsoft 365

Google Workspace

Salesforce.org Education Cloud

Zendesk Guide

Salesforce CMS

Customer Service/Logistics

Slab Knowledge Base 2021-10-05 09:11:21

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Quick links

Text editing

Editing capabilities

Sharing information

Easy access

Easy to navigate

Makes it simple

Home

Knowledge Management Systems

Slab

Slab is a great resource that we use to post internal documents, standard operating procedures, territory maps, and lots of other relevant things we need periodically throughout any given day. It's a great place to keep all of this and be able to go in and edit it for changes.

Breaking into groups/departments makes it easy to navigate
Accessing a wide range of topics, even from other departments is very easy
Templates are always helpful in any platform and this makes it simple to save and create.

Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.

Positive impact in keeping all departments in sync
Positive impact on finding who owns a particular territory
Positive impact making and retrieving templates

Slab Knowledge Base is being used at our organization as an internal knowledge base for the entire company as well as a place to house training materials for our potential third party bpo's in the future. Within our organization, it addresses the need to have someone constantly reviewing materials with an employee and instead allows employees to access those materials on their own to navigate our systems remotely.

Organization
Training
Sharing information
Linking documents
Easy access to company material

A place to house quick links
A way to create/use an index
More text/editing capabilities

Ease of navigation
Division of topics
Ability to co-edit or co-author topics
Ability to add reference photos into topics

Less time training
Less time onboarding new employees

Microsoft 365 (formerly Office 365), Zendesk Guide and Salesforce Education Cloud

GoToConnect (formerly Jive), Salesforce Marketing Cloud Email Studio, Asana, Lucidchart, Google Workspace (formerly G Suite), Salesforce CMS, 3PL Warehouse Manager

Slab

Overview

What is Slab?