Slab makes it easy to update processes and find them easily
Slab is a great resource that we use to post internal documents, standard operating procedures, territory maps, and lots of other relevant …
Overview
What is Slab?
The Slab knowledge base, from Slab in San Francisco, is described by the vendor as a team wiki with an editor, fast search capabilities, and dozens of integrations to provide additional features. Slab aims to be the one place for…
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What is Slab?
The Slab knowledge base, from Slab in San Francisco, is described by the vendor as a team wiki with an editor, fast search capabilities, and dozens of integrations to provide additional features. Slab aims to be the one place for a team's shared knowledge.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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What is SharePoint?
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
Product Details
- About
- Tech Details
What is Slab?
Slab Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(5)Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
Slab is a great resource that we use to post internal documents, standard operating procedures, territory maps, and lots of other relevant things we need periodically throughout any given day. It's a great place to keep all of this and be able to go in and edit it for changes.
- Breaking into groups/departments makes it easy to navigate
- Accessing a wide range of topics, even from other departments is very easy
- Templates are always helpful in any platform and this makes it simple to save and create.
- Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for.
- Topics
- Templates
- Content Map
- Positive impact in keeping all departments in sync
- Positive impact on finding who owns a particular territory
- Positive impact making and retrieving templates
They're different platforms, so I think they have both served our needs well.
October 12, 2021
Trust Slab!
Slab Knowledge Base is being used at our organization as an internal knowledge base for the entire company as well as a place to house training materials for our potential third party bpo's in the future. Within our organization, it addresses the need to have someone constantly reviewing materials with an employee and instead allows employees to access those materials on their own to navigate our systems remotely.
- Organization
- Training
- Sharing information
- Linking documents
- Easy access to company material
- A place to house quick links
- A way to create/use an index
- More text/editing capabilities
- Ease of navigation
- Division of topics
- Ability to co-edit or co-author topics
- Ability to add reference photos into topics
- Less time training
- Less time onboarding new employees
- Microsoft 365 (formerly Office 365), Zendesk Guide and Salesforce Education Cloud
Most of the systems I have used in the past that house knowledge feel clunky and difficult to navigate. They are not easily modified and are not easy to access when you are working directly with a customer. They do not feel linear and sometimes feel overwhelming when you are trying to learn new processes. Overall, I've never used a KB that I felt did a great job at housing the information I would need to refresh and train. Slab is easy to navigate, easy to use and overall very seamless in delivering information. I never feel overwhelmed and the simplicity in it's layout allows users to access information without feeling discouraged trying to locate it.