CrowdStrike Falcon Complete Next-Gen MDR vs. Trellix Endpoint Security ENS

I mean, CrowdStrike Falcon Complete Next-Gen MDR is best in class. If you want the absolute best and can afford it, it's the way to go. The sales team and CSMs are great and will promise you the world, and if you have the time and knowledge to set things up, they deliver. Sometimes, though, what they say and the actual reality differ a bit. Example: we were told that CrowdStrike Falcon Complete Next-Gen MDR will set everything up for us and assist us with configuring alerting and workflows. When it came time to do so, support told us that they can't set up workflows because they didn't know our system and can't be held responsible for missed triggers and alerts. Eventually, they did help, but only after we had set things up and they helped us tweak them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Proactive and comprehensive threat monitoring, mitigation and alerting
• 24/7 threat response and escalation
• Full incident response and support from start to finish
• Excellent documentation and auditing

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Provides high fidelity alerting.
• Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
• Provides alert telemetry across on-disk and in-memory attacks.
• Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Understanding the SIEM integration and pulling appropriate logs.
• How they handled the global outage a couple years ago.
• iOS support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The amount of false detections especially the negative ones needed to be reduced.
• It requires more optimization. It tends to make the PCs slower.
• It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
• It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Over all the usability of this service is great with good response from the complete team when something happens or indeed when we have questions. The reporting and telemetry from the system is useful and very helpful when carrying out our own investigations or indeed when identifying areas for improvement. Since we have taken on this service we have also added newer functionality it has become a clear extension to our small security team.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Symantec just wasn't as polished or feature rich as CrowdStrike Falcon Complete Next-Gen MDR. For a Next-Gen MDR, there is really only one option.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• So much less risk of costly malware and breaches
• No training requirements for IT staff to manage the product, white glove service
• More team productivity, one less thing for my team to manage

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• From an auditing standpoint, we can show that our workstations/servers are protected.
• Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
• Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info