10 Ratings
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Score 8.3 out of 100
7 Ratings
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Score 9.4 out of 100

Feature Set Ratings

  • CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1 feature set: eCommerce Marketing
  • Customer Focus ranks higher in 3 feature sets: Online Storefront, Online Shopping Cart, eCommerce Business Management

Online Storefront

8.4

CS-Cart Multi-Vendor Marketplace Platform

84%
9.2

Customer Focus

92%
Customer Focus ranks higher in 9/9 features

Product catalog & listings

8.7
87%
10 Ratings
9.0
90%
1 Rating

Product management

8.7
87%
10 Ratings
9.0
90%
1 Rating

Bulk product upload

8.0
80%
9 Ratings
10.0
100%
1 Rating

Branding

8.5
85%
10 Ratings
9.0
90%
1 Rating

Mobile storefront

7.8
78%
8 Ratings
9.0
90%
1 Rating

Product variations

8.2
82%
9 Ratings
9.0
90%
1 Rating

Website integration

8.6
86%
9 Ratings
10.0
100%
1 Rating

Visual customization

8.5
85%
10 Ratings
9.0
90%
1 Rating

CMS

8.6
86%
10 Ratings
9.0
90%
1 Rating

Online Shopping Cart

8.0

CS-Cart Multi-Vendor Marketplace Platform

80%
9.0

Customer Focus

90%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/2 features

Abandoned cart recovery

7.8
78%
9 Ratings
N/A
0 Ratings

Checkout user experience

8.3
83%
10 Ratings
9.0
90%
1 Rating

Online Payment System

8.7

CS-Cart Multi-Vendor Marketplace Platform

87%

Customer Focus

Feature Set Not Supported
N/A
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/1 features

eCommerce security

8.7
87%
9 Ratings
N/A
0 Ratings

eCommerce Marketing

8.1

CS-Cart Multi-Vendor Marketplace Platform

81%
8.0

Customer Focus

80%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 2/3 features

Promotions & discounts

8.5
85%
9 Ratings
N/A
0 Ratings

Personalized recommendations

7.6
76%
9 Ratings
9.0
90%
1 Rating

SEO

8.1
81%
9 Ratings
7.0
70%
1 Rating

eCommerce Business Management

8.0

CS-Cart Multi-Vendor Marketplace Platform

80%
9.0

Customer Focus

90%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3/5 features

Multi-site management

8.7
87%
8 Ratings
N/A
0 Ratings

Order processing

8.3
83%
10 Ratings
N/A
0 Ratings

Inventory management

6.8
68%
10 Ratings
N/A
0 Ratings

Shipping

7.3
73%
9 Ratings
9.0
90%
1 Rating

Custom functionality

8.7
87%
9 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Customer Focus is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

CS-Cart Multi-Vendor Marketplace Platform

83%
10 Ratings
9.0

Customer Focus

90%
1 Rating

Usability

8.3

CS-Cart Multi-Vendor Marketplace Platform

83%
7 Ratings

Customer Focus

N/A
0 Ratings

Support Rating

8.2

CS-Cart Multi-Vendor Marketplace Platform

82%
7 Ratings

Customer Focus

N/A
0 Ratings

Implementation Rating

8.2

CS-Cart Multi-Vendor Marketplace Platform

82%
1 Rating

Customer Focus

N/A
0 Ratings

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform

For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
S.M. Mamunur Rasid | TrustRadius Reviewer

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Marlon Seijas | TrustRadius Reviewer

Pros

CS-Cart Multi-Vendor Marketplace Platform

  • Quick and easy set up of a multi-vendor marketplace
  • Very easy-to-use page designer
  • Huge marketplace of add-ons to cover pretty much anything you need
Anonymous | TrustRadius Reviewer

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Cons

CS-Cart Multi-Vendor Marketplace Platform

  • The high cost of the platform itself and plugins.
  • Unavailability of the mobile application in the basic version of the platform.
  • Relatively difficult process of installing updates if you are new to IT.
Azat Seyitmuhammedov | TrustRadius Reviewer

Customer Focus

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
Marlon Seijas | TrustRadius Reviewer

Pricing Details

CS-Cart Multi-Vendor Marketplace Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

CS-Cart Multi-Vendor Marketplace Platform Editions & Modules

Additional Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249

Starting Price

$50 # of stores and users

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Usability

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.3
Based on 7 answers
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store.If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
RAGULA Ulaganathan | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Support Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 7 answers
inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
Anonymous | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 1 answer
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
Anonymous | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Alternatives Considered

CS-Cart Multi-Vendor Marketplace Platform

It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
Nawang N | TrustRadius Reviewer

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Return on Investment

CS-Cart Multi-Vendor Marketplace Platform

  • Positive impact in learning to set up a shopping cart
  • ROI is questionable, as we are still building our business model
  • Positive impact on our business model and direction
Anonymous | TrustRadius Reviewer

Customer Focus

  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
Marlon Seijas | TrustRadius Reviewer

Screenshots

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