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10 Ratings

CS-Cart Multi-Vendor Marketplace Platform

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10 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform

For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
S.M. Mamunur Rasid | TrustRadius Reviewer

Customer Focus

Customer Focus has an excellent performance as the lead manager of sales and customer service follow-up. This platform is great for all those companies that need more punctual administration for customer requirements during the process of selling or acquiring a service. Customer Focus offers an inventory management system, order management and also offers a great CRM, with which you can get excellent results if you combine these three functionalities. This platform offers an excellent communication service with clients, which helps to create a really great relationship between the company and the client.
Carmen Rodriguez | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CS-Cart Multi-Vendor Marketplace Platform
8.4
Customer Focus
9.4
Product catalog & listings
CS-Cart Multi-Vendor Marketplace Platform
8.7
Customer Focus
10.0
Product management
CS-Cart Multi-Vendor Marketplace Platform
8.7
Customer Focus
8.0
Bulk product upload
CS-Cart Multi-Vendor Marketplace Platform
8.0
Customer Focus
10.0
Branding
CS-Cart Multi-Vendor Marketplace Platform
8.4
Customer Focus
9.0
Mobile storefront
CS-Cart Multi-Vendor Marketplace Platform
7.8
Customer Focus
10.0
Product variations
CS-Cart Multi-Vendor Marketplace Platform
8.1
Customer Focus
10.0
Website integration
CS-Cart Multi-Vendor Marketplace Platform
8.7
Customer Focus
10.0
Visual customization
CS-Cart Multi-Vendor Marketplace Platform
8.5
Customer Focus
8.0
CMS
CS-Cart Multi-Vendor Marketplace Platform
8.6
Customer Focus
10.0

Online Shopping Cart

CS-Cart Multi-Vendor Marketplace Platform
7.9
Customer Focus
9.5
Abandoned cart recovery
CS-Cart Multi-Vendor Marketplace Platform
7.6
Customer Focus
9.0
Checkout user experience
CS-Cart Multi-Vendor Marketplace Platform
8.2
Customer Focus
10.0

Online Payment System

CS-Cart Multi-Vendor Marketplace Platform
8.6
Customer Focus
8.0
eCommerce security
CS-Cart Multi-Vendor Marketplace Platform
8.6
Customer Focus
8.0

eCommerce Marketing

CS-Cart Multi-Vendor Marketplace Platform
8.0
Customer Focus
9.7
Promotions & discounts
CS-Cart Multi-Vendor Marketplace Platform
8.5
Customer Focus
10.0
Personalized recommendations
CS-Cart Multi-Vendor Marketplace Platform
7.5
Customer Focus
9.0
SEO
CS-Cart Multi-Vendor Marketplace Platform
8.1
Customer Focus
10.0

eCommerce Business Management

CS-Cart Multi-Vendor Marketplace Platform
8.0
Customer Focus
9.2
Multi-site management
CS-Cart Multi-Vendor Marketplace Platform
8.7
Customer Focus
8.0
Order processing
CS-Cart Multi-Vendor Marketplace Platform
8.3
Customer Focus
10.0
Inventory management
CS-Cart Multi-Vendor Marketplace Platform
7.0
Customer Focus
10.0
Shipping
CS-Cart Multi-Vendor Marketplace Platform
7.2
Customer Focus
9.0
Custom functionality
CS-Cart Multi-Vendor Marketplace Platform
8.6
Customer Focus
9.0

Pros

CS-Cart Multi-Vendor Marketplace Platform

  • Quick and easy set up of a multi-vendor marketplace
  • Very easy-to-use page designer
  • Huge marketplace of add-ons to cover pretty much anything you need
Anonymous | TrustRadius Reviewer

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
Marlon Seijas | TrustRadius Reviewer

Cons

CS-Cart Multi-Vendor Marketplace Platform

  • The high cost of the platform itself and plugins.
  • Unavailability of the mobile application in the basic version of the platform.
  • Relatively difficult process of installing updates if you are new to IT.
Azat Seyitmuhammedov | TrustRadius Reviewer

Customer Focus

  • Customer Focus is not able to integrate with our email marketing system, therefore, it is more complicated for us to use the data collected on this platform, to be able to obtain results in our email commerce.
  • The process of setting up automated responses for clients is a bit complex. It is not the typical software that is configured in a couple of weeks, I had complications when configuring the automated responses for the clients' requirements.
Carmen Rodriguez | TrustRadius Reviewer

Usability

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.4
Based on 7 answers
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store.If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
RAGULA Ulaganathan | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Support Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 7 answers
inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
Anonymous | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform

CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 1 answer
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
Anonymous | TrustRadius Reviewer

Customer Focus

No score
No answers yet
No answers on this topic

Alternatives Considered

CS-Cart Multi-Vendor Marketplace Platform

It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
Nawang N | TrustRadius Reviewer

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Marlon Seijas | TrustRadius Reviewer

Return on Investment

CS-Cart Multi-Vendor Marketplace Platform

  • Positive impact in learning to set up a shopping cart
  • ROI is questionable, as we are still building our business model
  • Positive impact on our business model and direction
Anonymous | TrustRadius Reviewer

Customer Focus

  • Better interaction with clients, I managed to obtain a perfect communication with each client who agreed to the acquisition of our banking services.
  • Better order and inventory management for my entire company. I managed to manage all customer orders in the same panel, in addition, this made it easier to meet the requirements of each order.
  • Visualization of the interests of the clients. Customer Focus did not provide detailed reports on what kinds of products or services have attracted the most attention from customers.
Carmen Rodriguez | TrustRadius Reviewer

Screenshots

Pricing Details

CS-Cart Multi-Vendor Marketplace Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

CS-Cart Multi-Vendor Marketplace Platform Editions & Modules

Additional Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249*

* Site setup and training

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CS-Cart Multi-Vendor Marketplace Platform
8.3
Customer Focus
9.0

Usability

CS-Cart Multi-Vendor Marketplace Platform
8.4
Customer Focus

Support Rating

CS-Cart Multi-Vendor Marketplace Platform
8.2
Customer Focus

Implementation Rating

CS-Cart Multi-Vendor Marketplace Platform
8.2
Customer Focus

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