Likelihood to Recommend For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
Read full review Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Read full review Pros Quick and easy set up of a multi-vendor marketplace Very easy-to-use page designer Huge marketplace of add-ons to cover pretty much anything you need Read full review Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services. Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions. Read full review Cons The high cost of the platform itself and plugins. Unavailability of the mobile application in the basic version of the platform. Relatively difficult process of installing updates if you are new to IT. Read full review Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software. Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise. There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships. Read full review Usability The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store. If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
Read full review Support Rating inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
Read full review Implementation Rating Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
Read full review Alternatives Considered It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
Read full review Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
Read full review Return on Investment Positive impact in learning to set up a shopping cart ROI is questionable, as we are still building our business model Positive impact on our business model and direction Read full review With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns. With the information the employee can develop more personalized relationships with the client. This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company. Read full review ScreenShots CS-Cart Multi-Vendor Screenshots