This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
HPE Nimble Hybrid storage is very cost effective that can provide the same Latency, I/O and Bandwidth compared with any other All FLASH storage which is 3 times expensive than this. From a feature comparison standpoint of view, there isn't much difference between Hybrid Vs ALL Flash. HPE Nimble Storage uses ALL Flash disk at the front end to process the data thus by reducing the cost by using a regular SAS disk at the back end. Its the software and the algorithm that HPE Nimble StorageE uses to achieve this. having said that, the overall data reduction, de-duplication and compression is above the mark as what the sales team promised initially. Overall, the storage is performing well without any challenges.
HP Nimble is basically an all in one SAN with SSD cache or in some cases fully SSD based however the thing it does the best is its front end GUI and user management capability making it easy for anyone to ramp up on managing it quickly.
The Nimble SAN is also very easily managed when it comes to hardware management. Outside of some major internal parts such as the mainboard, almost everything in the system is duplicated so single failures never bring the system down. Power supplies and drives are easily swapped out.
Nimble has incredibly capable and easily accessible support that is available 24/7.
The price point on Nimble, though higher than piecing together a home made SAN out of spare Windows Servers, is perfect even for some SMB's.
SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
Documentation, plenty of fodder but no real tech there.
I'd like the GUI to include more information for some of the features such as replication data totals each night. You have to go to the command line for this.
It would be nice to have a feature built into the GUI that would show you the command line equivalent to get the same results you are seeing in the GUI.
Although the intial setup was easy, they could always improve on that portion. During my setup, I did have to do a lot of back and forth with research on their site as to what each setting was that I was setting up. They could have provided some sort of description for each field within the setup that would have made it easier to know what they were having us set up.
Nimble is doing its job well and any issues that do come up cause the Nimble support team to alert us before we would potentially see an impact to our production environment. I do wish we could expand into the unused space in the CS210 shelf which is limited by what I assume is a marketing/sales strategy, but we will likely add shelves moving forward.
Almost perfect, some hoops to jump through after major upgrade, but overall simple and effective. Our storage administrator really likes the integration with vmware as it makes his life easier. Also it was no trouble integrating it with our active directory credentials. The only issue we had was getting the plugin in VMWare going initially.
Any time I have had to contact support, they have always been quick to respond, and very efficient in resolving any issues. When an action has been required on our side for a fix, they have been very helpful in explaining step by step what was required, and when replacement parts have been needed, we've had them within 24 hours.
Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
We used a Dell EqualLogic PS Series storage array for many years and it worked well. A big issue was that upgrading firmware required system downtime and during one upgrade I was unable to bring the systems back up afterwards. I spent several days on the phone over a holiday weekend with Dell and VMware support in order to get my systems back up and running. It made me very nervous about doing firmware upgrades after that.
