What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 2.7 out of 100

Feature Set Ratings

  • Cubby (Discontinued) ranks higher in 2 feature sets: Cloud Storage Security & Administration, Cloud Storage Platform
  • Cubby (Discontinued) and SmartVault are tied in 1 feature set: File Sharing & Management

File Sharing & Management

8.3

Cubby (Discontinued)

83%
8.3

SmartVault

83%
Cubby (Discontinued) ranks higher in 5/7 features

Versioning

7.1
71%
3 Ratings
N/A
0 Ratings

Video files

8.0
80%
3 Ratings
N/A
0 Ratings

Audio files

8.0
80%
3 Ratings
N/A
0 Ratings

Document collaboration

8.0
80%
3 Ratings
10.0
100%
1 Rating

Access control

9.0
90%
3 Ratings
5.0
50%
2 Ratings

File search

8.0
80%
3 Ratings
10.0
100%
1 Rating

Device sync

10.0
100%
3 Ratings
N/A
0 Ratings

Cloud Storage Security & Administration

7.7

Cubby (Discontinued)

77%
7.0

SmartVault

70%
Cubby (Discontinued) ranks higher in 2/3 features

User and role management

8.0
80%
2 Ratings
9.0
90%
1 Rating

File organization

7.1
71%
3 Ratings
5.0
50%
2 Ratings

Device management

8.0
80%
3 Ratings
N/A
0 Ratings

Cloud Storage Platform

8.7

Cubby (Discontinued)

87%
5.0

SmartVault

50%
Cubby (Discontinued) ranks higher in 3/3 features

Performance

9.0
90%
3 Ratings
5.0
50%
2 Ratings

Reliability

9.0
90%
3 Ratings
5.0
50%
2 Ratings

Storage Reports

8.0
80%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • Cubby (Discontinued) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.1

Cubby (Discontinued)

71%
3 Ratings
1.0

SmartVault

10%
2 Ratings

Usability

9.0

Cubby (Discontinued)

90%
1 Rating

SmartVault

N/A
0 Ratings

Support Rating

9.0

Cubby (Discontinued)

90%
2 Ratings
2.0

SmartVault

20%
2 Ratings

Likelihood to Recommend

Discontinued Products

Cubby is great to just drop a file in and share it with another user
Read full review

SmartVault Corporation

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review

Pros

Discontinued Products

  • Extremely easy to use.
  • Cross-device syncing is the best feature.
  • Allows for offline sync between devices (DirectSync).
Read full review

SmartVault Corporation

  • Easy navigation
  • Email notifications
  • Document previews
Read full review

Cons

Discontinued Products

  • Critical mass of users
  • It could be more recognized
Read full review

SmartVault Corporation

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review

Pricing Details

Cubby (Discontinued)

Starting Price

Editions & Modules

Cubby (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SmartVault

    Starting Price

    $0

    Editions & Modules

    SmartVault editions and modules pricing
    EditionModules
    Starter161
    Professional202
    EnterpriseContact sales team3
    Accounting Pro404

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Discontinued Products

    Secure, simple, and easy to use and has all the features that we require.
    Read full review

    SmartVault Corporation

    No answers on this topic

    Support Rating

    Discontinued Products

    The LogMeIn company has always been very helpful and quick to respond to all of our support requests and just "how to" question we may have.
    Read full review

    SmartVault Corporation

    Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
    Read full review

    Alternatives Considered

    Discontinued Products

    Cubby is especially new in the market and is contemplating its business focus. They have adapted what their predecessors have created and implemented significant improvements in safety, performance and availability.
    Read full review

    SmartVault Corporation

    Sales team was responsive, price was good, functionality was acceptable
    Read full review

    Return on Investment

    Discontinued Products

    • Has helped our team immensely in collaboration.
    • Flawless syncing, DirectSync, version control and other features are a big PLUS!
    • It's worth the investment and recommended for bigger teams as well.
    Read full review

    SmartVault Corporation

    • has made sharing documents with large numbers of clients easier
    • has forced us into using their service, or spending time to find a better alternative, in my experience.
    • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
    Read full review

    Add comparison