What users are saying about
16 Ratings
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Score 6.2 out of 100
5 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cubby (Discontinued)

Cubby is great to just drop a file in and share it with another user
Anonymous | TrustRadius Reviewer

SmartVault

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
John Griffing | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Cubby (Discontinued)
8.3
SmartVault
10.0
Versioning
Cubby (Discontinued)
7.1
SmartVault
Video files
Cubby (Discontinued)
8.0
SmartVault
Audio files
Cubby (Discontinued)
8.0
SmartVault
Document collaboration
Cubby (Discontinued)
8.0
SmartVault
10.0
Access control
Cubby (Discontinued)
9.0
SmartVault
10.0
File search
Cubby (Discontinued)
8.0
SmartVault
10.0
Device sync
Cubby (Discontinued)
10.0
SmartVault

Cloud Storage Security & Administration

Cubby (Discontinued)
7.7
SmartVault
9.5
User and role management
Cubby (Discontinued)
8.0
SmartVault
9.0
File organization
Cubby (Discontinued)
7.1
SmartVault
10.0
Device management
Cubby (Discontinued)
8.0
SmartVault

Cloud Storage Platform

Cubby (Discontinued)
8.7
SmartVault
10.0
Performance
Cubby (Discontinued)
9.0
SmartVault
10.0
Reliability
Cubby (Discontinued)
9.0
SmartVault
10.0
Storage Reports
Cubby (Discontinued)
8.0
SmartVault

Pros

Cubby (Discontinued)

  • Extremely easy to use.
  • Cross-device syncing is the best feature.
  • Allows for offline sync between devices (DirectSync).
Anonymous | TrustRadius Reviewer

SmartVault

  • Cloud document storage.
  • Transmission of tax returns to client.
John Griffing | TrustRadius Reviewer

Cons

Cubby (Discontinued)

  • Critical mass of users
  • It could be more recognized
Miguel Angel Merino Vega | TrustRadius Reviewer

SmartVault

  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
John Griffing | TrustRadius Reviewer

Usability

Cubby (Discontinued)

Cubby (Discontinued) 9.0
Based on 1 answer
Secure, simple, and easy to use and has all the features that we require.
Anonymous | TrustRadius Reviewer

SmartVault

No score
No answers yet
No answers on this topic

Support Rating

Cubby (Discontinued)

Cubby (Discontinued) 9.0
Based on 1 answer
The LogMeIn company has always been very helpful and quick to respond to all of our support requests and just "how to" question we may have.
Anonymous | TrustRadius Reviewer

SmartVault

SmartVault 2.0
Based on 2 answers
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
John Griffing | TrustRadius Reviewer

Alternatives Considered

Cubby (Discontinued)

Cubby is especially new in the market and is contemplating its business focus. They have adapted what their predecessors have created and implemented significant improvements in safety, performance and availability.
Miguel Angel Merino Vega | TrustRadius Reviewer

SmartVault

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
John Griffing | TrustRadius Reviewer

Return on Investment

Cubby (Discontinued)

  • Has helped our team immensely in collaboration.
  • Flawless syncing, DirectSync, version control and other features are a big PLUS!
  • It's worth the investment and recommended for bigger teams as well.
Anonymous | TrustRadius Reviewer

SmartVault

  • Expensive product but the ROI is still excellent.
  • Can't see how any accounting firm could get by without it.
John Griffing | TrustRadius Reviewer

Pricing Details

Cubby (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cubby (Discontinued) Editions & Modules

Additional Pricing Details

SmartVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartVault Editions & Modules

Edition
Starter$161
Professional$201
EnterpriseContact sales team
Accounting Pro$403
  1. per user/per month
  2. none
  3. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cubby (Discontinued)
7.1
SmartVault
9.0

Usability

Cubby (Discontinued)
9.0
SmartVault

Support Rating

Cubby (Discontinued)
9.0
SmartVault
2.0

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