What users are saying about
2 Ratings
1 Ratings
2 Ratings
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Score 9.8 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 2.7 out of 100

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

Insights

I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
Jade Willard | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

CultureIQ
7.7
Insights
Survey templates
CultureIQ
10.0
Insights
Themes
CultureIQ
5.0
Insights
Custom logo/branding
CultureIQ
8.0
Insights

Survey Content

CultureIQ
7.3
Insights
Changes to live survey
CultureIQ
5.0
Insights
Question design help
CultureIQ
9.0
Insights
Multiple question types
CultureIQ
8.0
Insights

Survey Logic

CultureIQ
7.0
Insights
Survey logic flexibility
CultureIQ
7.0
Insights

Survey Reporting & Analytics

CultureIQ
6.8
Insights
Response tracking
CultureIQ
6.0
Insights
Data export
CultureIQ
10.0
Insights
Standard reports
CultureIQ
8.0
Insights
Custom reports
CultureIQ
4.0
Insights
Analytics
CultureIQ
6.0
Insights

Survey Administration & Security

CultureIQ
7.0
Insights
Access controls
CultureIQ
7.0
Insights
Compliance
CultureIQ
7.0
Insights

Survey Distribution

CultureIQ
4.5
Insights
Vendor-offered crowdsourcing
CultureIQ
5.0
Insights
Respondent restrictions
CultureIQ
4.0
Insights

Performance and Goals

CultureIQ
Insights
5.8
Corporate goal setting
CultureIQ
Insights
2.7
Subordinate goal setting
CultureIQ
Insights
7.3
Individual goal setting
CultureIQ
Insights
7.3

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

Insights

  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
Jade Willard | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

Insights

  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
Jade Willard | TrustRadius Reviewer

Support Rating

CultureIQ

No score
No answers yet
No answers on this topic

Insights

Insights 1.0
Based on 1 answer
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
Jade Willard | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

Insights

ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
Jade Willard | TrustRadius Reviewer

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

Insights

  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
Jade Willard | TrustRadius Reviewer

Screenshots

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Insights

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CultureIQ
10.0
Insights
2.7

Support Rating

CultureIQ
Insights
1.0

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