Overall Satisfaction with Insights
It is being used for HR, WFM, benefits, and payroll. We went live on October 1st, 2017 but had a bad setup due to limited experience and missing skillsets. I started in June as the first HRIS resource at the company and have been cleaning up the system and rebuilding the foundation. I started with security, am in the process of fixing the broken carrier feeds, am retraining users, reimplementing performance, and will rebuild the org. structure and jobs/positions later this year and next. Payroll works pretty well but a lot of manual intervention is required, and parallel programs are still being used due to mistrust of the system.
- Cost.
- Good for small companies.
- Comes with defaults preprogrammed.
- Auditing.
- Reporting.
- Flexibility/scaleability.
- It was set up poorly and we're still suffering.
- Without full auditing capabilities, I'm not able to mitigate all risks.
- The support structure is severely lacking.
ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
Do you think Insights delivers good value for the price?
Not sure
Are you happy with Insights's feature set?
No
Did Insights live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Insights go as expected?
I wasn't involved with the implementation phase
Would you buy Insights again?
No