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Insights

Overview

What is Insights?

Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users how to work…

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What is Insights?

Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users…

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  • Premium Consulting/Integration Services

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Product Details

What is Insights?

Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users how to work more effectively with others, both internally and externally. At the core of the programs is the Insights Discovery profile, which uses a four-color model to illustrate each person's communication style, strengths, etc. and is the basis for individual coaching sessions, e-learning, group workshops, etc.

Insights Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OpaConnect is a versatile software solution that has proven beneficial for a range of use cases in performance management and goal tracking. Users have utilized the platform to set up periodical and annual objectives within teams, aiding in the annual appraisal process. The software serves as a centralized tool for tracking objectives with defined timeframes, promoting accountability and goal follow-up. With OpaConnect, individuals and teams can easily track goals and responsibilities, allowing for visibility and assessment of progress. Cross-team collaboration and goal sharing are also facilitated through the platform, enabling users to request feedback from anyone in the company and review it with their managers. Moreover, OpaConnect supports continuous performance management, transforming it into an ongoing process rather than a yearly event. It has been particularly helpful in managing teams and improving communication between managers and subordinates through features like planning 1:1 meetings and 360-degree feedback. By offering transparency in assessing employee abilities during the yearly cycle, the software enhances employee understanding of organizational objectives. Continuous feedback and monitoring of goals contribute to resource support in reaching objectives, while reducing administrative time in the review process fosters better conversations between managers and employees. With its wide range of features, OpaConnect aids in performance appraisal analysis and the maintenance of individual feedback within an organization. It encourages employees to reflect on their work, set goals for improvement, and track their progress effectively. The software simplifies the employee performance review process by enabling easy goal submission and 360-degree feedback from colleagues. It promotes goal inspiration among employees and allows for tracking progress on long-term objectives. Additionally, OpaConnect provides visibility into team progress on professional goals, enhancing communication and understanding within teams. It aids in team performance reviews by enabling the addition of skills, achievements, and next targets for review. The software also facilitates organizational goal implementation and progress tracking while solving communication problems, understanding responsibilities, and promoting growth within teams. Users find it convenient for adding quarterly goals, scheduling 1:1 meetings with managers, and tracking progress. With its visualization of goal status, OpaConnect allows users to see if they are ahead or behind, ensuring that goals are not forgotten during the appraisal process. The software also promotes organization and regular goal reflection, enhancing goal achievement and clarity. It simplifies employee performance reviews by enabling the collection of 360-degree feedback and assists in tracking assigned goals throughout the year. Furthermore, OpaConnect supports peer reviews, accountability, and the tracking of employee performance. Employees appreciate using it for interaction, 1 reviews, and employee performance evaluation. The software assists in following responsibilities and managing HR processes for individual and collective growth and performance. It helps with follow-up check-ins towards goals and aids in the selection of valuable employees. OpaConnect promotes accountability, making it easy for managers and employees to track their progress and be accountable. The software supports training objectives, monthly/quarterly feedback, and the establishment of a pay-for-performance model. It aids in differentiation for raises, goal setting, and transparent communication. OpaConnect solves accountability problems and enables the creation of a pay-for-performance scale based on employee goals. With its backup of goals and responsibilities, the software enhances focus and clarity. Users have found OpaConnect to be an easy and consistent way to connect with people in a professional setting. The software has been helpful for communicating goals and scheduling one-on-ones with managers during employee performance evaluations. It makes performance reviews and check-ins easier and more user-friendly. Managers appreciate having a feature that allows them to view all goals at a glance and approve goals for specific resources. Overall, OpaConnect has improved communication and alignment of goals and expectations among employees, leading to better feedback and measurements of performance. While some users have experienced initial setup issues or encountered problems during quarterly reviews, they appreciate the potential for improvement offered by OpaConnect.

Additionally, the software has been beneficial for self-evaluation and personal growth in performance. Users find it reliable and easy to use for tracking tasks and goals for performance reviews. It helps in making fair decisions based on employee performance as well as creating and measuring goals efficiently. Notably, OpaConnect streamlines team goals, facilitates meetings, and enhances transparency within organizations. User feedback highlights its usefulness for employee yearly performance evaluations, goal tracking, scheduling meetings with managers, 360-degree feedback collection, and creating a collaborative atmosphere among colleagues. Its lightweight nature and simplicity make it accessible to users across different levels of technical expertise. The software saves time and improves productivity by automating the performance management process, providing clear standards for pay-for-performance raises, and eliminating discrepancies in goal progress. It has successfully solved problems related to managing teams, centralizing the review process, and conducting one-on-one meetings. Moreover, OpaConnect aids in tracking employee performance throughout the year, ensuring that goals are not forgotten and helping employees stay focused on their priorities. Overall, users appreciate the transparency, ease of use, and effectiveness of OpaConnect in performance appraisals, goal tracking, and one-on-one discussions. The software has been widely used for performance reviews and tracking individual goals. Users have found that OpaConnect is effective for conducting quarterly and yearly performance reviews, with high levels of team member participation and comfort in using the tool. The transparency provided by the software has brought better alignment and understanding among employees regarding organizational goals and objectives. Additionally, OpaConnect simplifies administrative tasks in the review process, making it easier for managers and employees to have meaningful conversations. It provides a framework for documenting conversations, ensuring clarity, and setting clear expectations for employees.

Before using OpaConnect, users faced challenges such as lack of connection between frontline staff and organizational initiatives, lack of transparency and trust, and a paper-based process. However, OpaConnect has addressed these issues by offering various HR functions like workforce management, benefits, payroll, and more. Although there were some initial setup issues when the system went live, efforts have been made to clean up the system and rebuild the foundation. While payroll functions well but requires manual intervention and some parallel programs are still used due to mistrust of the system, users have found OpaConnect to be reliable and easy to use for tracking tasks, goals, and employee performance. Its ability to facilitate employee appraisals, peer reviews, team goal setting, as well as its transparency and ease of use have been highly appreciated.

In summary, OpaConnect has emerged as a versatile software solution that addresses various pain points in performance management and goal tracking. Users benefit from its centralized platform that promotes accountability, facilitates communication between managers and employees, enables goal tracking throughout the year, provides transparency in assessing employee abilities, aids in team performance reviews and collaboration, simplifies administrative tasks in the review process, improves communication and alignment of goals and expectations among employees, supports pay-for-performance models, enhances focus and clarity through goal backup functionality, fosters personal growth in performance evaluation, streamlines team goals and meetings, and automates the performance management process. Despite some initial setup challenges, users appreciate the potential for improvement and value their time as customers. Overall, OpaConnect has proven to be a valuable tool in improving performance management practices and fostering a culture of continuous growth and development within organizations.

Easy to use and navigate: Users have found the software to be intuitive and user-friendly, with an attractive design. Many reviewers have stated that they appreciate the ease of navigation and the straightforward interface, making it simple for them to access different features and functionalities.

Helpful for goal tracking and performance reviews: The ability to track feedback month over month and store data for performance reviews has been highly appreciated by users. Many reviewers have mentioned that they find it helpful to set professional goals within the software and receive support from managers. The SMART goal feature has also been highlighted as a positive aspect of the software.

Promotes transparency in the workplace: Users appreciate that they can see other people's goals and tasks within the software, which fosters transparency in their work environment. This feature allows team members to understand each other's responsibilities and contributions, creating a collaborative atmosphere.

Confusing User Interface: Many users have found the user interface of the product to be confusing and not user-friendly, making tasks difficult. They have struggled with navigating through the system and locating specific features or information.

Lack of Training and Knowledge: Some users have mentioned a lack of training and knowledge about the product, suggesting that it should be available globally and provide comprehensive training to all users. This would help them better understand how to use the product effectively.

Limited Insight into Open Timeframes: Users expressed frustration with not having insight into open timeframes when setting up new meetings. They are unable to see others' availability, causing difficulties in finding suitable meeting times and potentially leading to scheduling conflicts.

The most common recommendations from user reviews for OpaConnect are as follows:

  1. Improve email notifications: Users have suggested that OpaConnect should work on enhancing its email notification feature. This would help keep users informed and up-to-date with any updates or changes related to their performance management process.

  2. Update icon colors to match branding: Several reviewers have mentioned that OpaConnect should consider changing the colors of its icons to align with their new branding. This update would create a more visually cohesive experience for users.

  3. Integrate with the appraisal process: Many users have recommended integrating OpaConnect with the company's appraisal process. This integration would streamline the evaluation and feedback process, making it easier for employees and managers to track progress and align goals.

These recommendations highlight areas of improvement in terms of communication, visual consistency, and integration with existing processes. By addressing these suggestions, OpaConnect can enhance user experience and further support organizations in managing performance effectively.

Reviews

(1-1 of 1)
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Average product, sub-par support, auditing, and reporting

Rating: 3 out of 10
November 13, 2019
JW
Vetted Review
Verified User
Insights
1 year of experience
It is being used for HR, WFM, benefits, and payroll. We went live on October 1st, 2017 but had a bad setup due to limited experience and missing skillsets. I started in June as the first HRIS resource at the company and have been cleaning up the system and rebuilding the foundation. I started with security, am in the process of fixing the broken carrier feeds, am retraining users, reimplementing performance, and will rebuild the org. structure and jobs/positions later this year and next. Payroll works pretty well but a lot of manual intervention is required, and parallel programs are still being used due to mistrust of the system.
  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
Performance Management (10)
N/A
N/A
Performance plans
N/A
N/A
Plan weighting
N/A
N/A
Manager note taking
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Rater nomination workflow
N/A
N/A
Review reminders
N/A
N/A
Workflow restrictions
N/A
N/A
Multiple review frequency
N/A
N/A
Reporting
N/A
N/A
Performance and Goals (5)
38%
3.8
Corporate goal setting
30%
3.0
Subordinate goal setting
80%
8.0
Individual goal setting
80%
8.0
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
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