What users are saying about
2 Ratings
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Score 9.8 out of 100
2 Ratings
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Score 1.1 out of 100

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

If you have many hours to spend on the phone or chat with customer service and want to save $100, ProProfs is your platform. For those with limited time to invest, it's worth spending a bit more to get quality service and functionality without a hassle.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

CultureIQ
7.7
ProProfs Survey Maker
3.3
Survey templates
CultureIQ
10.0
ProProfs Survey Maker
4.0
Themes
CultureIQ
5.0
ProProfs Survey Maker
2.0
Custom logo/branding
CultureIQ
8.0
ProProfs Survey Maker
4.0

Survey Content

CultureIQ
7.3
ProProfs Survey Maker
4.5
Changes to live survey
CultureIQ
5.0
ProProfs Survey Maker
3.0
Question design help
CultureIQ
9.0
ProProfs Survey Maker
Multiple question types
CultureIQ
8.0
ProProfs Survey Maker
6.0

Survey Logic

CultureIQ
7.0
ProProfs Survey Maker
2.0
Survey logic flexibility
CultureIQ
7.0
ProProfs Survey Maker
2.0

Survey Reporting & Analytics

CultureIQ
6.8
ProProfs Survey Maker
1.0
Response tracking
CultureIQ
6.0
ProProfs Survey Maker
1.0
Data export
CultureIQ
10.0
ProProfs Survey Maker
1.0
Standard reports
CultureIQ
8.0
ProProfs Survey Maker
1.0
Custom reports
CultureIQ
4.0
ProProfs Survey Maker
Analytics
CultureIQ
6.0
ProProfs Survey Maker
1.0

Survey Administration & Security

CultureIQ
7.0
ProProfs Survey Maker
7.0
Access controls
CultureIQ
7.0
ProProfs Survey Maker
7.0
Compliance
CultureIQ
7.0
ProProfs Survey Maker

Survey Distribution

CultureIQ
4.5
ProProfs Survey Maker
6.0
Vendor-offered crowdsourcing
CultureIQ
5.0
ProProfs Survey Maker
Respondent restrictions
CultureIQ
4.0
ProProfs Survey Maker
6.0

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • ProProfs is cheaper than its competitors.
Anonymous | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • [I feel] Customer service closes tickets without resolving the issues first....and there are a lot of issues.
  • I paid for the upgraded version, but couldn't get the upgraded functionality without spending days on the phone, chat, and remote desktop with customer service.
  • We paid for 500 responses/month, but the survey closed before we reached that number. We asked for a refund so we could pay for another month of advertising, but they ignored the request, instead giving us more days to use the platform (not sure how this was supposed to help).
  • Every time you view the Welcome Page, the changes to font and formatting revert back to default and you must re-do them every time.
  • The reports aren't what you expect. They are very limited. I expected Q1- 75% answered Yes, 25% No. Instead the reports are listed across columns in an Excel spreadsheet with every respondent's answer in the rows below. The stats are a bit better, but I don't think you can share them with others.
  • Very limited functionality in the free or 1st upgrade. You need to go to premium and get on the phone with customer service to get basic functions that appear in Survey Monkey. {I think] their advertising is misleading.
Anonymous | TrustRadius Reviewer

Usability

CultureIQ

No score
No answers yet
No answers on this topic

ProProfs Survey Maker

ProProfs Survey Maker 1.0
Based on 1 answer
They shouldn't have opened for public use before they figured out their tech glitches, functionality, how to report, billing issues, and customer service. [I feel] it's poorly run and creates hassle, negative ROI, and frustration for organizations using the platform. Unfortunately, needing to call or email ProProfs every week to get the platform to work is not a good service model.
Anonymous | TrustRadius Reviewer

Support Rating

CultureIQ

No score
No answers yet
No answers on this topic

ProProfs Survey Maker

ProProfs Survey Maker 1.0
Based on 1 answer
The customer service is not well trained on the issues I've needed to call about. There doesn't seem to be good interaction cross-department at ProProfs and every time I talk to someone new, I have to re-explain the situation or they blame the situation on another department. They don't get quick results for the client.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

ProProfs feel like a garage start-up that didn't really figure out the functionality or customer service before they launched, while Survey Monkey is reputable and reliable. ProProfs has very limited reporting, but Survey Monkey is exactly what you expect with the basic package- analyzing percentages of each response. Survey Monkey is more customizable, even if you have to pay a bit more.
Anonymous | TrustRadius Reviewer

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • Negative ROI based on extra money spent on upgrading, losing days with the survey not being upgraded on time, losing money on external advertising when the survey closed early, and losing many work hours reaching out to customer service.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CultureIQ Editions & Modules

Additional Pricing Details

ProProfs Survey Maker

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ProProfs Survey Maker Editions & Modules

Edition
BASIC$ 7.97
PROFESSIONAL$ 19.97
BUSINESS$ 69.97
    Additional Pricing Details
    We are 100% committed to your satisfaction. If you cancel within 30 days of signing up, for any reason, you will not be charged anything.

    Rating Summary

    Likelihood to Recommend

    CultureIQ
    10.0
    ProProfs Survey Maker
    1.0

    Usability

    CultureIQ
    ProProfs Survey Maker
    1.0

    Support Rating

    CultureIQ
    ProProfs Survey Maker
    1.0

    Add comparison