What users are saying about
2 Ratings
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Score 9.8 out of 100
3 Ratings
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Score 4.4 out of 100

Feature Set Ratings

  • CultureIQ ranks higher in 4 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Reporting & Analytics
  • ProProfs Survey Maker ranks higher in 1 feature set: Survey Distribution
  • CultureIQ and ProProfs Survey Maker are tied in 1 feature set: Survey Administration & Security

Survey Format & Appearance

7.7

CultureIQ

77%
3.3

ProProfs Survey Maker

33%
CultureIQ ranks higher in 3/3 features

Survey templates

10.0
100%
1 Rating
4.0
40%
1 Rating

Themes

5.0
50%
1 Rating
2.0
20%
1 Rating

Custom logo/branding

8.0
80%
1 Rating
4.0
40%
1 Rating

Survey Content

7.3

CultureIQ

73%
4.5

ProProfs Survey Maker

45%
CultureIQ ranks higher in 3/3 features

Changes to live survey

5.0
50%
1 Rating
3.0
30%
1 Rating

Question design help

9.0
90%
1 Rating
N/A
0 Ratings

Multiple question types

8.0
80%
1 Rating
6.0
60%
1 Rating

Survey Logic

7.0

CultureIQ

70%
2.0

ProProfs Survey Maker

20%
CultureIQ ranks higher in 1/1 features

Survey logic flexibility

7.0
70%
1 Rating
2.0
20%
1 Rating

Survey Reporting & Analytics

6.8

CultureIQ

68%
1.0

ProProfs Survey Maker

10%
CultureIQ ranks higher in 5/5 features

Response tracking

6.0
60%
1 Rating
1.0
10%
1 Rating

Data export

10.0
100%
1 Rating
1.0
10%
1 Rating

Standard reports

8.0
80%
1 Rating
1.0
10%
1 Rating

Custom reports

4.0
40%
1 Rating
N/A
0 Ratings

Analytics

6.0
60%
1 Rating
1.0
10%
1 Rating

Survey Administration & Security

7.0

CultureIQ

70%
7.0

ProProfs Survey Maker

70%
CultureIQ ranks higher in 2/2 features

Access controls

7.0
70%
1 Rating
7.0
70%
1 Rating

Compliance

7.0
70%
1 Rating
N/A
0 Ratings

Survey Distribution

4.5

CultureIQ

45%
6.0

ProProfs Survey Maker

60%
CultureIQ ranks higher in 1/2 features

Vendor-offered crowdsourcing

5.0
50%
1 Rating
N/A
0 Ratings

Respondent restrictions

4.0
40%
1 Rating
6.0
60%
1 Rating

Attribute Ratings

  • CultureIQ is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CultureIQ

100%
1 Rating
1.0

ProProfs Survey Maker

10%
1 Rating

Usability

CultureIQ

N/A
0 Ratings
1.0

ProProfs Survey Maker

10%
1 Rating

Support Rating

CultureIQ

N/A
0 Ratings
1.0

ProProfs Survey Maker

10%
1 Rating

Likelihood to Recommend

CultureIQ

Engagement-monitoring and putting actions into place has been key for our company. We are seeing teams collaborating throughout the organization based on results and fixes we have put into place with this product
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

If you have many hours to spend on the phone or chat with customer service and want to save $100, ProProfs is your platform. For those with limited time to invest, it's worth spending a bit more to get quality service and functionality without a hassle.
Anonymous | TrustRadius Reviewer

Pros

CultureIQ

  • Easy to navigate.
  • Customizable.
  • Good support.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • ProProfs is cheaper than its competitors.
Anonymous | TrustRadius Reviewer

Cons

CultureIQ

  • I don’t like needing 4 responses before seeing results.
  • I feel functionality for quick surveys can be improved.
  • Assistance on more best practices.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • [I feel] Customer service closes tickets without resolving the issues first....and there are a lot of issues.
  • I paid for the upgraded version, but couldn't get the upgraded functionality without spending days on the phone, chat, and remote desktop with customer service.
  • We paid for 500 responses/month, but the survey closed before we reached that number. We asked for a refund so we could pay for another month of advertising, but they ignored the request, instead giving us more days to use the platform (not sure how this was supposed to help).
  • Every time you view the Welcome Page, the changes to font and formatting revert back to default and you must re-do them every time.
  • The reports aren't what you expect. They are very limited. I expected Q1- 75% answered Yes, 25% No. Instead the reports are listed across columns in an Excel spreadsheet with every respondent's answer in the rows below. The stats are a bit better, but I don't think you can share them with others.
  • Very limited functionality in the free or 1st upgrade. You need to go to premium and get on the phone with customer service to get basic functions that appear in Survey Monkey. {I think] their advertising is misleading.
Anonymous | TrustRadius Reviewer

Pricing Details

CultureIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

CultureIQ Editions & Modules

Additional Pricing Details

ProProfs Survey Maker

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$7.97

ProProfs Survey Maker Editions & Modules

Edition
BASIC$ 7.97
PROFESSIONAL$ 19.97
BUSINESS$ 69.97
  1. none
Additional Pricing Details
We are 100% committed to your satisfaction. If you cancel within 30 days of signing up, for any reason, you will not be charged anything.

Usability

CultureIQ

No score
No answers yet
No answers on this topic

ProProfs Survey Maker

ProProfs Survey Maker 1.0
Based on 1 answer
They shouldn't have opened for public use before they figured out their tech glitches, functionality, how to report, billing issues, and customer service. [I feel] it's poorly run and creates hassle, negative ROI, and frustration for organizations using the platform. Unfortunately, needing to call or email ProProfs every week to get the platform to work is not a good service model.
Anonymous | TrustRadius Reviewer

Support Rating

CultureIQ

No score
No answers yet
No answers on this topic

ProProfs Survey Maker

ProProfs Survey Maker 1.0
Based on 1 answer
The customer service is not well trained on the issues I've needed to call about. There doesn't seem to be good interaction cross-department at ProProfs and every time I talk to someone new, I have to re-explain the situation or they blame the situation on another department. They don't get quick results for the client.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CultureIQ

No comparison, this really measured engagement by asking the right questions and ways to really understand the data.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

ProProfs feel like a garage start-up that didn't really figure out the functionality or customer service before they launched, while Survey Monkey is reputable and reliable. ProProfs has very limited reporting, but Survey Monkey is exactly what you expect with the basic package- analyzing percentages of each response. Survey Monkey is more customizable, even if you have to pay a bit more.
Anonymous | TrustRadius Reviewer

Return on Investment

CultureIQ

  • I can’t capture onboarding per class when we have less than 4 respond.
  • It took some conversations to understand the meaning of a couple of questions.
Patricia Bramer | TrustRadius Reviewer

ProProfs Survey Maker

  • Negative ROI based on extra money spent on upgrading, losing days with the survey not being upgraded on time, losing money on external advertising when the survey closed early, and losing many work hours reaching out to customer service.
Anonymous | TrustRadius Reviewer

Screenshots

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