Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Enterprise

Accounting

Crypto Asset Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Onboarding

Employee Performance Management

HR Management

Payroll

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Change and Configuration Management

Cloud Storage

Converged Infrastructure

Cybersecurity Consulting

Fraud Detection

Hyper-Converged Infrastructure

IT Asset Disposal

In-Memory Databases

Integration Platform as a Service (iPaaS)

Network Monitoring

Network Performance Monitoring

Release Management

Software Composition Analysis (SCA)

Solid State Drives

Threat Intelligence

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Creative Collaboration

Creative Management

Customer Reference Management

Email Marketing

Heatmap and Session Recording

Marketing Automation

Marketing Resource Management

Mobile Marketing

Retail Media Advertising

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales

Cloud Infrastructure Entitlement Management

Security

Aviation

Commercial Drone

Equation Editors

Financial Services CRM

Home Health Care

Oil and Gas

Practice Management

Revenue Cycle Management (RCM)

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Typeform

SurveyMonkey

SurveyMonkey, Inc

ProProfs Quiz Maker

ProProfs

BlockSurvey

Qualaroo Insights

Qualaroo

Formstack Forms

Formstack

LimeSurvey

Google Forms

Google

Jotform

Wufoo

Alchemer

Widgix, dba Alchemer

Zoho Forms

Zoho

AskNicely

### Survey Design and Templates
Users consistently praise ProProfs Survey Maker's ease of use and efficiency in creating surveys with its wide array of templates and customizable features. The tool's drag-and-drop interface, along with its prebuilt templates, simplifies the survey creation process for users, allowing for quick and professional survey designs. While some users mention minor issues like the need for more variety in templates or improvements in the user interface, overall, the sentiment towards ProProfs Survey Maker's survey design and templates remains positive.

### Forms and Polls Creation
Users consistently praise ProProfs Survey Maker for its robust forms and polls creation capabilities. The tool's ability to create engaging surveys, quizzes, polls, and feedback forms has been highlighted as a key strength by reviewers. Users appreciate the ease of use and user-friendly interface that allows them to effortlessly design and embed forms into webpages. Additionally, the support for multiple languages has been a significant advantage for companies with a global reach, enabling them to create surveys that cater to diverse audiences. The flexibility and customization options offered by ProProfs Survey Maker have contributed to increased response rates and enhanced user engagement.

### Survey Customization and Branching
Users consistently praise ProProfs Survey Maker for its robust survey customization options and efficient branching functionality. The tool's ability to create visually appealing surveys with various question types like checkboxes, rating scales, and multiple-choice questions has been well-received. Additionally, the skip logic and branching features have been highlighted as key factors in enhancing the overall survey experience for respondents. While some users have mentioned a lack of advanced customization options, the general sentiment leans towards ProProfs Survey Maker being a reliable choice for creating tailored surveys with smooth navigation through skip logic and branching capabilities.

### Customer Feedback and Satisfaction
Users consistently praise ProProfs Survey Maker for its robust customer feedback and satisfaction features. The tool's ability to capture genuine customer feedback and opinions has been highlighted as a key strength, aiding businesses in attaining better sales and top-line growth. Customers appreciate the platform for providing authentic feedback that contributes to enhancing profitability and facilitating the launch of new products. While some users have expressed a desire for more diverse customer satisfaction templates, overall, ProProfs Survey Maker is lauded for its effectiveness in measuring and analyzing customer satisfaction levels.

### Employee Feedback and Satisfaction
Users consistently praise ProProfs Survey Maker for its ability to enhance employee feedback and satisfaction functionalities. The tool's intuitive interface and diverse template options have made it easier for organizations to gather valuable insights from their employees. While some users have noted minor issues with engagement levels, the overall sentiment leans towards positive experiences with employee feedback and satisfaction features provided by ProProfs Survey Maker.

### Net Promoter Score (NPS) and Loyalty
Users consistently highlight the effectiveness of ProProfs Survey Maker's net promoter score (NPS) and loyalty functionalities. The ability to easily measure customer loyalty using the NPS scale and analyze feedback has been a significant advantage for businesses utilizing this tool. Customers appreciate the simplicity and accuracy of the NPS surveys, which have proven instrumental in enhancing customer experience and driving business growth.

### Data Collection and Analysis
Users consistently praise ProProfs Survey Maker for its efficient data collection and analysis capabilities. The tool is lauded for its ability to capture valuable responses and provide precise data for analysis. Many users have reported a significant improvement in response rates and the ease of collecting and analyzing data using ProProfs Survey Maker. Despite some minor glitches reported by a few users, the overall sentiment leans towards the tool being a reliable and effective solution for data collection and analysis purposes.

### Reporting and Metrics
While users appreciate ProProfs Survey Maker's features like diverse question types and skip logic, opinions on its reporting and metrics functionality are more mixed. Some users find the real-time reports and integration capabilities beneficial for tracking KPIs and online sales conversions. However, others express concerns about the basic nature of the reports, requiring additional work for professional use. The tool's ability to provide detailed and organized metrics is acknowledged, but there are suggestions for improvements in the reporting interface to enhance usability and efficiency.

### Integration and Automation
Users consistently praise ProProfs Survey Maker for its exceptional integration and automation features, highlighting its ability to streamline data collection and enhance user experience. The direct integration with Mailchimp for capturing respondent demographics and the compatibility with various third-party applications have been particularly lauded. This robust integration capability has made it easier for users to analyze feedback and utilize it effectively in their marketing efforts.

### User Interface and Experience
Users consistently praise the user-friendly interface and smooth navigation of ProProfs Survey Maker, enhancing their overall user experience. The intuitive design of the software allows for quick survey creation and sharing, with helpful resources like the FAQ section contributing to a positive user experience. The interactive nature of the interface has been highlighted as a strong point, making it easy for users to engage with the platform efficiently. Additionally, the reasonable cost of the software adds to its appeal, providing users with a valuable tool that doesn't break the bank.

Users recommend ProProfs Survey Maker for its many features, capabilities, and friendly cost. They find it to be a good way of creating surveys and feel that it meets all their requirements. It is also great for building simple surveys quickly.

Users also highlight the quick response from the support team in addressing various bugs. They appreciate the responsiveness of the team in resolving issues.

In addition, users recommend ProProfs Survey Maker for its ease of use and ability to reach multiple interviewees without language barriers. They find it to be a good tool for businesses to assess customer satisfaction and gather feedback.

Overall, users suggest taking full advantage of the trial period and tailoring surveys to specific roles and businesses. They believe that ProProfs Survey Maker is worth the investment, especially the Enterprise plan.

Some users have expressed that the reports in ProProfs Survey Maker are too basic and require a lot of work before they can be used for formal or professional purposes. They mention that additional features or customization options would greatly improve the usefulness of the reports.

Several users have stated their hope for multi-lingual surveys to be included in the Essentials Plan of ProProfs Survey Maker, as it is currently only available in the Premium Plan. This enhancement would allow users to reach a wider audience and gather feedback from different language speakers.

Users have mentioned that although not consistently, they have experienced occasional slow load times and updates with ProProfs Survey Maker. While this issue doesn't occur all the time, it can still be frustrating when trying to create or access surveys efficiently.

Easy to Use: Users have found ProProfs Survey Maker incredibly easy to use, with no training or preparation needed. Many reviewers stated that the tool's user-friendly interface and intuitive navigation allowed them to quickly design and share different types of surveys without any hassle.

Import Existing Questionnaires: The ability to import existing questionnaires was seen as a major benefit by users, making the set-up process a breeze. Several reviewers mentioned that this feature saved them time and effort, allowing them to easily transition their existing surveys into ProProfs Survey Maker.

Support for Multiple Languages and Devices: Users highly appreciated the tool's support for surveys in 70+ languages and its optimization for various devices like desktops, smartphones, and tablets. This feature was particularly praised by customers who had global clients or wanted to reach a diverse audience, as it made feedback forms and surveys more feasible and engaging.

ProProfs Survey Maker has proven to be a valuable tool for businesses across various industries, helping them collect customer feedback and improve their ticketing systems. Users have expanded their survey reach globally, allowing them to gather feedback from customers worldwide. This enabled small-scale firms to pivot their email marketing and call-to-action strategies in real time based on the feedback and suggestions collected through ProProfs Survey Maker. The tool offers various features such as quizzes, polls, in-app surveys, and scored surveys, enabling better customer reach and satisfaction measurement. Users appreciate the tool's flexibility in designing personalized surveys aligned with their research objectives. Additionally, ProProfs Survey Maker has been utilized to launch webinars and gather thoughts from customers and partners through surveys. It has also helped businesses gain market insights, make changes to product offerings and roadmap, and generate better profits. The platform is useful in capturing important details about website visitors' preferences, tailoring products accordingly, and enhancing customer satisfaction. 

Furthermore, ProProfs Survey Maker stands out for its ease of use in designing surveys and sharing them through social media and emails. Users have found the process smooth and efficient when creating customized website surveys with engaging questions. Customization options such as NPS scale questions, personalized branding, and logo customization make it easier for users to measure customer loyalty while providing easy tracking and measurement. For educators and organizations, the tool has been instrumental in creating assessments for existing employees and gathering precise data on employee satisfaction for improved internal functioning. The branched and conditional surveys created with ProProfs Survey Maker have resulted in higher engagement rates compared to regular forms.

Notably, the language customization options offered by ProProfs Survey Maker have eliminated the need for translators, allowing surveys to be created in different languages for a better user experience. It has been effective in understanding clients better, receiving complaints, improving overall customer satisfaction, collecting market research data, planning campaigns based on demographics, assessing oneself before certifications, and creating tutorials. The tool also excels in delivering detailed reports and assisting users in measuring KPIs and conversion metrics effectively. Users appreciate the quick and easy survey creation process, allowing them to focus on enhancing customer experience. Additionally, the affordability and flexible features of ProProfs Survey Maker make it a top choice for businesses seeking to collect and store customer feedback. However, some users have expressed dissatisfaction with the tool, mentioning that they did not find any benefits or advantages when using it. Despite this, ProProfs Survey Maker has generally solved the problem of taking after-work surveys from clients, making it easier for businesses to gather feedback. One of the main problems solved with ProProfs Survey Maker is the ability to anonymously collect feedback from customers about their experiences and purchases. Users have had an overall incredible experience with the app and have not encountered any frustrations so far. The tool is used by businesses to collect and store customer feedback, helping them improve their products and services.

Moreover, ProProfs Survey Maker gives agents a voice and helps with team building and rapport, leading to a better workplace environment and a 30% increase in performance. It is mainly used for market research and demographics, allowing businesses to plan better campaigns based on comprehensive data collection. The ease of use of the survey maker is a time-saving feature that makes users more efficient with their time.

Additionally, ProProfs Survey Maker has been widely utilized for creating surveys for educators, organizations, event planners, and more - collecting feedback for future developments and understanding employee and customer needs. Users praise the tool for easing the process of survey creation, management, and sharing, allowing them to focus on improving customer experience.

Individuals have also found value in using ProProfs Survey Maker to assess themselves before appearing for actual certifications, which boosts their confidence and helps them understand the question patterns. Users appreciate the language selection feature that allows them to choose their preferred language for a better experience.

One of the key advantages of ProProfs Survey Maker is its ability to reach a greater audience, expanding survey reach and collecting feedback from a wider range of participants. The result aggregation feature is highly praised for its ease of use as it saves users time by providing a simple way to pull reports from ProProfs.

Unfortunately, some users have reported not experiencing any benefits or advantages when using ProProfs Survey Maker. It's worth noting that while the tool was used by the Marketing Department for surveying an external cohort with the goal of receiving at least 500 responses in a month, the survey shut down before reaching the goal, resulting in lost advertising dollars.

In conclusion, ProProfs Survey Maker has emerged as a powerful tool for businesses and individuals alike, solving various problems related to collecting customer feedback, improving products and services, assessing employee satisfaction, conducting market research, and planning better campaigns. Users appreciate its ease of use, advanced features, and customization options that cater to their specific needs. Overall, ProProfs Survey Maker is seen as an effective solution for gathering valuable insights and enhancing user experience.

BASIC

PROFESSIONAL

BUSINESS

Essentials

Professional

Premium

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

Standard Monthly

Individual Plan - Advantage Annual

Individual Plan - Premier Annual

Team Advantage

Team Premier

ProProfs Survey Maker

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

Likelihood to Recommend

Usability

Support Rating

Survey Format & Appearance

Survey Content

Survey Logic

Survey Reporting & Analytics

Survey Administration & Security

Survey Distribution

Survey templates

Themes

Custom logo/branding

Changes to live survey

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Analytics

Access controls

Respondent restrictions

ProProfs is a provider of
comprehensive online tools for building, testing, and applying knowledge.

















Through its Quiz Maker, Survey
Maker, Training Maker and Knowledge Base products, ProProfs offers
trainers, marketers, and educators features that do not require them to
download or learn expensive software. The vendor says that it has the largest
library of professional quizzes and assessments along with powerful teaching
and training tools. The vendor’s value proposition is that it helps millions of
users each month to increase their productivity, efficiency, and profitability. ProProfs is privately held and headquartered in Santa Monica, California.

This tutorial shows how to create online survey using ProProfs Survey Software. ProProfs provides a simple to use survey software that you can use to make online surveys for varied purposes such as such as customer feedback, market research, course evaluation and many others. Surveys are accessible at anytime from multiple platforms, browsers & mobile devices. A range of comprehensive features are included to create surveys such as such as a wide variety of question types, detailed reports & stats as well as advanced sharing features to embed surveys into your website or share online.

How to Create Online Surveys Easily

Businesses, educational institutes, instructors and other such entities prefer the online survey route to conduct research, identify pain points and gather feedback. However, to conduct surveys effectively, you need a powerful tool that lets you build surveys in the right way.

 Let’s see how ProProfs Survey Maker (http://bit.ly/2BUgzY0) can help you in creating impactful surveys - 

0:20 - Select from a wide range of survey question types such as multiple choice, essay questions, instruction-based questions and many more.
0:30 - Drag and drop the different question types such as name, email, phone, multiple choice, and many others to create a survey quickly. 
0:42 - Conveniently move a question around by just dragging it. 
0:51 - Configure various advanced settings such as security, availability, notification. Customize survey completion page with your own message such as a thank you note and by enabling social media buttons to get more responses. You can even redirect users to another page on the completion of your survey. 
1:09 - Use advanced setting option to create scored surveys. 
1:17 - Create customer reports based on the scores achieved. 
1:24 - Once you are done creating the survey, you can share it with respondents through email, by posting the survey link or by embedding the survey into your website. You can also share the survey on social media sites like Facebook and Twitter. 
1:37 - Once your respondents finish taking the survey, you are notified via email. 
1:43 - Show respondents their respective scores and add a custom message such as a thank you note 
1:48 - Encourage them to share your survey by adding social media links of Facebook and Twitter or share a link to redirect respondents to your website or blog. 
1:58 - Along with powerful survey creation and sharing tools, you also get comprehensive reports and stats in the form of easy-to-understand and visually-appealing charts and graphs which help you to interpret the results of your survey accurately. 
2:14 - Instantly download the reports and stats as an external spreadsheet for more detailed analysis or review all answers to the survey online. 

Isn’t it simple?

Sign up for ProProfs Survey Maker’s 15 days free trial version and get to know more about how you can create surveys easily. 

Here's a free trial offer: http://bit.ly/2UcCvoq

STAY TUNED:

Facebook ►    https://www.facebook.com/proprofs
Twitter      ►    https://twitter.com/proprofs
LinkedIn   ►    https://www.linkedin.com/company/proprofs


#createfreeonlinesurvey #freeonlinesurvey #freesurveymaker

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Features related to survey flow, or the logic that directs survey question order.

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

ProProfs Survey Maker

Overview

What is ProProfs Survey Maker?