Likelihood to Recommend It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Read full review Weave integrates with Nextech which is a nice tech stack setup for phone, EMR, text messaging, appointment reminders, voicemail, etc. It would also work well for small medical practices that can use it as an all-in-one system and aren't super worried about tracking where patient leads are coming from (Weave is not a CRM or marketing automation platform). For larger, more complex organizations, they may find a greater need for enhanced integrations with a CRM or marketing automation platform which is not a strong suit of Weave
Read full review Pros Flexibility to use from anywhere, anytime. Ease of use-simple and easy to use. They listen to customers suggestions for improvement and implement them if possible. Read full review VOIP Phone System Automated Appointment Reminders Phone Call Analytics Flexible customization options for phone system and appointment reminders Inbound customer phone call and text message management Auto-reply via text message from missed call Phone call recordings for quality control Integrated Fax Read full review Cons I really don't have anything that I don't like. they are always making improvements. Read full review Analytics and Reporting Email Communications System Reliability Read full review Support Rating They always go the extra mile in helping to fix or correct any issue we are having.
Read full review Alternatives Considered We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Read full review Better phone systems than Comcast. More streamlined and easier to use than
Solutionreach with a more focused feature set. Integrates with Nextech.
Solutionreach does have the best custom appointment reminders and recall email marketing functionality in the HIPPA-compliant industry, in my experience
Read full review Return on Investment The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times. It gave our administrative staff, office manager flexibility to work anytime from anywhere. Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency. Read full review Flexible control over phone system and call groups and routing Integrated, universal phone call and text messaging queue for more efficient inbound message management and FUP Ability to customize appointment reminders based on appointment type, with bi-lingual support (Spanish) Overall increased connection rates on initial contact attempt with customers and faster follow-up turnaround times Read full review ScreenShots