TrustRadius

Customer Alliance vs. RepuGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Alliance
Score 0.0 out of 10
N/A
N/A
$200
per month
RepuGen
Score 10.0 out of 10
N/A
RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
Pricing
Customer AllianceRepuGen
Editions & Modules
Basic
$200
per month
RepuGenie
Contact RepuGen for quote
per provider/per month
10+ Providers
Contact for quote
per provider/per month
Offerings
Pricing Offerings
Customer AllianceRepuGen
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Best Alternatives
Customer AllianceRepuGen
Small Businesses
Yext
Yext
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
Medium-sized Companies
Yext
Yext
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
Enterprises
Yext
Yext
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Customer AllianceRepuGen
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Customer AllianceRepuGen
Likelihood to Recommend
CA Customer Alliance
No answers on this topic
GMR Web Team
RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Pros
CA Customer Alliance
No answers on this topic
GMR Web Team
  • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
  • Invites only happy customers to review online.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Cons
CA Customer Alliance
No answers on this topic
GMR Web Team
  • I cannot think of any cons.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Support Rating
CA Customer Alliance
No answers on this topic
GMR Web Team
Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Alternatives Considered
CA Customer Alliance
No answers on this topic
GMR Web Team
RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
Return on Investment
CA Customer Alliance
No answers on this topic
GMR Web Team
  • Customers see our positive online reviews and end up choosing us, ROI is high.
Beth Worthy | TrustRadius Reviewer
Beth Worthy
President
Read full review
ScreenShots

RepuGen Screenshots

Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.