32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

CyberArk Privileged Account Security

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Craig Lockley | TrustRadius Reviewer

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

CyberArk Privileged Account Security
8.2
Hypersocket
ID-Management Access Control
CyberArk Privileged Account Security
7.8
Hypersocket
ID Management Single-Sign On (SSO)
CyberArk Privileged Account Security
9.5
Hypersocket
Multi-Factor Authentication
CyberArk Privileged Account Security
9.0
Hypersocket
Password Management
CyberArk Privileged Account Security
8.5
Hypersocket
Account Provisioning and De-provisioning
CyberArk Privileged Account Security
7.4
Hypersocket
ID Management Workflow Automation
CyberArk Privileged Account Security
8.0
Hypersocket
ID Risk Management
CyberArk Privileged Account Security
7.4
Hypersocket

Pros

CyberArk Privileged Account Security

  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
Anonymous | TrustRadius Reviewer

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

Cons

CyberArk Privileged Account Security

  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
Anonymous | TrustRadius Reviewer

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

Support Rating

CyberArk Privileged Account Security

CyberArk Privileged Account Security 8.5
Based on 4 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Larissa Ruelas | TrustRadius Reviewer

Hypersocket

No score
No answers yet
No answers on this topic

Alternatives Considered

CyberArk Privileged Account Security

It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
Anonymous | TrustRadius Reviewer

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

Return on Investment

CyberArk Privileged Account Security

  • Decreased the probability of an external cyber attack to privileged accounts..
  • Management can control privileged account life cycle management more effectively
  • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
  • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
  • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Sujeet Swain | TrustRadius Reviewer

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

Screenshots

CyberArk Privileged Account Security

Pricing Details

CyberArk Privileged Account Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CyberArk Privileged Account Security
8.3
Hypersocket
8.0

Support Rating

CyberArk Privileged Account Security
8.5
Hypersocket

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