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Cybereason Defense Platform vs. Symantec Intelligence Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cybereason Defense Platform

    Score9.1 out of 10
    N/ACybereason EDR consolidates intelligence about each attack into a Malop (malicious operation), a contextualized view of the full narrative of an attack. Each Malop organizes the relevant attack data into an easy-to-read, interactive graphical interface, providing a complete timeline, the flow of the attack in the network, and any malicious communications. Remediation actions can be automated or accomplished remotely with a click. The Cybereason Defense Platform empowers analysts of all…N/A

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
    Pricing
    Cybereason Defense PlatformSymantec Intelligence Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cybereason Defense PlatformSymantec Intelligence Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cybereason Defense PlatformSymantec Intelligence Services
    Endpoint Security
    Comparison of Endpoint Security features of Cybereason Defense Platform and Symantec Intelligence Services
    Feature
    Cybereason Defense Platform
    9.1
    2 Ratings
    7% above category average
    Symantec Intelligence Services
    -
    Ratings
    Anti-Exploit Technology8.32 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.62 Ratings00 Ratings
    Centralized Management9.62 Ratings00 Ratings
    Hybrid Deployment Support6.01 Ratings00 Ratings
    Infection Remediation10.02 Ratings00 Ratings
    Vulnerability Management10.01 Ratings00 Ratings
    Malware Detection10.02 Ratings00 Ratings
    Best Alternatives
    Cybereason Defense PlatformSymantec Intelligence Services
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
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    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
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    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cybereason Defense PlatformSymantec Intelligence Services
    Likelihood to Recommend
    8.7
    (2 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cybereason Defense PlatformSymantec Intelligence Services
    Likelihood to Recommend
    LevelBlue
    I'd recommend Cybereason due to it's efficacy, low TCO, low false/positive rate. The product was easy to implement and maintain. One of the major advantages of using Cybereason is that it requires minimal training for level 1 users to use the tool.
    Incentivized
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    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
    Incentivized
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    Pros
    LevelBlue
    • EDR
    • Forensics
    • Mitigation
    • Response
    Incentivized
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    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
    Incentivized
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    Cons
    LevelBlue
    • Slow support
    • Bugs on their interface
    • Log extraction
    Incentivized
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    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
    Incentivized
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    Usability
    LevelBlue
    No answers on this topic
    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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    Support Rating
    LevelBlue
    No answers on this topic
    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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    Alternatives Considered
    LevelBlue
    Cybereason provides superior protection than either Microsoft or CrowdStrike and a better TCO. We receive less false positives than with Microsoft Defender and Cybereason is easier for level 1 users to use.
    Incentivized
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    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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    Return on Investment
    LevelBlue
    • Helps on threat hunting
    • MalOps is very good
    • When we face a bug, it takes too much time for them to respond
    Incentivized
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    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
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    ScreenShots