TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dancing Numbers

    Score9 out of 10
    N/ADancing Numbers is a platform that aims to make importing, exporting, and deleting the data in QuickBooks account easier. Dancing Numbers also offers pro advisors who are present 365 days.

    $199

    per year per user

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    Dancing NumbersMojo Helpdesk
    Editions & Modules
    Importer, Exporter, and Deleter
    $199
    per year per user
    Importer, Exporter, and Deleter
    $199
    per year per user
    Accountant Basic
    $499
    per year Unlimited
    Accountant Basic
    $499
    per year Unlimited
    Accountant Pro
    $899
    per year Unlimited
    Accountant Pro
    $899
    per year Unlimited
    Accountant Premium
    $1,999
    per year Unlimited
    Accountant Premium
    $1,999
    per year Unlimited
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    Dancing NumbersMojo Helpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    Dancing NumbersMojo Helpdesk
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    9.0
    1 Ratings
    14% above category average
    Mojo Helpdesk
    -
    Ratings
    Dashboards8.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports10.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    5.3
    1 Ratings
    32% below category average
    Mojo Helpdesk
    -
    Ratings
    Process designer8.01 Ratings00 Ratings
    Process simulation3.01 Ratings00 Ratings
    Business rules engine3.01 Ratings00 Ratings
    SOA support9.01 Ratings00 Ratings
    Process player7.01 Ratings00 Ratings
    Model execution2.01 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    2.0
    1 Ratings
    109% below category average
    Mojo Helpdesk
    -
    Ratings
    Business Process Modeling2.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Dancing Numbers and Mojo Helpdesk
    Feature
    Dancing Numbers
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    Dancing NumbersMojo Helpdesk
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dancing NumbersMojo Helpdesk
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dancing NumbersMojo Helpdesk
    Likelihood to Recommend
    Dancing Numbers
    Dancing Numbers is ideal for small to medium-sized businesses needing an easy-to-use, cost-effective accounting solution, particularly during transitions from manual bookkeeping or other software. It’s especially useful for firms with basic accounting needs or limited expertise, offering automation for routine tasks. However, it may not be suitable for large enterprises with complex financial operations, businesses requiring advanced customization, or those in highly regulated industries. It also might fall short for companies with extensive international operations or high transaction volumes.
    Read full review
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Pros
    Dancing Numbers
    • Bulk Data Import
    • Bulk Data Export
    • Bulk Data Delete
    • Data Conversion
    • Software Integration
    Read full review
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Cons
    Dancing Numbers
    No answers on this topic
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Usability
    Dancing Numbers
    I’ve been using Dancing Numbers for a few months now, and overall, it’s been a great experience. The platform is user-friendly and intuitive, making it relatively easy to navigate even for someone with a moderate level of accounting knowledge. The automated data entry and reconciliation features are particularly helpful, saving us a significant amount of time and reducing manual errors.The integration with various accounting systems is a big plus, allowing us to seamlessly connect with our existing tools. Customer support has been responsive and helpful whenever we’ve had questions or needed assistance.However, there are a few areas where Dancing Numbers could improve. While the core functionalities are strong, some advanced features feel a bit limited compared to competitors. Additionally, the pricing structure could be more flexible to accommodate different business sizes and needs.Overall, Dancing Numbers is a solid choice for businesses looking to streamline their accounting processes with a reliable tool, though there’s room for enhancement in certain areas.
    Read full review
    Metadot Corporation
    No answers on this topic
    Alternatives Considered
    Dancing Numbers
    No answers on this topic
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Return on Investment
    Dancing Numbers
    No answers on this topic
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    ScreenShots

    Dancing Numbers Screenshots

    Product screenshot

    Mojo Helpdesk Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot