Darktrace vs Norton Small Business

• It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
• It did an ok job of segmenting traffic into networks - not always correctly, but ok.
• It tried to identify devices by type - once again, it did ok, but not that great.

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• Mobile device support
• Robust control panel
• Inexpensive
• Minimal system resource impact

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• False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
• Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.

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• Confusing Workflow at Renewal
• Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
• Easier Installation

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• We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
• The weekly reports more than pay for itself within the first few months.
• The powerful search capability helps us solve problems where other solutions fall short.

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• Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
• Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
• Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.

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