Symantec Norton (SMB) - Ideal Endpoint Protection for Small Firms with Distributed Computing
June 20, 2017

Symantec Norton (SMB) - Ideal Endpoint Protection for Small Firms with Distributed Computing

Prasar Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Norton (SMB)

We use Symantec Norton (SMB) across all our devices. I have found SMB well priced, easy to use and effective in achieving desired outcomes. The fact that they have transparent pricing which is customised for India and is well structured to provide economies as we scale up is great. SMB ensures that we do not have any active concerns relating to endpoint protection, something that is essential for a consulting firm like ours with a distributed computing setup.


  • Effective Outcomes
  • Transparent & Customised Pricing
  • Ease of Use


  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
We did not actively consider any other software. Overall we did do a basic understanding of a pricing & features and found that the offerings from Symantec were better than others even prima facie. At the current time for an organisation such as ours we do not believe that there is any other option worth active consideration.
For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price.


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