What users are saying about
30 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Palo Alto Networks Prisma Access

Well Suited Scenario -
  1. while connecting to office resources , user needs to connect to Perimeter device and from there they can access respective resources. With in same country users can managed with little more latency however users who are far long or in other countries ? For those users Prisma is become as perfect solution.
  2. Customers who have already Panorama with multiple PA firewalls they can surely take advantages of Prisma Access solution.
Less Appropriate -
  1. Scenario where network latency for remote users does matter much for product impact.
PRAPHULLA DESHPANDE | TrustRadius Reviewer

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Palo Alto Networks Prisma Access

  • Simplifies branch networking - No need to interconnect many branch offices to each other , simply those branch offices we can connect to Prisma Cloud to get connectivity to all branch offices as well to HQ.
  • Secure Traffic Flow - With greater intelligence from PA Auto focus and IPSec connectivity from Prisma Cloud to branch locations it makes sure to have encrypted traffic flow between.
  • Easily Onboarding Acquisition
  • Better logging service with Cortex Data Lake which gives proactively threat alerts.
  • Most of all functionality similar as Perimeter firewall like SSL decryption , DNS DLP security , Sandbox , SDWAN , QoS etc.
PRAPHULLA DESHPANDE | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Palo Alto Networks Prisma Access

  • Limited Free Service connection - Palo alto can provide more free service connections
  • Must to have Prisma Access - SMB customers who want to adopt Prisma Access for them purchasing Panorama license becomes a cost centric issue.
PRAPHULLA DESHPANDE | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Palo Alto Networks Prisma Access

No score
No answers yet
No answers on this topic

Alternatives Considered

Darktrace

We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
Matthew Frederickson | TrustRadius Reviewer

Palo Alto Networks Prisma Access

  1. Reputation in cyber security industry.
  2. Having existing customer relationship and product experience.
  3. Pre investment dependent devices (Panorama)
  4. Better feature sets and ease of configuration.
PRAPHULLA DESHPANDE | TrustRadius Reviewer

Return on Investment

Darktrace

  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
Anonymous | TrustRadius Reviewer

Palo Alto Networks Prisma Access

  • Live production environment getting better output due to running queries from remote Servers takes less time to execute.
  • Managing users , providing them right access become easy due to Panorama integration.
PRAPHULLA DESHPANDE | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Palo Alto Networks Prisma Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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