Palo Alto Networks Prisma Access is the Gorilla in the Room
January 03, 2025
Palo Alto Networks Prisma Access is the Gorilla in the Room
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Palo Alto Networks Prisma Access
We use Palo Alto Networks Prisma Access for Remote Networks (SDWAN) and Mobile Users (GlobalProtect VPN). This allowed us to decommission on-prem firewalls and allow secure remote access from any office and any sanctioned device around the world.
Pros
- GlobalProtect VPN works amazing. I can set a single policy set in my MU policies that apply to all of my end-users no matter where their home office or location is. I have offices in America, UK and Asia.
- The Remote Networks policies were amazing to have a single policy set for all of my 11 offices instead of having to manage an on-oprem firewall in each office and having to make sure all changes are the same across all 11 firewalls (minus the passive HA devices).
- ADEM allowed us to get proactive information about a GP client's networking/internet position to see if there was going to be a problem with them working based on the last mile and local internet routing information.
Cons
- We were an early adopter (Q4 2019) so there was some growing pains with the CloudGenix acquisition and Palo rebranding it and shoe-horning it into the Palo Alto Networks Prisma Access ecosystem
- Support was a huge problem recently. If you had an SDWAN (remote networks) you had to get transitioned to a different team. If you had aPalo Alto Networks Prisma Access problem with ADEM or Mobile Users, you got transitioned to a different team. If you had no idea if the problem was SDWAN related or GP related, then it got bounced around
- Palo has increased their pricing and subscriptions lately and is causing us to revisit out position. We have been on Palo for 10 years with on-prem and 5 with Palo Alto Networks Prisma Access so we have a lot of in-house knowledge on how to use and administer Palo Alto Networks Prisma Access but the costs are making use do a cost benefit analysis against some of the other players in the magic quadrant. Especially if we can save costs.
- Positive note is that when I do client audits (about 70 a year), once I tell them we are on Palo Alto Networks Prisma Access, they immediately check the box for meeting compliance with their requirements.
- Another negative though is the many recent issues having to update certificates or zero-day vulnerability security updates. When you do this, it causes downtime. We're on 3 continents and run 24x7 so any downtime is difficult to navigate.
Palo Alto Networks Prisma Access is better than all the choices we looked at. With our in-house knowledge, ease of use, and Palo track record for innovating and having excellent security, it was a no-brainer to go with Palo Alto Networks Prisma Access. That being said, watch out for Cato.
Do you think Palo Alto Networks Prisma Access delivers good value for the price?
Yes
Are you happy with Palo Alto Networks Prisma Access's feature set?
Yes
Did Palo Alto Networks Prisma Access live up to sales and marketing promises?
Yes
Did implementation of Palo Alto Networks Prisma Access go as expected?
Yes
Would you buy Palo Alto Networks Prisma Access again?
Yes
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