What users are saying about
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 39 reviews and ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 24 reviews and ratings
Attribute Ratings
- Darktrace is rated higher in 1 area: Support Rating
- Palo Alto Networks WildFire is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Darktrace
70%
8 Ratings

7.7
Palo Alto Networks WildFire
77%
7 Ratings
Likelihood to Renew

Darktrace
N/A
0 Ratings

10.0
Palo Alto Networks WildFire
100%
1 Rating
Usability

Darktrace
N/A
0 Ratings

10.0
Palo Alto Networks WildFire
100%
1 Rating
Support Rating

9.4
Darktrace
94%
4 Ratings

9.0
Palo Alto Networks WildFire
90%
3 Ratings
Likelihood to Recommend
Darktrace
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Palo Alto Networks WildFire
Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.

Verified User
Professional in Information Technology
Information Technology and Services Company, 10,001+ employeesPros
Darktrace
- Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
- There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesPalo Alto Networks WildFire
- This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
- Worked very well with existing Palo Alto devices.
- Another huge plus is the simplicity of managing and ease of scalability.
- Its cost is competitive with similar/like products available.
System Administrator
vdiscoveryLegal Services, 51-200 employees
Cons
Darktrace
- Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
- Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
- Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Director of Information Technology
Council Rock School DistrictEducation Management, 1001-5000 employees
Palo Alto Networks WildFire
- WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits.
- More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup.
- It's quite pricey, and there's no warning choice for performance on the cloud.
Marketing Product Management
ClopsmithInformation Technology & Services, 11-50 employees
Pricing Details
Darktrace
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Palo Alto Networks WildFire
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Darktrace
No score
No answers yet
No answers on this topic
Palo Alto Networks WildFire
Palo Alto Networks WildFire 10.0
Based on 1 answer
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.

Verified User
Professional in Information Technology
Information Technology and Services Company, 10,001+ employeesUsability
Darktrace
No score
No answers yet
No answers on this topic
Palo Alto Networks WildFire
Palo Alto Networks WildFire 10.0
Based on 1 answer
Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.

Verified User
Professional in Information Technology
Information Technology and Services Company, 10,001+ employeesSupport Rating
Darktrace
Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employeesPalo Alto Networks WildFire
Palo Alto Networks WildFire 9.0
Based on 3 answers
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.

Verified User
Supervisor in Information Technology
Banking Company, 10,001+ employeesAlternatives Considered
Darktrace
The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Palo Alto Networks WildFire
We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while TippingPoint IPS is a more dedicated product. Caveat: I used TippingPoint over 5 years ago, so things may have changed.

Verified User
Engineer in Information Technology
Financial Services Company, 201-500 employeesReturn on Investment
Darktrace
- Darktrace is covering some lack of security issues.
- Darktrace helps the company to follow some compliance obligations.
- Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Senior Network Engineer
FexcoFinancial Services, 1001-5000 employees
Palo Alto Networks WildFire
- Unknown file analysis helps with identifying malware that may not have a current signature.
- Additional visibility into files transferred across networks.
Security Architect
Securicon, LLCComputer & Network Security, 11-50 employees