What users are saying about
39 Ratings
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Score 8.1 out of 100
24 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Darktrace is rated higher in 1 area: Support Rating
  • Palo Alto Networks WildFire is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Darktrace

70%
8 Ratings
7.7

Palo Alto Networks WildFire

77%
7 Ratings

Likelihood to Renew

Darktrace

N/A
0 Ratings
10.0

Palo Alto Networks WildFire

100%
1 Rating

Usability

Darktrace

N/A
0 Ratings
10.0

Palo Alto Networks WildFire

100%
1 Rating

Support Rating

9.4

Darktrace

94%
4 Ratings
9.0

Palo Alto Networks WildFire

90%
3 Ratings

Likelihood to Recommend

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Antonio Rodriguez | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Anonymous | TrustRadius Reviewer

Pros

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Anonymous | TrustRadius Reviewer

Palo Alto Networks WildFire

  • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
  • Worked very well with existing Palo Alto devices.
  • Another huge plus is the simplicity of managing and ease of scalability.
  • Its cost is competitive with similar/like products available.
Daniel J. Lewis | TrustRadius Reviewer

Cons

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Matthew Frederickson | TrustRadius Reviewer

Palo Alto Networks WildFire

  • WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits.
  • More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup.
  • It's quite pricey, and there's no warning choice for performance on the cloud.
Mst Rahima Khatun | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Palo Alto Networks WildFire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Darktrace

No score
No answers yet
No answers on this topic

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Anonymous | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 9.0
Based on 3 answers
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Antonio Rodriguez | TrustRadius Reviewer

Palo Alto Networks WildFire

We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while TippingPoint IPS is a more dedicated product. Caveat: I used TippingPoint over 5 years ago, so things may have changed.
Anonymous | TrustRadius Reviewer

Return on Investment

Darktrace

  • Darktrace is covering some lack of security issues.
  • Darktrace helps the company to follow some compliance obligations.
  • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Fabio Silva | TrustRadius Reviewer

Palo Alto Networks WildFire

  • Unknown file analysis helps with identifying malware that may not have a current signature.
  • Additional visibility into files transferred across networks.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

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