DataEQ vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
DataEQ | Score8.3 out of 10 | Enterprise companies (1,001+ employees) | BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment. | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| DataEQ | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Enterprise focused solution, with pricing based on data volumes | — | ||||||||||||||
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| DataEQ | Manhattan Active Customer Engagement | |
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| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Khoros Service Score8.5 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Brand Embassy (discontinued) Score7.9 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| DataEQ | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 8.3 | 8.0 |
| DataEQ | Manhattan Active Customer Engagement | |
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| ScreenShots | DataEQ Screenshots |




