Likelihood to Recommend For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media. Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.
Read full review Based off the price, I'd be hesitant to blindly recommend Topsy unless there is a need for the kind of big data it provides access to. If access to every single Tweet ever sent about your brand is important, then there is nothing else out there will do what Topsy does. At $12,000 per user, this is definitely not a product for the small social team, but if you manage a larger brand where reporting and brand sentiment mean a lot, then you owe it to yourself to evaluate Topsy Pro
Read full review Pros Collating various sources into one interface makes keeping track of breaking news remarkably easy. The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story. Read full review Access to every single tweet ever sent since the start of Twitter. Immediate access to results - extremely easy to generate search queries. Multiple ways to visualize data. Read full review Cons Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly. Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance. Read full review Pricing is steep and on a per-user basis. Limited amount of data sources - Twitter, links and videos. Read full review Likelihood to Renew Quite simply, there is no other option out there with the amount of data we can get from Topsy. Others (like Radian6) have a large amount of data, but it isn't as easy to find, and creating reports is too cumbersome. Report generation in Topsy takes seconds, not minutes
Read full review Support Rating Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.
Read full review The few times we have asked questions, they were answered instantly by our own account rep
Read full review Alternatives Considered Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (
TweetDeck /Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
Read full review Return on Investment Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months. Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed. Read full review Immediate access to campaign performance data in social. Our sales team regularly requests metrics from campaigns several years old, and with Topsy, we can dig in and find it. This assists in helping them in their sales pitches to new clients and renewing deals with previous clients. Read full review ScreenShots Dataminr Pulse for Corporate Security Screenshots