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TweetDeck

TweetDeck

Overview

What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

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TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably …
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What is TweetDeck?

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Buffer?

Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

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Product Demos

TweetDeck Quick Demo for Mitch

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How to get all twitter tabs at one place - Tweetdeck

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how to use Twitter and Tweetdeck plus a Secret Bonus

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TweetDeck Demo

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Tweetdeck Demo

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TweetDeck User Stream Preview Demo

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Product Details

What is TweetDeck?

TweetDeck Video

Learn how to use some of the basic features of Tweet Deck

Frequently Asked Questions

TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.

12mass and Crowdbooster (discontinued) are common alternatives for TweetDeck.

Reviewers rate Usability and Support Rating highest, with a score of 8.

The most common users of TweetDeck are from Small Businesses (1-50 employees).
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Reviews and Ratings

(123)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TweetDeck is a highly regarded tool that has been lauded by users for its diverse range of use cases. Users have found it remarkably useful for managing multiple Twitter accounts, allowing them to access different accounts with ease and ensuring that the correct content is sent out via the correct account. This is particularly valuable for businesses and individuals who need to maintain separate accounts for different purposes or clients. Additionally, TweetDeck is widely used by editorial and media opportunity staff members to schedule and monitor Twitter posts across multiple accounts. This functionality allows them to schedule posts in advance, freeing up their time to focus on other work without any delay. The ability to create and manage multiple lists within TweetDeck is another feature that users appreciate. It enables them to focus on specific topics and interests in one window, making it easy to stay updated on the latest news and conversations within those areas.

Moreover, TweetDeck serves as an indispensable tool for scheduling tweets as event reminders, such as webinars or conference calls, and other internal activities. It also proves beneficial in simplifying lead collection and developing connections with potential affiliates and brand ambassadors. Furthermore, marketing departments find great value in using TweetDeck to monitor and listen to all Twitter activity. It helps them address the business problem of social listening by monitoring brand awareness and recognizing current brand sentiments among the audience and the general public. Users have described TweetDeck as accurate and efficient when it comes to managing multiple Twitter accounts. Its real-time functionality allows for tweeting in the moment while also providing the option to schedule tweets, add images, and send direct messages to other users. The platform's ability to monitor important feeds, mentions, favorites, and direct messages for both personal and business accounts has proven valuable in fostering engagement with one's audience and staying informed.

PR departments also utilize TweetDeck extensively to track different accounts and engagements for various clients. This allows them to monitor activity effectively and identify relevant press opportunities. Similarly, organizations find value in using TweetDeck to monitor mentions on Twitter, schedule tweets, and manage all Twitter activity. It provides an efficient tool for social media management and allows for scheduling posts in advance. TweetDeck's user-friendly interface and the ability to view multiple timelines in one place have received positive feedback from users. The real-time data provided by the dashboard is highly regarded, as it allows users to track, organize, and engage with their feeds effectively. The overall experience provided by TweetDeck has been described as highly valuable for marketing teams, social media departments, and individuals seeking to keep their accounts organized in one concentrated area, saving time and allowing for posting to multiple accounts simultaneously. Users have also praised TweetDeck for its ability to manage Twitter automation across teams, providing a seamless platform to monitor and engage in Twitter conversations. This is particularly helpful for marketing teams looking to maintain a consistent and active social media presence.

With its diverse range of use cases across various industries and purposes, TweetDeck continues to be a go-to tool for managing multiple Twitter accounts, scheduling posts in advance, monitoring important feeds and mentions, engaging in conversations, tracking accounts for PR activities, monitoring brand awareness, organizing social media accounts, automating postings across teams, and enhancing overall social media management efficiency.

Users commonly recommend TweetDeck for the following reasons:

  • Managing multiple Twitter accounts: Many users suggest using TweetDeck to efficiently manage multiple Twitter accounts. It allows businesses and individuals to easily switch between different accounts, making it ideal for social media managers, celebrities, politicians, and anyone who needs to keep track of multiple profiles.

  • Scheduling and automating tweets: Users find TweetDeck's scheduling feature valuable for planning and automating their Twitter feed. This helps save time and maintain a consistent presence on the platform. Additionally, scheduling tweets can be useful for optimizing social media use and staying up to date on live tweet issues and topics.

  • Tracking engagement and impact: TweetDeck offers tools for monitoring conversations, tracking engagement with bit.ly, and analyzing the impact of tweets. This functionality is highly recommended for businesses looking to optimize their Twitter marketing efforts or individuals seeking greater visibility in their personal or professional accounts.

Overall, TweetDeck is seen as a reliable solution for managing Twitter accounts effectively, improving social media monitoring, and maximizing engagement on the platform. Its simplicity, functionality, and ability to customize the dashboard make it a popular choice among users.

Attribute Ratings

Reviews

(1-25 of 32)
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Score 8 out of 10
Vetted Review
Verified User
TweetDeck is used to keep track of multiple Twitter/X accounts at once - both our own, and others. This allows our media organisation to see, at a glance, breaking news events for coverage, emerging trends and conversations, and to pick up stories or leads for investigation. On its own, it is hard to use X to keep track of multiple accounts. That means we could miss opportunities to amplify each others' tweets, and miss out on picking up leads in a timely fashion. TweetDeck's columns enable you to keep an eye on key accounts or subjects in one field of view, meaning you can stay up to date much more easily.
  • Keeping track of your own X account alongside those of colleagues
  • It enables you to follow key X accounts in one view
  • It allows you to set up search words or phrases eg locations
  • It is easy to switch between accounts
  • Improving the ease for geographic search so that tweets nearer to you are more readily seen would enhance the search functionality. You can do a geocode search, but most users won't be aware of it
  • If you have dozens of columns, the drag and drop reordering process can be a little slow - an ability to reorganise by table would be useful
  • Automated localised trends analysis would be helpful - gathering most viewed / retweeted tweets from your feeds into one column for example to help your spot trends or major stories.
TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
Score 7 out of 10
Vetted Review
Verified User
TweetDeck is one of the commonly used application for managing Twitter Accounts. The dashboard allows you to see numerous timelines in one place. You can watch real-time data and allows you to track, organize, and engagement of your feeds in one place. TweetDeck is only used to manage Twitter Accounts and is used in our Social media department for various purposes. The UI is really good and easy to use. It also helps to reach your target audience as it provides minute details according to your demand.
  • Best platform to manage your Twitter accounts in one place. You can easily manage, organize, and watch the engagements of your account in real-time [on the] dashboard.
  • Scheduling is one of the excellent tools which helps me to create numerous post at a single time and the last work is to schedule at one go and it's automatically done.
  • You can discover the best of your demand as the analytics are helpful and allows you to get the best results which helps you to grow.
  • I used for a very long time, I didn't switch to another product.
The social media department is one of the most crucial departments and they demand real-time data for better growth for your clients. We are managing more than 1k clients data and 70 employees working are using TweetDeck. TweetDeck is a really useful tool for managing and analyzing your competitors, growth, performance of your feeds. UI is really excellent and easy to use. You can manage multiple accounts in one place. You can add columns according to your preference like Timelines, mentions, Hashtags, a list of followers, etc. It would be best if TweetDeck also allowed you to schedule polls as I was unable to do that.
Kenny Madison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I consume Twitter ravenously. It's only used by me personally to keep up with a) improv comedy developments in Austin, and b) what's going on in the film world at large. Tweetdeck allows me to create multiple lists to focus on all in one window, then create other searches and lists based on different interests.
  • Versatility - It allows me to create separate columns of users, then scroll through the list I want instead of one giant list at a time.
  • Muting - Instead of having to into the mute words portion of Twitter, I have to just go up, enter the word, and it's instantly blocked.
  • Layout - It's chronological again. Guaranteed chronological. That's all I've ever wanted - a raw feed of information from people I follow.
  • Muting in lists - I have several lists, but I am only allowed to mute in a home feed. I would like to mute things not just in home, but in lists as well.
  • I have no other complaints. I really love Tweetdeck.
If you need raw feeds of every user, every mention, and every single thing coming to you, then Tweetdeck is perfect. I can imagine it working particularly well for big accounts where there is a tremendous amount of influx traffic. This allows you to conveniently respond to each mention in an easy timeline.
Andy Fuller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TweetDeck in our unit to push content through multiple accounts. Personally, I use it for both my personal and business accounts. That includes 3 business, 2 personal accounts. I use TweetDeck to tweet in real-time, thread tweets, schedule tweets, add images, and send direct messages to other users.
  • TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
  • TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
  • TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.
  • At one time, TweetDeck allowed us to add gifs. For some reason, they took that away. I wish it would return.
  • This is a Twitter problem in general: we need an edit option.
  • More customization options for look and feel of the platform, perhaps?
TweetDeck is ideal for anyone who manages more than one professional or personal account. Its capacity to show you all the relevant information on your accounts on one screen increases efficiency and is quite convenient. But even for personal/single account use, TweetDeck offers a different desktop view that I prefer to the normal interface. TweetDeck is probably not for Twitter users who rarely engage on the platform.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our marketing team used TweetDeck to monitor our social media presence and prepare future content. We had a custom dashboard that included one feed tracking our mentions, as well as multiple saved feeds tracking the use of related hashtags. This lets us not only keep an eye on whom in our customer/prospect community was discussing us directly but also who was subtweeting but including adjacent terminology.
  • Loved the ability to customize our dashboard!
  • By rolling all our monitoring needs into one UI I was able to complete my social media tasks in less than 15min.
  • Honestly, for the tasks I was responsible for executing on Social TweetDeck actually did everything I needed, and with tremendous ease and efficiency of clicks. Great product!
Certainly not worth using if you don't have much social buzz to monitor. Our prospect audience (University Librarians) was heavily online and Twitter was (and remains) a primary forum for that community to process new developments and trends. As such, it kept us current and able to speak to our audience directly to not only stay up to date with our mentions and DM's but also see what people were talking about using related hashtags. It was also useful to us as a platform to compose and schedule tweets, but my sense is that it is not the only solution offering this functionality.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Digital team uses TweetDeck to keep an eye on the latest news, follow trends for content ideas, and publish and schedule tweets to promote our content and to drive traffic to the website.

As a media outlet with multiple Twitter accounts for different parts of the company, being able to access them all via one platform is remarkably useful. TweetDeck lets you flip between different accounts at the press of a button, ensuring the correct content is sent out via the correct account.
  • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
  • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
  • Keyboard shortcuts can occasionally be frustrating, as one press of the wrong button can start a direct message. While using an account with millions of followers, this can lead to incorrectly sent messages.
  • Occasional log-in problems occur, though these are typically solved by logging back in through Twitter.com.
TweetDeck is very useful in an industry that requires the gathering of news and sharing of one's own content. We use it on a daily basis to keep track of breaking stories and key trends to inform what content we produce.

After this content is produced and published, we then push it on social using TweetDeck. While many things are posted immediately, we also schedule a lot of content throughout the day to ensure 24-hour coverage. The platform is remarkably suited to this job, more so than the native web client.
Travis Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TweetDeck is a great tool to monitor all Twitter activity and to be able to schedule posts in advance. This is the most useful tool when it comes to scheduling those posts as there aren't limits like some other free software (such as Hootsuite), so we can schedule everything we need. It has been a huge timesaver for our team.
  • Scheduling Tweets
  • Monitoring Activity
  • Managing Engagement
  • Can't manage multiple accounts without logging in and out (unless you give them permanent access)
Anyone who schedules posts would be wise to use this software. If you monitor activity or spend any significant amount of time in Twitter, this tool would be very, very useful for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Originally it was used across teams but now is used by a single person (myself). It's an easy way to schedule and monitor tweets. The interface is easy to use. The only difficulty was when we transitioned from the team system to a single person handling Twitter. We didn't realize that old members (who had left the organization) still had access to our Twitter through TweetDeck, and when we did we had some difficulty in removing them.
  • Scheduling tweets in a timely manner.
  • Posting scheduled tweets even if your device is offline (I have used TweetDeck to schedule tweets while I was on holiday and unplugged).
  • It is easier to post media content on TweetDeck than the actual Twitter platform.
  • Tweetdeck currently cannot schedule and post tweets with video content - this should be looked into.
Tweetdeck is suited for both individual and team use. It's good for monitoring upcoming tweets - you can perform a live content board of tweets. It is especially good to use when team members go on holiday and you want to ensure that content goes out. The main issue with TweetDeck is its ability to schedule and post video content.
Debbie Gillum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our marketing department uses TweetDeck currently to monitor and listen to all of our Twitter activity. It addresses the business problem of social listening, monitoring brand awareness, and recognizing current brand sentiments among our audience and the general public. We can also respond to Twitter messages and mentions through TweetDeck.
  • Fantastic listening: it can pick up mentions even when the user doesn't use a hashtag or directly mention the brand.
  • Great dashboards: you can easily customize what you want to see.
  • Up to date: it's constantly refreshing.
  • I wish you could measure multiple Twitter accounts in one TweetDeck account. Right now you need to log out to view each Twitter account.
  • What if you could view the TweetDeck dashboards vertically instead of horizontally?
  • What if you could pick up mentions when people have used synonyms or misspellings of your brand or your brand keyword?
It's a must-have tool for any brand using Twitter. Not only is it free, but it also has amazing listening tools that will really help you join conversations and better understand your audience on Twitter. You can find out what people are saying about your brand, even if they don't use your hashtag or mention you directly. I think Tweetdeck is suited for marketing professionals using Twitter.
Emily McCollin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TweetDeck allows me to manage multiple Twitter accounts in an accurate and efficient manner. This tool will eventually be used by multiple members of our team.
  • Tracks notifications so I can easily respond in a timely manner.
  • Allows me to view all accounts at once, and change out other columns at will.
  • When I "like" a comment, it can be difficult to manage which account I am interacting from.
  • Because I use multiple accounts, it is challenging to follow other accounts for useful information all on one screen.
Social media managers who want to be efficient with their time and information will enjoy using TweetDeck. I believe it is most useful for someone managing multiple accounts with a backup analytics tool.
Jessica Meadows Rich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use TweetDeck to monitor the mentions of my organization on Twitter, as well as to schedule the Tweets from my own work-related personal account.
  • It allows me to easily monitor all Twitter @mentions, messages, and other notifications on behalf of my organization and take action as needed
  • It allows me to easily schedule Tweets
  • It allows me to easily manage multiple Twitter accounts
  • I can easily customize my deck, setting up different streams based a variety of different settings.
  • They tend to update pretty regularly and I feel like I have to relearn the dashboard all over again and have to find the features and tools I'm used to using.
  • I don't necessarily feel the dashboard is very intuitive to use; it relies heavily on icons and you have to explore and poke around a bit to find what you are looking for.
  • Changing the layout of the columns and settings can be cumbersome.
For a small team looking for a cheap (or free) option, I think it's fairly robust in the features it offers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TweetDeck to post multiple updates for individual clients at the same time, helping productivity and efficiency with daily content updates. TweetDeck is useful for achieving this by having it all in one place, right there, alongside scheduled tweet opportunities. This is enormously helpful for time management and productivity.
  • Productivity with having multiple accounts right there
  • Efficiency with posts
  • Multiple view panels
  • Scheduled posts don't always show
  • Too many view points stay open
  • Hard to implement new accounts
Very useful for when you have multiple accounts that you are managing and posting daily twitter content on. This is helpful for achieving content management goals and other social media platform goals and measurement.
Austin Vashaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Although it is capable of much more, we primarily use TweetDeck to schedule Tweets as event reminders for webinars, conference calls, etc., on an internal (private) Twitter channel.
  • Scheduling tweets for free = awesome.
  • Scheduled tweets are web-based, an improvement over older desktop version.
  • TweetDeck has many more great features but since we use it for internal communications and not marketing, we don't use them.
  • An annoyance (bug?) with editing scheduled tweets - when clicking on the calendar, it reverts to the current or last used calendar date rather than the more sensible originally scheduled date.
  • I wish there was a tool to schedule the same tweet more than once, or similarly duplicate and edit tweets (both things I do a lot manually).
Since Tweetdeck is free there's little downside to trying it.
Lindsey Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TweetDeck for creating and scheduling all FMLS tweets. Because we have two accounts, one for real estate news and one for urgent updates to our members, it's important that we can update both channels individually or simultaneously. TweetDeck allows us the freedom to monitor our streams, mentions, favorites, and direct messages for both accounts without having to switch back and forth.
  • Brand monitoring: Allows you to maintain brand integrity by interacting with those mentioning your brand.
  • Simultaneous logins: Allows you to connect multiple accounts in order to manage from one place.
  • Quick reply: Immediately alerts you to replies, favorites, follows, and direct messages for seamless clientele interaction.
  • Popular Hasthag Searching: I feel that TweetDeck would benefit from a section that gives you tips on relevant, trending hashtags.
If you have no need to schedule tweets or have only one account, TweetDeck might not be for you. But overall, TweetDeck is a social media manager's best friend when working quickly and efficiently.
Shannon Bales | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
TweetDeck is used by editorial and media opportunity staff members at my organization to schedule and monitor Twitter posts across two accounts. Scheduling using TweetDeck allows employees to take care of Twitter posts over a week in advance and move on to other work without delay.
  • TweetDeck allows users to monitor several aspects of a Twitter account—such as notifications, messages, activity and scheduled tweets–in real time in one window. This feature allows users to optimize efficiency by cutting down the amount of time needed to monitor social media.
  • TweetDeck allows users to schedule posts in advance and return to make edits at a later date if necessary. This feature's flexibility is perfect in a rapidly changing work environment.
  • TweetDeck's collapsable and customizable left sidebar menu gives users who may be operating several windows at once easy access to all of the options that are available when using a full size window. This feature is provided in addition to the navigation provided in the main window's columns.
  • TweetDeck's minimal design doesn't detract from the content. Users can focus on their Twitter account, not bright colors and cluttered displays on the site.
  • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
  • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
  • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
TweetDeck is great for monitoring and scheduling Twitter posts and has more simple functionality for beginner users than comparable social media software like Hootsuite. TweetDeck is easy to use and gives employees with a wealth of responsibilities a way to manage social media accounts proactively.
September 17, 2015

Easy, useful & complete

Brisa Torres | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
TweetDeck Is used in all our account and campaigns for social media management.
  • Manage different accounts in one place.
  • You can easily schedule tweets.
  • Platform is easy to understand and use.
  • Will be amazing to get statistics and reports
  • Could be great to edit scheduled tweets with images.
  • Specifying the ideal size for uploading images
Is it supported on all devices? This is mainly a question, to get a final decision. Unfortunately TweetDeck can't be used effectively on mobile.
April 08, 2015

View from the deck...

Laura Ulrick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use TweetDeck to manage multiple accounts, and to follow particular hashtags. One of the problems it addresses is that at times we need to have multiple users logged in, and interacting from different accounts. Tweetdeck allows me to run the app on different computers while making it easy for our employees to access the accounts, without having to log in/log out. It's a simple app, very easy to set up and use which benefits those that are not as tech savvy as others.
  • Simple to use
  • Multiple accounts can be accessed at a time
  • It can get a little "busy", perhaps simplify the design.
  • Make the columns resizable by user, rather than have them all the same width.
If they are just wanting to manage Twitter accounts, it's a near perfect app. If they want to also watch other channels - I'd advise them towards another product.
Evan W Hanson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use TweetDeck to share compelling content and enhance our presence on Twitter. It is great for monitoring content containing specific search terms and keywords related to our brand. TweetDeck also simplifies collecting leads and developing connections with potential affiliates and brand ambassadors.
  • TweetDeck is great for enhancing your social reach, it connects our brand to people who share similar interests using targeted search terms and keywords.
  • TweetDeck is a great way to interact with customers, potential affiliates and to raise the brand awareness.
  • It would be great if TweetDeck would allow for private conversations without a limit to the number of characters. From a customer service aspect, this would be very helpful.
  • I would like TweetDeck/Twitter to stream Vimeo videos live in tweets as YouTube video do.
  • I would like to see extended customization of the look and feel of tweetDeck but the functionality is good.
TweetDeck allows for an in-depth look at the conversations that are taking place throughout the Twittersphere. It is a great tool to use to initiate conversations with potential customers and affiliates, while identifying new brand ambassadors. TweetDeck allows you to take Twitter to the next level by customizing your columns by the keywords that are most relevant to your brand search terms.
W. Aaron French | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Specifically, I use TweetDeck to monitor Twitter feeds that are important to the work of our Internal Communications team. These include keyword searches that mention our public podcast, news coming from our different regions, and our own internal communications Twitter account. TweetDeck also allows me to seamlessly marry my own personal account to those important to our team, allowing for greater amplification of messages through easy retweets and replies.
  • Ease of use. It's truly plug and play. Anyone with any kind of tech savvy will be able to pick it up and get going almost immediately.
  • Array of features. I can search by Twitter handle, keyword searches, mentions, replies, direct messages. Pretty much any feature that Twitter allows - and then some - is available in TweetDeck.
  • Familiarity. It looks like a Twitter feed. There's no need to get used to another platform.
  • The free version is pretty bare bones, but we don't need much. It's my understanding that the paid version includes the ability to schedule tweets.
  • No analytics with the free version. There are other Twitter schedulers and aggregators out there that offer pretty basic analytics; TweetDeck isn't one of them.
  • No alerts. I keep TweetDeck open on my iMac for the entire day, but the window isn't always active. I'd love to see functionality where I'd get a pop-up or a audible alert whenever something relevant filters through my settings.
TweetDeck is perfect for my small team and for my individualized work. I'm unaware of how this would scale for a larger organization, so it would be important to understand all the additional features available. The user would have to clearly understand the intersections of data for which s/he is looking (i.e. do we want to see data when X is mentioned along with hashtag Y or do we just want to see data for when hashtag Y is used). Depending on how deeply you mine data for social media, TweetDeck may not be the appropriate solution.
Score 6 out of 10
Vetted Review
Verified User
Before switching to HubSpot's Social Inbox, our marketing team was the only department to use TweetDeck. The product proved helpful in addressing the need to keep up a healthy presence on social media. With an ever-growing content calendar, the need to automate some of our postings became necessary. Moreover, the simple interface allowed us to monitor replies, hashtag streams, and other dialog amongst our peers, making us more efficient in our response. Since we believe in responding in real-time, TweetDeck was a great tool to help us do just that.
  • Automating and scheduling tweets
  • Monitoring what your industry peers, thought leaders, and supporters are saying
  • Giving you the ability to respond in real time
  • Hashtag/keyword monitoring
  • The user interface can be a bit busy. Having columns is nice but can also be a bit chaotic at times.
  • No analytics. I am a fan of measuring the impact of tweets/posts. How many click throughs did I get? It would be nice if this were tracked in TweetDeck.
  • Go beyond Twitter and Facebook. What about LinkedIn, Google+, and Wordpress integrations? These are things that HootSuite and Social Inbox have but TweetDeck does not.
If you're looking for an easy way to schedule tweets, monitor what people are saying on Twitter, if they are replying to your Tweets, and checking your inbox, TweetDeck is a great beginner's product. It costs virtually nothing, is easy to set up and monitor, and works across multiple platforms (Windows Desktop, Mac, iOS, and Android).
Score 7 out of 10
Vetted Review
Verified User
I use TweetDeck to monitor our own Twitter accounts as well as to track Twitter lists and newsfeed. I use it personally but it is not used across the organisaiton.
  • Convenient column view allows you to separate mentions, messages, feeds and lists in one screen
  • Allows you to add multiple accounts which you can publish to, retweet and favourtie content
  • Easy to set up and get going
  • Can't open Twitter accounts profiles in a new tab/window easily
  • No link shortener
  • No statistics
TweetDeck is great if you want a single view of many accounts or sections of one account. You can scroll across the page easily to reveal extra columns and quickly retweet or favourite posts by others. I don't personally use this to post or schedule Tweets, but I can see it would be a useful free tool to do this also.
September 15, 2014

Better than the other tools

Lawrence Hecht | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
TweetDeck is only used by individuals. The organization doesn't pay for its use. Several of us use it to monitor social media for things to read.
  • TweetDeck was better than the other products I tried.
  • I like that you can filter based on what type of content is in a tweet and based on different lists.
  • I wish it loaded more tweets and content. For some reason its results stop after a certain number of days.
  • Because of its limitations, it is not the best tool to do research for content over an extended period of time.
TweetDeck is good for tracking social media on a day-to-day basis.
Nicole Portman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used mostly by me, as I am solely in charge of all marketing and social media communication. However, some of our sales reps do utilize TweetDeck when sending out their own tweets. I use TweetDeck in conjunction with Pardot.
  • Organization. It's easy to see your feed and manage it directly within TweetDeck. It does this better than any of the Twitter applications I have used before.
  • Customization. It's very user-specific in that you can customize the look & feel of your feed better than any other application out there. I like that you can set alerts for different things, search for specific content and sort by users or mentions of users.
  • Visibility. Along with organization, it allows you to get a better idea of what is happening within your feed whereas when you follow a large group of people, things tend to get lost in other applications.
  • I've had some people at the office try it for the first time and get intimidated by the amount of content it provides. I think training on it or a "how-to" could provide some insight that is currently missing for some.
  • Additional metric & tracking information. It would be nice to view metrics like total clicks or views within TweetDeck. Right now, I'm using our marketing automation system to send tweets and TweetDeck to monitor our feed. I would like to do it all within TweetDeck if possible.
I definitely recommend it for people or businesses that manage a large social media following. It makes it easier to manage your feed and to monitor information. However, there are some metrics information that I seem to only be able to get through our marketing automation system.. Like keeping a repository of our redirect links, number of clicks on a certain link, etc. It would be nice if TD had more of that available.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TweetDeck is being used to monitor all twitter activity/mentions of not only our company but our partner organizations, sponsors and collaborative artists.
  • Allows monitoring of all tweets by name, handle or simply desired phrases
  • Ability to schedule tweets in advance
  • Provides easily accessible analysis for social media monitoring.
  • Texts next to button icons to understand function of icons. Some icons are confusing in their role when used to them from other devices or applications.
It's the perfect app for monitoring mentions.
Brooke Browne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're a small business, so I'm the only one actively using Tweetdeck. My coordinator has it as well, but he is not using social media on a daily basis. It stays permanently open at all times on my 2nd monitor. Our business has 4 brands that I monitor and manage, plus my personal one. I'm able to keep up with opportunities where we might be able to be a part of a conversation, or learn new information. Personally, it's my best source for industry information. I find most articles and such by reading the stream.
  • The photo thumbnails are large and available immediately.
  • You can schedule posts, customize your columns and send a tweet to an email or share it easily. And you don't have to pay for it!
  • It is hardly ever affected by downtime - the stream keeps moving even when I have a sluggish internet connection.
  • They took away the ability to post to Facebook.
  • You can't manage or connect accounts so that you can approve or submit posts to a shared business account prior to posting.
This is best for small businesses where only one person is managing accounts. It's ideal if you use it in conjunction with other social management solutions, because it's only going to be useful for Twitter, and doesn't provide more advanced scheduling or analytics, such as Buffer. If you're still testing the waters or building up your social marketing, it's a better place to start. Less of a learning curve than Hootsuite, and you can start with the basics.
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