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We use TweetDeck in our unit to push content through multiple accounts. Personally, I use it for both my personal and business accounts. That includes 3 business, 2 personal accounts. I use TweetDeck to tweet in real-time, thread tweets, schedule tweets, add images, and send direct messages to other users.
- TweetDeck provides a detailed snapshot of your timeline and mentions in one view.
- TweetDeck allows for scheduling across multiple accounts, and shows when each tweet is ready for publish.
- TweetDeck allows you to customize the information you see for each account. If you don't want to see mentions but do want to see DMs for a certain account, you can do that.
- At one time, TweetDeck allowed us to add gifs. For some reason, they took that away. I wish it would return.
- This is a Twitter problem in general: we need an edit option.
- More customization options for look and feel of the platform, perhaps?
December 16, 2019
The Digital team uses TweetDeck to keep an eye on the latest news, follow trends for content ideas, and publish and schedule tweets to promote our content and to drive traffic to the website.
As a media outlet with multiple Twitter accounts for different parts of the company, being able to access them all via one platform is remarkably useful. TweetDeck lets you flip between different accounts at the press of a button, ensuring the correct content is sent out via the correct account.
As a media outlet with multiple Twitter accounts for different parts of the company, being able to access them all via one platform is remarkably useful. TweetDeck lets you flip between different accounts at the press of a button, ensuring the correct content is sent out via the correct account.
- TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
- Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
- Keyboard shortcuts can occasionally be frustrating, as one press of the wrong button can start a direct message. While using an account with millions of followers, this can lead to incorrectly sent messages.
- Occasional log-in problems occur, though these are typically solved by logging back in through Twitter.com.
I consume Twitter ravenously. It's only used by me personally to keep up with a) improv comedy developments in Austin, and b) what's going on in the film world at large. Tweetdeck allows me to create multiple lists to focus on all in one window, then create other searches and lists based on different interests.
- Versatility - It allows me to create separate columns of users, then scroll through the list I want instead of one giant list at a time.
- Muting - Instead of having to into the mute words portion of Twitter, I have to just go up, enter the word, and it's instantly blocked.
- Layout - It's chronological again. Guaranteed chronological. That's all I've ever wanted - a raw feed of information from people I follow.
- Muting in lists - I have several lists, but I am only allowed to mute in a home feed. I would like to mute things not just in home, but in lists as well.
- I have no other complaints. I really love Tweetdeck.
October 04, 2019
TweetDeck is a great tool to monitor all Twitter activity and to be able to schedule posts in advance. This is the most useful tool when it comes to scheduling those posts as there aren't limits like some other free software (such as Hootsuite), so we can schedule everything we need. It has been a huge timesaver for our team.
- Scheduling Tweets
- Monitoring Activity
- Managing Engagement
- Can't manage multiple accounts without logging in and out (unless you give them permanent access)
December 17, 2019

Our marketing team used TweetDeck to monitor our social media presence and prepare future content. We had a custom dashboard that included one feed tracking our mentions, as well as multiple saved feeds tracking the use of related hashtags. This lets us not only keep an eye on whom in our customer/prospect community was discussing us directly but also who was subtweeting but including adjacent terminology.
- Loved the ability to customize our dashboard!
- By rolling all our monitoring needs into one UI I was able to complete my social media tasks in less than 15min.
- Honestly, for the tasks I was responsible for executing on Social TweetDeck actually did everything I needed, and with tremendous ease and efficiency of clicks. Great product!
June 05, 2019
Our marketing department uses TweetDeck currently to monitor and listen to all of our Twitter activity. It addresses the business problem of social listening, monitoring brand awareness, and recognizing current brand sentiments among our audience and the general public. We can also respond to Twitter messages and mentions through TweetDeck.
- Fantastic listening: it can pick up mentions even when the user doesn't use a hashtag or directly mention the brand.
- Great dashboards: you can easily customize what you want to see.
- Up to date: it's constantly refreshing.
- I wish you could measure multiple Twitter accounts in one TweetDeck account. Right now you need to log out to view each Twitter account.
- What if you could view the TweetDeck dashboards vertically instead of horizontally?
- What if you could pick up mentions when people have used synonyms or misspellings of your brand or your brand keyword?
July 20, 2019

Originally it was used across teams but now is used by a single person (myself). It's an easy way to schedule and monitor tweets. The interface is easy to use. The only difficulty was when we transitioned from the team system to a single person handling Twitter. We didn't realize that old members (who had left the organization) still had access to our Twitter through TweetDeck, and when we did we had some difficulty in removing them.
- Scheduling tweets in a timely manner.
- Posting scheduled tweets even if your device is offline (I have used TweetDeck to schedule tweets while I was on holiday and unplugged).
- It is easier to post media content on TweetDeck than the actual Twitter platform.
- Tweetdeck currently cannot schedule and post tweets with video content - this should be looked into.
November 15, 2018
We use it to schedule our tweets, follow hashtags and trends, and see how people are posting about our museum's exhibitions. It allows us to track more on one page than the regular Twitter platform itself. We like it as it comes from Twitter itself, so the interface feels connected to posting on Twitter regularly. We can schedule posts and easily comment/retweet/etc. from what other people are posting. It saves us a lot of time and keeps with boundary spanning.
- schedule posts: you can write them like a regular post but schedule them out the way you would on a Hootsuite (etc)
- follow specific hashtags: You can set it up for pretty much anything you want to follow and it makes its own column
- follow trends: same as with following hashtags, you can curate your columns to follow whats being posted on Twitter
- You can't schedule video posts. That still has to be done in real time.
- You can't edit a post once it's been scheduled. You have to delete and repost it.
- You can't schedule a post multiple times (the way you can with Sprout Social). It doesn't have a lot of variability the way other scheduling platforms have.
January 08, 2019
TweetDeck allows me to manage multiple Twitter accounts in an accurate and efficient manner. This tool will eventually be used by multiple members of our team.
- Tracks notifications so I can easily respond in a timely manner.
- Allows me to view all accounts at once, and change out other columns at will.
- When I "like" a comment, it can be difficult to manage which account I am interacting from.
- Because I use multiple accounts, it is challenging to follow other accounts for useful information all on one screen.
November 17, 2018
I personally use TweetDeck to monitor the mentions of my organization on Twitter, as well as to schedule the Tweets from my own work-related personal account.
- It allows me to easily monitor all Twitter @mentions, messages, and other notifications on behalf of my organization and take action as needed
- It allows me to easily schedule Tweets
- It allows me to easily manage multiple Twitter accounts
- I can easily customize my deck, setting up different streams based a variety of different settings.
- They tend to update pretty regularly and I feel like I have to relearn the dashboard all over again and have to find the features and tools I'm used to using.
- I don't necessarily feel the dashboard is very intuitive to use; it relies heavily on icons and you have to explore and poke around a bit to find what you are looking for.
- Changing the layout of the columns and settings can be cumbersome.
March 13, 2017
Although it is capable of much more, we primarily use TweetDeck to schedule Tweets as event reminders for webinars, conference calls, etc., on an internal (private) Twitter channel.
- Scheduling tweets for free = awesome.
- Scheduled tweets are web-based, an improvement over older desktop version.
- TweetDeck has many more great features but since we use it for internal communications and not marketing, we don't use them.
- An annoyance (bug?) with editing scheduled tweets - when clicking on the calendar, it reverts to the current or last used calendar date rather than the more sensible originally scheduled date.
- I wish there was a tool to schedule the same tweet more than once, or similarly duplicate and edit tweets (both things I do a lot manually).
November 03, 2015
TweetDeck is used by editorial and media opportunity staff members at my organization to schedule and monitor Twitter posts across two accounts. Scheduling using TweetDeck allows employees to take care of Twitter posts over a week in advance and move on to other work without delay.
- TweetDeck allows users to monitor several aspects of a Twitter account—such as notifications, messages, activity and scheduled tweets–in real time in one window. This feature allows users to optimize efficiency by cutting down the amount of time needed to monitor social media.
- TweetDeck allows users to schedule posts in advance and return to make edits at a later date if necessary. This feature's flexibility is perfect in a rapidly changing work environment.
- TweetDeck's collapsable and customizable left sidebar menu gives users who may be operating several windows at once easy access to all of the options that are available when using a full size window. This feature is provided in addition to the navigation provided in the main window's columns.
- TweetDeck's minimal design doesn't detract from the content. Users can focus on their Twitter account, not bright colors and cluttered displays on the site.
- TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
- TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
- TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
November 20, 2015
We use TweetDeck for creating and scheduling all FMLS tweets. Because we have two accounts, one for real estate news and one for urgent updates to our members, it's important that we can update both channels individually or simultaneously. TweetDeck allows us the freedom to monitor our streams, mentions, favorites, and direct messages for both accounts without having to switch back and forth.
- Brand monitoring: Allows you to maintain brand integrity by interacting with those mentioning your brand.
- Simultaneous logins: Allows you to connect multiple accounts in order to manage from one place.
- Quick reply: Immediately alerts you to replies, favorites, follows, and direct messages for seamless clientele interaction.
- Popular Hasthag Searching: I feel that TweetDeck would benefit from a section that gives you tips on relevant, trending hashtags.
August 01, 2018

We use TweetDeck to post multiple updates for individual clients at the same time, helping productivity and efficiency with daily content updates. TweetDeck is useful for achieving this by having it all in one place, right there, alongside scheduled tweet opportunities. This is enormously helpful for time management and productivity.
- Productivity with having multiple accounts right there
- Efficiency with posts
- Multiple view panels
- Scheduled posts don't always show
- Too many view points stay open
- Hard to implement new accounts
TweetDeck Is used in all our account and campaigns for social media management.
- Manage different accounts in one place.
- You can easily schedule tweets.
- Platform is easy to understand and use.
- Will be amazing to get statistics and reports
- Could be great to edit scheduled tweets with images.
- Specifying the ideal size for uploading images
We currently use TweetDeck to manage multiple accounts, and to follow particular hashtags.
One of the problems it addresses is that at times we need to have multiple users logged in, and interacting from different accounts. Tweetdeck allows me to run the app on different computers while making it easy for our employees to access the accounts, without having to log in/log out. It's a simple app, very easy to set up and use which benefits those that are not as tech savvy as others.
One of the problems it addresses is that at times we need to have multiple users logged in, and interacting from different accounts. Tweetdeck allows me to run the app on different computers while making it easy for our employees to access the accounts, without having to log in/log out. It's a simple app, very easy to set up and use which benefits those that are not as tech savvy as others.
- Simple to use
- Multiple accounts can be accessed at a time
- It can get a little "busy", perhaps simplify the design.
- Make the columns resizable by user, rather than have them all the same width.
November 18, 2014
I use TweetDeck to share compelling content and enhance our presence on Twitter. It is great for monitoring content containing specific search terms and keywords related to our brand. TweetDeck also simplifies collecting leads and developing connections with potential affiliates and brand ambassadors.
- TweetDeck is great for enhancing your social reach, it connects our brand to people who share similar interests using targeted search terms and keywords.
- TweetDeck is a great way to interact with customers, potential affiliates and to raise the brand awareness.
- It would be great if TweetDeck would allow for private conversations without a limit to the number of characters. From a customer service aspect, this would be very helpful.
- I would like TweetDeck/Twitter to stream Vimeo videos live in tweets as YouTube video do.
- I would like to see extended customization of the look and feel of tweetDeck but the functionality is good.
October 21, 2014
Specifically, I use TweetDeck to monitor Twitter feeds that are important to the work of our Internal Communications team. These include keyword searches that mention our public podcast, news coming from our different regions, and our own internal communications Twitter account. TweetDeck also allows me to seamlessly marry my own personal account to those important to our team, allowing for greater amplification of messages through easy retweets and replies.
- Ease of use. It's truly plug and play. Anyone with any kind of tech savvy will be able to pick it up and get going almost immediately.
- Array of features. I can search by Twitter handle, keyword searches, mentions, replies, direct messages. Pretty much any feature that Twitter allows - and then some - is available in TweetDeck.
- Familiarity. It looks like a Twitter feed. There's no need to get used to another platform.
- The free version is pretty bare bones, but we don't need much. It's my understanding that the paid version includes the ability to schedule tweets.
- No analytics with the free version. There are other Twitter schedulers and aggregators out there that offer pretty basic analytics; TweetDeck isn't one of them.
- No alerts. I keep TweetDeck open on my iMac for the entire day, but the window isn't always active. I'd love to see functionality where I'd get a pop-up or a audible alert whenever something relevant filters through my settings.
August 09, 2014
It is being used mostly by me, as I am solely in charge of all marketing and social media communication. However, some of our sales reps do utilize TweetDeck when sending out their own tweets. I use TweetDeck in conjunction with Pardot.
- Organization. It's easy to see your feed and manage it directly within TweetDeck. It does this better than any of the Twitter applications I have used before.
- Customization. It's very user-specific in that you can customize the look & feel of your feed better than any other application out there. I like that you can set alerts for different things, search for specific content and sort by users or mentions of users.
- Visibility. Along with organization, it allows you to get a better idea of what is happening within your feed whereas when you follow a large group of people, things tend to get lost in other applications.
- I've had some people at the office try it for the first time and get intimidated by the amount of content it provides. I think training on it or a "how-to" could provide some insight that is currently missing for some.
- Additional metric & tracking information. It would be nice to view metrics like total clicks or views within TweetDeck. Right now, I'm using our marketing automation system to send tweets and TweetDeck to monitor our feed. I would like to do it all within TweetDeck if possible.
August 08, 2014
We're a small business, so I'm the only one actively using Tweetdeck. My coordinator has it as well, but he is not using social media on a daily basis. It stays permanently open at all times on my 2nd monitor. Our business has 4 brands that I monitor and manage, plus my personal one. I'm able to keep up with opportunities where we might be able to be a part of a conversation, or learn new information. Personally, it's my best source for industry information. I find most articles and such by reading the stream.
- The photo thumbnails are large and available immediately.
- You can schedule posts, customize your columns and send a tweet to an email or share it easily. And you don't have to pay for it!
- It is hardly ever affected by downtime - the stream keeps moving even when I have a sluggish internet connection.
- They took away the ability to post to Facebook.
- You can't manage or connect accounts so that you can approve or submit posts to a shared business account prior to posting.
August 06, 2014
The TweetDeck platform was used at a previous job of mine and now I use it personally. It was used by the PR department to track different accounts and engagements for our various clients. It helped to monitor activity on their accounts and opportunities for press.
- TweetDeck is great for organizing useful insights from Twitter that can help with branding, social media engagement, press opportunities, etc. With the different column features there are endless ways to customize your TweetDeck experience to best fit your brand or your clients.
- TweetDeck is great at very specific types of engagements. For example, I love the feature that allows you to monitor a search term. Rather than the actual account, which people may not know to tag, it monitors mentions of the name in any form which allows you to capitalize on a larger audience.
- I think TweetDeck has room for improvement with its interface. With the amount of columns I want to create it can sometimes we cumbersome to scroll through them all. I would like a more visually intuitive way of looking at a large number of columns.
- TweetDeck could also improve by integrating into more browsers, like the option for the Google Chrome extension.
September 15, 2014
TweetDeck is only used by individuals. The organization doesn't pay for its use. Several of us use it to monitor social media for things to read.
- TweetDeck was better than the other products I tried.
- I like that you can filter based on what type of content is in a tweet and based on different lists.
- I wish it loaded more tweets and content. For some reason its results stop after a certain number of days.
- Because of its limitations, it is not the best tool to do research for content over an extended period of time.
August 08, 2014
I currently use TweetDeck to monitor important twitter accounts, users and topics for my organization and our clients. I am the only individual using TweetDeck within this capacity. TweetDeck provides instantaneous updates and pop-ups alerting me to important Twitter updates.
- Has pop-up notifications for Twitter
- Provides ability to monitor searches
- Provides ability to monitor mentions of accounts
- Provides ability to monitor Twitter lists
- TweetDeck is limited to Twitter use only, making it less robust than other social media monitoring applications
August 08, 2014
I used TweetDeck at Capture Technologies in the past. It helped to keep our social media accounts organized in one concentrated area. It also saved time, as I could post to all in one area.
- Saves time
- A great organizational tool
- Easy to use
- More social media account availability
- Sometimes posting to Facebook doesn't work
August 05, 2014
Currently I use TweetDeck to manage Twitter automation across our teams. I am able quickly see my team's activity. It's also great for looking at the streams of conversations happening across multiple brands. I would recommend it to anyone looking for a seamless platform that lets you monitor and engage in Twitter conversations.
- Easy to understand
- Very clean design
- Easy for team collaboration
- It is lacking some tools that HootSuite has
- Better customer engagement with TweetDeck university etc
TweetDeck Scorecard Summary
What is TweetDeck?
TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.
Categories: Social Media Publishing
TweetDeck Competitors
TweetDeck Pricing
- Does not have featureFree Trial Available?No
- Has featureFree or Freemium Version Available?Yes
- Entry-level set up fee?No