TrustRadius
TweetDeck is a social media dashboard application for management of Twitter accounts. It is now owned by Twitter.https://media.trustradius.com/product-logos/G2/UN/ZVHHUBNM366T.pngTwitterThe best free Twitter listening tool out there2019-06-06T02:42:13.590ZOur marketing department uses TweetDeck currently to monitor and listen to all of our Twitter activity. It addresses the business problem of social listening, monitoring brand awareness, and recognizing current brand sentiments among our audience and the general public. We can also respond to Twitter messages and mentions through TweetDeck.,Fantastic listening: it can pick up mentions even when the user doesn't use a hashtag or directly mention the brand.
Great dashboards: you can easily customize what you want to see.
Up to date: it's constantly refreshing.,I wish you could measure multiple Twitter accounts in one TweetDeck account. Right now you need to log out to view each Twitter account.
What if you could view the TweetDeck dashboards vertically instead of horizontally?
What if you could pick up mentions when people have used synonyms or misspellings of your brand or your brand keyword?,9,Provides a better understanding of our audience.
Gives us better social listening.
Has increased our Twitter engagement.,Twitter Ads, Buffer and Agorapulse,Asana, Vimeo Pro, AnimotoDebbie GillumThe Twitter software you need to be using!2019-05-24T23:02:35.461ZTweetDeck is a great tool to monitor all Twitter activity and to be able to schedule posts in advance. This is the most useful tool when it comes to scheduling those posts as there aren't limits like some other free software (such as Hootsuite), so we can schedule everything we need. It has been a huge timesaver for our team.,Scheduling Tweets
Monitoring Activity
Managing Engagement,Can't manage multiple accounts without logging in and out (unless you give them permanent access),10,It gives us the ability to easily manage accounts and engagement, and the time savings are huge.,Hootsuite,Google Data Studio, Google Tag Manager, Google Analytics, Zoom, Google DriveTravis BrownSimple yet reliable - TweetDeck gets the job done!2019-07-20T18:40:41.230ZOriginally it was used across teams but now is used by a single person (myself). It's an easy way to schedule and monitor tweets. The interface is easy to use. The only difficulty was when we transitioned from the team system to a single person handling Twitter. We didn't realize that old members (who had left the organization) still had access to our Twitter through TweetDeck, and when we did we had some difficulty in removing them.,Scheduling tweets in a timely manner.
Posting scheduled tweets even if your device is offline (I have used TweetDeck to schedule tweets while I was on holiday and unplugged).
It is easier to post media content on TweetDeck than the actual Twitter platform.,Tweetdeck currently cannot schedule and post tweets with video content - this should be looked into.,8,Positive: User-friendly and therefore easy to teach new members.
Positive: Easy team management (when there are multiple users/managers for one channel).
Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.,Sprinklr Modern Engagement (formerly Social + Messaging Suite),Sprinklr Modern Advertising, CoSchedule, HootsuiteVerified UserGreat for your Twitter basics2018-11-15T18:47:28.016ZWe use it to schedule our tweets, follow hashtags and trends, and see how people are posting about our museum's exhibitions. It allows us to track more on one page than the regular Twitter platform itself. We like it as it comes from Twitter itself, so the interface feels connected to posting on Twitter regularly. We can schedule posts and easily comment/retweet/etc. from what other people are posting. It saves us a lot of time and keeps with boundary spanning.,schedule posts: you can write them like a regular post but schedule them out the way you would on a hootsuite (etc)
follow specific hashtags: You can set it up for pretty much anything you want to follow and it makes its own column
follow trends: same as with following hashtags, you can curate your columns to follow whats being posted on Twitter,You can't schedule video posts. That still has to be done in real time.
You can't edit a post once it's been scheduled. You have to delete and repost it.
You can't schedule a post multiple times (the way you can with sprout social). It doesn't have a lot of variability the way other scheduling platforms have.,8,Saves staff time
Allows us to follow a hashtag or when people post about our organization (even if we aren't tagged)
Does not have analytics (negative) but we just go to another platform for that.,Hootsuite Pro,Sprout Social, Facebook for Business, monday (formerly dapulse)Rose GrantTweetDeck makes Twitter easy for multiple account manager2019-01-08T18:42:06.016ZTweetDeck allows me to manage multiple Twitter accounts in an accurate and efficient manner. This tool will eventually be used by multiple members of our team.,Tracks notifications so I can easily respond in a timely manner.
Allows me to view all accounts at once, and change out other columns at will.,When I "like" a comment, it can be difficult to manage which account I am interacting from.
Because I use multiple accounts, it is challenging to follow other accounts for useful information all on one screen.,10,TweetDeck has had a tremendous impact on my business because I am able to quickly post and interact with Twitter in a way that adds time to my day, rather than having to check-in several times daily.,Hootsuite Pro,Adobe Acrobat DC, Adobe Flash, WunderlistEmily McCollinTweetDeck: A hard working little social media monitoring tool I've used for years.2018-11-18T01:55:43.163ZI personally use TweetDeck to monitor the mentions of my organization on Twitter, as well as to schedule the Tweets from my own work-related personal account.,It allows me to easily monitor all Twitter @mentions, messages, and other notifications on behalf of my organization and take action as needed
It allows me to easily schedule Tweets
It allows me to easily manage multiple Twitter accounts
I can easily customize my deck, setting up different streams based a variety of different settings.,They tend to update pretty regularly and I feel like I have to relearn the dashboard all over again and have to find the features and tools I'm used to using.
I don't necessarily feel the dashboard is very intuitive to use; it relies heavily on icons and you have to explore and poke around a bit to find what you are looking for.
Changing the layout of the columns and settings can be cumbersome.,9,Allowing me to schedule all of my Tweets once a day frees me up from having to do it continuously throughout the day.
Being able to easily monitor all notifications and messages means needed action can be taken quickly.
There are several paid options that I've tried that weren't necessarily better, so being able to have this tool for free is great for a small nonprofit.,Jessica Meadows RichTweetDeck - great for your productivity.2018-08-01T20:49:25.405ZWe use TweetDeck to post multiple updates for individual clients at the same time, helping productivity and efficiency with daily content updates. TweetDeck is useful for achieving this by having it all in one place, right there, alongside scheduled tweet opportunities. This is enormously helpful for time management and productivity.,Productivity with having multiple accounts right there
Efficiency with posts
Multiple view panels,Scheduled posts don't always show
Too many view points stay open
Hard to implement new accounts,8,Seen ROI in the efficiency measure
Productivity,Hootsuite Free,Twitter Ads, AdWordsVerified UserTweetDeck - terrific and "official" tool for scheduling tweets (and more)2015-11-20T23:09:56.459ZAlthough it is capable of much more, we primarily use TweetDeck to schedule Tweets as event reminders for webinars, conference calls, etc., on an internal (private) Twitter channel.,Scheduling tweets for free = awesome.
Scheduled tweets are web-based, an improvement over older desktop version.
TweetDeck has many more great features but since we use it for internal communications and not marketing, we don't use them.,An annoyance (bug?) with editing scheduled tweets - when clicking on the calendar, it reverts to the current or last used calendar date rather than the more sensible originally scheduled date.
I wish there was a tool to schedule the same tweet more than once, or similarly duplicate and edit tweets (both things I do a lot manually).,10,Allows us to provide an additional source of event reminders (in addition to e-mails and website calendar) which is more timely. ROI is essentially immeasurable, since this is a free program that allows us to do something previously impossible.,,Commun.itAustin VashawTweetDeck: You can use it to tweet from your deck2015-11-03T15:32:21.040ZTweetDeck is used by editorial and media opportunity staff members at my organization to schedule and monitor Twitter posts across two accounts. Scheduling using TweetDeck allows employees to take care of Twitter posts over a week in advance and move on to other work without delay.,TweetDeck allows users to monitor several aspects of a Twitter account—such as notifications, messages, activity and scheduled tweets–in real time in one window. This feature allows users to optimize efficiency by cutting down the amount of time needed to monitor social media.
TweetDeck allows users to schedule posts in advance and return to make edits at a later date if necessary. This feature's flexibility is perfect in a rapidly changing work environment.
TweetDeck's collapsable and customizable left sidebar menu gives users who may be operating several windows at once easy access to all of the options that are available when using a full size window. This feature is provided in addition to the navigation provided in the main window's columns.
TweetDeck's minimal design doesn't detract from the content. Users can focus on their Twitter account, not bright colors and cluttered displays on the site.,TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.,7,As an intern it is much easier to get through social media posting and move on to other tasks with a scheduling tool like TweetDeck.
Although TweetDeck helps our small staff stay very active on social media, it is not an integral part of what we do on our site. Instead, it helps the team focus on creating content by cutting down time spent managing social media accounts.,Hootsuite ProShannon BalesNothing Like Relaxing on the (Tweet)Deck2015-11-20T22:29:31.713ZWe use TweetDeck for creating and scheduling all FMLS tweets. Because we have two accounts, one for real estate news and one for urgent updates to our members, it's important that we can update both channels individually or simultaneously. TweetDeck allows us the freedom to monitor our streams, mentions, favorites, and direct messages for both accounts without having to switch back and forth.,Brand monitoring: Allows you to maintain brand integrity by interacting with those mentioning your brand.
Simultaneous logins: Allows you to connect multiple accounts in order to manage from one place.
Quick reply: Immediately alerts you to replies, favorites, follows, and direct messages for seamless clientele interaction.,Popular Hasthag Searching: I feel that TweetDeck would benefit from a section that gives you tips on relevant, trending hashtags.,9,Better customer service due to quick interaction with members.
An increase in followers due to time appropriate news achieved through scheduling.
A more active social presence for live events such as trade shows.,Hootsuite Pro,Hootsuite ProLindsey LewisEasy, useful & complete2015-09-17T15:09:31.723ZTweetDeck Is used in all our account and campaigns for social media management.,Manage different accounts in one place.
You can easily schedule tweets.
Platform is easy to understand and use.,Will be amazing to get statistics and reports
Could be great to edit scheduled tweets with images.
Specifying the ideal size for uploading images,8,Increased employee efficiency.
Better customer service.,Brisa TorresView from the deck...2014-08-09T02:09:45.686ZWe currently use TweetDeck to manage multiple accounts, and to follow particular hashtags.
One of the problems it addresses is that at times we need to have multiple users logged in, and interacting from different accounts. Tweetdeck allows me to run the app on different computers while making it easy for our employees to access the accounts, without having to log in/log out. It's a simple app, very easy to set up and use which benefits those that are not as tech savvy as others.,Simple to use
Multiple accounts can be accessed at a time,It can get a little "busy", perhaps simplify the design.
Make the columns resizable by user, rather than have them all the same width.,8,Improved social response time.,,7,Implemented in-houseLaura UlrickGrowing Your Brand Through TweeDeck2014-08-11T21:07:48.191ZI use TweetDeck to share compelling content and enhance our presence on Twitter. It is great for monitoring content containing specific search terms and keywords related to our brand. TweetDeck also simplifies collecting leads and developing connections with potential affiliates and brand ambassadors.,TweetDeck is great for enhancing your social reach, it connects our brand to people who share similar interests using targeted search terms and keywords.
TweetDeck is a great way to interact with customers, potential affiliates and to raise the brand awareness.,It would be great if TweetDeck would allow for private conversations without a limit to the number of characters. From a customer service aspect, this would be very helpful.
I would like TweetDeck/Twitter to stream Vimeo videos live in tweets as YouTube video do.
I would like to see extended customization of the look and feel of tweetDeck but the functionality is good.,9,TweetDeck has allowed our customer service to be proactive and responsive in our approach. It is a great tool for monitoring social conversations while maintaining organization.
TweetDeck helps identify potential brand ambassadors quickly and efficiently.
TweetDeck cost nothing, and it provides an up to date look at the most current social conversations pertaining our brand and marketing strategy.,,10,1Evan W HansonTweetDeck is a Simple, Fast Solution2014-10-21T14:34:49.753ZSpecifically, I use TweetDeck to monitor Twitter feeds that are important to the work of our Internal Communications team. These include keyword searches that mention our public podcast, news coming from our different regions, and our own internal communications Twitter account. TweetDeck also allows me to seamlessly marry my own personal account to those important to our team, allowing for greater amplification of messages through easy retweets and replies.,Ease of use. It's truly plug and play. Anyone with any kind of tech savvy will be able to pick it up and get going almost immediately.
Array of features. I can search by Twitter handle, keyword searches, mentions, replies, direct messages. Pretty much any feature that Twitter allows - and then some - is available in TweetDeck.
Familiarity. It looks like a Twitter feed. There's no need to get used to another platform.,The free version is pretty bare bones, but we don't need much. It's my understanding that the paid version includes the ability to schedule tweets.
No analytics with the free version. There are other Twitter schedulers and aggregators out there that offer pretty basic analytics; TweetDeck isn't one of them.
No alerts. I keep TweetDeck open on my iMac for the entire day, but the window isn't always active. I'd love to see functionality where I'd get a pop-up or a audible alert whenever something relevant filters through my settings.,7,Honestly, we've scored some major guests for our podcast simply by monitoring feeds in our industry. TweetDeck makes it easy to scroll through that information quickly and easily.
UI is fairly seamless, allowing for easy adoption and no training time for me as a user. I was able to pick it up, run with it, and immediately start engaging.
TweetDeck allows me to more seamlessly connect with other Twitter users; I have the option to quickly reply using our organizational handle or my personal one. I like the ability to switch back and forth to make a tweet more personal or more organizational.,None,10W. Aaron FrenchHelpful, straightforward Twitter application2014-08-09T21:01:02.535ZIt is being used mostly by me, as I am solely in charge of all marketing and social media communication. However, some of our sales reps do utilize TweetDeck when sending out their own tweets. I use TweetDeck in conjunction with Pardot.,Organization. It's easy to see your feed and manage it directly within TweetDeck. It does this better than any of the Twitter applications I have used before.
Customization. It's very user-specific in that you can customize the look & feel of your feed better than any other application out there. I like that you can set alerts for different things, search for specific content and sort by users or mentions of users.
Visibility. Along with organization, it allows you to get a better idea of what is happening within your feed whereas when you follow a large group of people, things tend to get lost in other applications.,I've had some people at the office try it for the first time and get intimidated by the amount of content it provides. I think training on it or a "how-to" could provide some insight that is currently missing for some.
Additional metric & tracking information. It would be nice to view metrics like total clicks or views within TweetDeck. Right now, I'm using our marketing automation system to send tweets and TweetDeck to monitor our feed. I would like to do it all within TweetDeck if possible.,8,Not sure it has impacted our overall business objectives much as of now. We have a small social media following that I've been trying to grow with little to no avail.
It has made my job easier when it comes to managing our Twitter feed so it has increased efficiency in that regard.,8Nicole PortmanTweetDeck - simple, reliable and better than Twitter.com!2014-08-09T01:53:47.877ZWe're a small business, so I'm the only one actively using Tweetdeck. My coordinator has it as well, but he is not using social media on a daily basis. It stays permanently open at all times on my 2nd monitor. Our business has 4 brands that I monitor and manage, plus my personal one. I'm able to keep up with opportunities where we might be able to be a part of a conversation, or learn new information. Personally, it's my best source for industry information. I find most articles and such by reading the stream.,The photo thumbnails are large and available immediately.
You can schedule posts, customize your columns and send a tweet to an email or share it easily. And you don't have to pay for it!
It is hardly ever affected by downtime - the stream keeps moving even when I have a sluggish internet connection.,They took away the ability to post to Facebook.
You can't manage or connect accounts so that you can approve or submit posts to a shared business account prior to posting.,10,Identifying good content in a timely manner.
Witnessing events as soon as they occur
An easy distraction if you're losing focus! (sometimes you have to learn when to shut it off),HootSuite Free,twitter,10Brooke BrowneTweetDeck: Enhancing the Twitter Experience2014-08-06T21:51:11.361ZThe TweetDeck platform was used at a previous job of mine and now I use it personally. It was used by the PR department to track different accounts and engagements for our various clients. It helped to monitor activity on their accounts and opportunities for press.,TweetDeck is great for organizing useful insights from Twitter that can help with branding, social media engagement, press opportunities, etc. With the different column features there are endless ways to customize your TweetDeck experience to best fit your brand or your clients.
TweetDeck is great at very specific types of engagements. For example, I love the feature that allows you to monitor a search term. Rather than the actual account, which people may not know to tag, it monitors mentions of the name in any form which allows you to capitalize on a larger audience.,I think TweetDeck has room for improvement with its interface. With the amount of columns I want to create it can sometimes we cumbersome to scroll through them all. I would like a more visually intuitive way of looking at a large number of columns.
TweetDeck could also improve by integrating into more browsers, like the option for the Google Chrome extension.,10,It has definitely allowed for better customer service. It helps to stay connected to everyone who is engaging with the brand and see all of their mentions, messages, etc in one place.
It has had a positive impact on being able to manage a few different clients at once and optimizing all of their opportunities without extra wasted time switching back and forth across platforms.,HootSuite Free,Sprout Social,10Jenna DundoreBetter than the other tools2014-09-15T22:17:19.883ZTweetDeck is only used by individuals. The organization doesn't pay for its use. Several of us use it to monitor social media for things to read.,TweetDeck was better than the other products I tried.
I like that you can filter based on what type of content is in a tweet and based on different lists.,I wish it loaded more tweets and content. For some reason its results stop after a certain number of days.
Because of its limitations, it is not the best tool to do research for content over an extended period of time.,9,It makes tracking social media faster than with other tools.,HootSuite Free,Tweepi,5Lawrence HechtGreat app for personal use or high-priority searches2014-08-08T16:51:31.120ZI currently use TweetDeck to monitor important twitter accounts, users and topics for my organization and our clients. I am the only individual using TweetDeck within this capacity. TweetDeck provides instantaneous updates and pop-ups alerting me to important Twitter updates.,Has pop-up notifications for Twitter
Provides ability to monitor searches
Provides ability to monitor mentions of accounts
Provides ability to monitor Twitter lists,TweetDeck is limited to Twitter use only, making it less robust than other social media monitoring applications,4,Tweetdeck is free
Increased response time on Twitter,HootSuite Enterprise,HootSuite Pro,HootSuite Free,4Michelle LeBlancCreating organization in the whirlwind world of social media2014-08-08T16:39:41.587ZI used TweetDeck at Capture Technologies in the past. It helped to keep our social media accounts organized in one concentrated area. It also saved time, as I could post to all in one area.,Saves time
A great organizational tool
Easy to use,More social media account availability
Sometimes posting to Facebook doesn't work,9,Instant feedback for followers
Increased followers on Twitter,,5Rita HeidtmanTweetDeck is the perfect solution for your small business2014-08-05T20:20:01.185ZCurrently I use TweetDeck to manage Twitter automation across our teams. I am able quickly see my team's activity. It's also great for looking at the streams of conversations happening across multiple brands. I would recommend it to anyone looking for a seamless platform that lets you monitor and engage in Twitter conversations.,Easy to understand
Very clean design
Easy for team collaboration,It is lacking some tools that HootSuite has
Better customer engagement with TweetDeck university etc,7,Increased employee efficiency
Better customer service,7Ana Maria RaynesMonitor social media like a pro!2013-06-21T20:36:58.507ZEasy to manage tweets.
Ability to monitor mentions and keep tabs on trends and competitors..
Able to monitor multiple keywords and conversations at once.
Ability to respond directly to tweets within the platform.,Better response time with social media.
Significantly improved brand awareness.,9,10Melissa PorterGood free tool.2013-01-04T17:47:12.993ZIt supports digital marketing both pushing and receiving
List management
Multiple handle management
Adding multiple views,Monitoring messages where you aren't tagged.
For example...if somebody writes "Hey @CompanyName I really don't like your product" you'll be notified. However, if somebody writes "Hey Company Name I really don't like your product" you won't get any notifications.
There is one way to manage this. You'll need to create a search column for each every term you'd like to follow which make your column management unbearable if you create more than 2.,Free tool
Easy customer service tool for company Facebook & Twitter,10,7,4,4,Social Media Management
Digital Marketing,,,Implemented in-house,10,Self-taught,Yes, I was able to pick the tool up pretty easily as this is a free tool. You'll need Twitter working knowledge but besides that...it's pretty straight forward.,No,5,7,8,8,Twitter
Facebook,LinkedIn,,This is a free downloadable tool.Vinny PolisenoTweetDeck - A great Twitter tool for the social media novice.2014-10-20T16:47:20.075ZBefore switching to HubSpot's Social Inbox, our marketing team was the only department to use TweetDeck. The product proved helpful in addressing the need to keep up a healthy presence on social media. With an ever-growing content calendar, the need to automate some of our postings became necessary. Moreover, the simple interface allowed us to monitor replies, hashtag streams, and other dialog amongst our peers, making us more efficient in our response. Since we believe in responding in real-time, TweetDeck was a great tool to help us do just that.,Automating and scheduling tweets
Monitoring what your industry peers, thought leaders, and supporters are saying
Giving you the ability to respond in real time
Hashtag/keyword monitoring,The user interface can be a bit busy. Having columns is nice but can also be a bit chaotic at times.
No analytics. I am a fan of measuring the impact of tweets/posts. How many click throughs did I get? It would be nice if this were tracked in TweetDeck.
Go beyond Twitter and Facebook. What about LinkedIn, Google+, and Wordpress integrations? These are things that HootSuite and Social Inbox have but TweetDeck does not.,6,Increased marketing reach
Higher lead volume (content downloads and webinar signups increased through twitter)
Increased efficiency - We developed a content schedule/calendar and could just set it up from TweetDeck. Monitoring became easier as well.,,5Verified UserA nifty free publishing and monitoring tool for Twittertool2014-10-15T17:00:17.251ZI use TweetDeck to monitor our own Twitter accounts as well as to track Twitter lists and newsfeed. I use it personally but it is not used across the organisaiton.,Convenient column view allows you to separate mentions, messages, feeds and lists in one screen
Allows you to add multiple accounts which you can publish to, retweet and favourtie content
Easy to set up and get going,Can't open Twitter accounts profiles in a new tab/window easily
No link shortener
No statistics,7,Convenience for monitoring Twitter lists and feeds
Single view of multiple accounts
Easy to set up and get started,HootSuite Free,Meltwater Buzz,5Verified User
Unspecified
TweetDeck
90 Ratings
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