Perhaps the most important piece of software I use
Billy Hawkins | TrustRadius Reviewer
Updated December 16, 2019

Perhaps the most important piece of software I use

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dataminr

Dataminr is used by the various editors (digital, news, features) to identify breaking stories and keep up to date with content we should be producing. It is vital to nearly all the news content we produce, which drives a large portion of traffic to talkSPORT.com. It solves the issue of having too many sources to track by placing everything in one very easy to use interface. There is no other piece of software that does this job as well as Dataminr, in my opinion.
  • Collating various sources into one interface makes keeping track of breaking news remarkably easy.
  • The live update feature means updates from breaking stories are fed directly to the consumer. This means users do not have to go out their way to find out every last detail of a story, and can instead use their time writing the story.
  • Setting up Dataminr can be relatively obtuse. Although basic functions are easy to use, the more in-depth aspects require research and training to use correctly.
  • Topics are very broad, which can be a negative at times. It would be useful to have 'football' as a topic rather than 'sport', for instance.
  • Since starting to use Dataminr, our traffic has vastly increased. Though not entirely to thank for the growth, Dataminr has played a role in talkSPORT.com's ComScore increasing by 150 percent over the past 18 months.
  • Increased traffic is partly due to producing more content, and Dataminr has directly led to discovering a number of stories we previously would have missed.
Before using Dataminr we did not use a similar platform, with stories discovered by simply crawling the web (TweetDeck/Reddit/news sites, etc). Because of this, Dataminr has been a game-changer for us and has revolutionized the way we have worked since it was introduced. Being able to completely remove one aspect of the job (searching for news) has increased productivity in all other areas.
Connection issues/downtime occur but they are rare and generally quickly fixed. There are frequent seminars and tutorials to teach the platform. This is an excellent decision from the company and has made me more willing to learn how to use Dataminr correctly. As a result of this, I use the platform more than I would have if I had been forced to learn everything myself.

Do you think Dataminr delivers good value for the price?

Not sure

Are you happy with Dataminr's feature set?

Yes

Did Dataminr live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dataminr go as expected?

Yes

Would you buy Dataminr again?

Yes

For any news editor, Dataminr is a must. It is the only platform I have used which I would 100 percent recommend to anyone who needs constant access and notification to all that is going on in the world's media.
Various other platforms provide information, but Dataminr collates all these other platforms together into one easy to use interface. It is remarkably quick to check Dataminr after receiving a desktop or email notification and find out what is going on regarding a specific subject. As a news editor, I am required to manage a news team that produces copy for breaking stories, and Dataminr allows me to find news and commission it faster than any other platform I have previously used.