DDI System vs. LS Central

DDI Inform is well-suited for flexible solutions (cloud/on-premise) and simple scenarios for distributors. It also helps to be on a relaxed timeline as support if very slow if things go wrong. It's less appropriate if you need things done now, want to go deeper into data or customization, or don't have a knowledgeable IT resource that can help you with various software quirks/deploys.

Incentivized

Ideally it can work with any kind of retailer but workarounds and customisations required to handle deliveries.

Incentivized

• Calendar for the entire company to view
• Customer search by account number
• Sales order entry

Incentivized

• Offline/semi-offline mode works well in areas where connectivity is an issue.
• Pricing, offers and promotions can be configured exceptionally well in LS Retail.
• POS interface design is simple, robust and easily configurable.
• Security wise there is enough detail available to trace all kinds of POS transactions.

Incentivized

• support is slow
• customized reports are limited
• the search feature is quirky

Incentivized

• Data Director leaves room for improvement as it can be very tricky while dealing with a large number of master data records. Sometimes it doesn't write delete actions to POS.
• Furniture retail is another area where improvement is required to handle deliveries.
• Newer versions don't support data replicator which was the most reliable data tool with earlier LS Retail versions. There should be a replacement for this tool.

Incentivized

It gets the job done most of the time. Customization and support bring the score down

Incentivized

My company had already been using DDI when I began working here a couple years ago

Incentivized

It scores higher on overall user experience and matured features set.

Incentivized

• Not sure, management would know.

Incentivized

• Timely sales visibility
• Optimum Inventory levels
• Enough data to visualise trends and patterns

Incentivized