DDMSPLUS vs. Epicor BisTrack

it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.

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Epicor BisTrack works well for us, as we have the WMS gun and a huge warehouse with inventory that needs to be located. It is also nice for looking at long-term product sales history.

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• Accounting
• Order taking.
• Credit card payments.

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• Cross project communication
• Direct customers, subcontractors and GC's through the construction process
• Dynamically move between projects, changes and scopes

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• it is based on a dos system so a new refresh would be nice
• better order entry and history lookup
• easier history lookup
• easier end of month
• an overall refresh

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• Easier User Interface; hard to navigate or learn
• Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
• More customization of the built-in reporting and analytics

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For the most part, it's very functional and very useful.

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I've used many other operating systems; AS/400, Oracle, etc and this one is the easiest to manipulate the information needed. I am certain there are more functions that I need to learn.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Epicor BisTrack helps keep track of things better and it in fact much easier to use.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!

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• Has helped us with understanding our inventory and monitoring levels
• From a sales standpoint, seeing which products are losing margin and running reports to find trends in sales

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info