Delight AI vs. Messente

Messente

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Delight AI	Score 8.9 out of 10	Small Businesses (1-50 employees)	SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…	$0 Up to 1,000 chat MAU
Messente	Score 0.0 out of 10	N/A	Messente helps businesses across the world to reach out to anyone on the planet with a mobile phone. The world of global business messaging is full of different business solutions and platforms: SMS, WhatsApp, Viber, and many others. Messente advises companies on which types of messages to use in different situations and how to navigate this complexity. The vendor states they have built a full suite of free tools and APIs, helping to make the best use of the selected platforms.	$0.05

Pricing

Delight AI

Messente

Editions & Modules

Free: $0
Up to 1,000 chat MAU
SPROUT: $49
Up to 10,000 chat MAU
TREE: $149
Up to 30,000 chat MAU, Broadcasting message is available
PARK: $499
Up to 100,000 chat MAU, Broadcasting message is available
ENTERPRISE: Contact us

Pay-as-you-go: Starting from $0.05

Offerings

Pricing Offerings
Delight AI	Messente
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.

No hidden fees or subscription fees. Pay only for the messages that you send.

More Pricing Information

Community Pulse
	Delight AI	Messente

Best Alternatives
	Delight AI	Messente
Small Businesses	Gorgias Score 8.4 out of 10	Telegram Score 9.0 out of 10
Medium-sized Companies	Dialpad Support Score 9.1 out of 10	Telegram Score 9.0 out of 10
Enterprises	Genesys Cloud CX Score 8.9 out of 10	Telegram Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Delight AI	Messente
Likelihood to Recommend	8.9 (2 ratings)	- (0 ratings)

User Testimonials
	Delight AI	Messente
Likelihood to Recommend	SendBird SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier. Incentivized PS Pradyumn Singh Software Engineer Read full review	Messente Communications No answers on this topic
Pros	SendBird Moderation around comments & chats. SendBird UIKit was super helpful for the design team. Our devs raved about the API documentation being so thorough & easy to follow. Incentivized Verified User Anonymous Read full review	Messente Communications No answers on this topic
Cons	SendBird It's support system is not that efficient Documentation needs improvement It's pricing is a little bit high comparing to other available options Incentivized PS Pradyumn Singh Software Engineer Read full review	Messente Communications No answers on this topic
Return on Investment	SendBird Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount. Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in. Incentivized Verified User Anonymous Read full review	Messente Communications No answers on this topic
ScreenShots	Delight AI Screenshots	Messente Screenshots