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Messente has proven to be an invaluable solution for businesses looking to go global and effectively communicate with their customers. …
Starting at $0.05
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What is Messente?
Messente is a cloud-based messaging solution designed to help businesses communicate with their customers via personalized messages. With Messente, companies can reach out to anyone on the planet who has a mobile phone and take advantage of SMS messaging in different markets with industry knowledge...
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Pay-as-you-go
Starting from $0.05
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://messente.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Competitors
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What is Messente?
Messente is a cloud-based messaging solution designed to help businesses communicate with their customers via personalized messages. With Messente, companies can reach out to anyone on the planet who has a mobile phone and take advantage of SMS messaging in different markets with industry knowledge and expertise. The platform offers free support, fraud detection, delivery status tracking, route optimization, campaign management, data verification, customization capabilities, analytics reporting and more.
One of the standout features of Messente is its smart routing algorithms that ensure messages arrive quickly by determining the quickest delivery or rerouting channels if necessary. Additionally, Messente enables businesses to engage customers using shortcodes or active long codes as well as providing omnichannel messaging which allows for sending rich content messages through various OTT platforms like Viber. Whether you're an SMB looking to get started or an enterprise company seeking to connect with your customers globally at scale and handle any volume of messages needed growth-wise seamlessly - Messente's enterprise-grade API provides an easy integration solution!
Messente Features
- Supported: Free support
- Supported: Global reach
- Supported: Complete analytics
- Supported: Adaptive routing
- Supported: Two-way SMS messaging
- Supported: Omnichannel messaging
- Supported: SMS campaign tools
- Supported: Built to scale
Messente Screenshots
Messente Video
Deliver business-critical pin codes, notifications and marketing messages right into your customers’ hands with Messente's SMS & omnichannel API.
Messente Competitors
- Textmagic
- Sinch SMS Messaging (formerly mBlox)
- Vonage Communications APIs (formerly Nexmo)
Messente Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Messente has proven to be an invaluable solution for businesses looking to go global and effectively communicate with their customers. Users have praised the software's ability to identify the best types of messages for different situations, ensuring that their communications are targeted and impactful. This has resulted in increased customer engagement and satisfaction.
One of the key business problems that Messente solves is the hassle-free and reliable delivery of SMS notifications. Users have found that Messente seamlessly integrates with their systems, allowing them to effortlessly send reminders for online education programs or payment reminders for invoices. As a result, participation rates have increased, and forgotten payments have been significantly reduced.
Another business problem solved by Messente is efficient client communication. When email proves to be too slow, Messente provides a convenient means of reaching clients quickly and effectively. Users have praised the product for its ease of use, fair pricing, and fast support. Additionally, financial companies have found Messente useful for sending transactional and marketing messages to clients while ensuring GDPR compliance.
While some users may find other suppliers more suitable for specific functions like checking active phone numbers, overall, Messente has proven to meet their messaging needs effectively. Its ease of setup, interpretability, and quick response times from support and Key Account Managers contribute to a consistently positive user experience.
Versatile Messaging Platform: Reviewers have praised Messente for its versatility and ability to send messages across various platforms like WhatsApp and Viber. Several users have mentioned that this feature makes Messente suitable for different situations, allowing them to reach a wider audience.
Best-in-Class Account Management: Many reviewers have highlighted Messente's account management as being best in class. Customers have found it easy to navigate the user interface and appreciate the comprehensive statistics provided. This efficient account management system contributes to a seamless user experience.
Responsive Customer Support: Users have consistently commended Messente's customer support team for their attentiveness and quick response times. Whether it's approving custom sender's names or resolving any issues that may arise, reviewers appreciate the proactive approach taken by the support team. The prompt explanations and assistance provided contribute to the overall positive experience with Messente.
Integration issues: Some users have experienced problems with integration, but these issues were efficiently resolved by the support team.
Invoicing module limitations: The invoicing module could be improved to display all entered data, such as company codes, according to user feedback.
Lack of WhatsApp integration: Several reviewers mentioned that the lack of WhatsApp integration was a drawback for them.