Demio vs. UJET

If you're looking to add webinars into your content, sales, or marketing strategy Demio is a great tool to make that happen. The interface is clean and simple, easy to use, and offers plenty of features to make your webinar experience unique to your business, with a more personalized experience. Demio makes it easy to share your expertise, get in front of your customers in large numbers, and develop your brand through multimedia and video content. From live to automated webinars, you have options to control the content and create the webinar you want while operating in a tool that was specifically made for webinars. You can even redirect your attendees to a particular URL after the webinar ends if you have a special offer or promotion for your registrants.

Great value for the money. They are always releasing new features, their support team is very responsive and they care about the customer experience. Overall I would say they are working to provide a product that is valuable, useful, and intuitive. Specifically, well-suited areas include: the IVR system, routing, and configuration Areas we have not explored include the chat service and virtual agent but they seem like worthwhile tools to explore.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Website integration
• Color scheme customization
• Easy to use presenters interface

• Tracking number of calls and chats everyday
• Tracking Average handle time
• View calls waiting in the queue

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Creating an automated webinar series option
• Ability to combine live and automated webinars within a series

• CRM integration customization
• Advanced Reporting
• SSO Integration

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall it is a good webinar platform. Others may have more options but they are way more expensive.

I love the chat support team at Demio. They're timely. They're thorough. They're polite. They even send funny gifs and emojis. For more serious or complicated questions/issues, I have been invited into a personal Demio webinar with a technical specialist who walked me through exactly how to achieve what I was looking to do and explained everything clearly. Demio's support team is fantastic.

Zoom is a powerful tool for video communications. With the explosion of video meetings since March of 2020 and the COVID-19 pandemic, webinars that take place on Zoom have an almost Pavlovian response as many folks have a subconscious response or feeling towards the Zoom interface, as they feel like they're in a meeting rather than at a webinar or digital event. Demio is also a true webinar solution, rather than a video communication platform that has been 'converted' into a webinar solution. Demio has features and capabilities that other platforms lack, and the interface is a fresh experience with no preconceived notions.

UJET is better when it comes to tracking AHT and the number of interactions. It also provides us with real-time CSAT

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In my case it is neutral as I don't use this platform for income generation

• There were a few system outages, they have since implemented a business continuity plan
• Their onboarding support was really good
• They built out an integration to Assembled which is great for workforce management

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info