DERDACK Enterprise Alert

DERDACK Enterprise Alert

DERDACK Enterprise Alert

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DERDACK Enterprise Alert	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.	N/A

Pricing

DERDACK Enterprise Alert

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
DERDACK Enterprise Alert
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Optional

Additional Details

—

More Pricing Information

Community Pulse
	DERDACK Enterprise Alert
Considered Both Products	DERDACK Enterprise Alert Verified User C-Level Executive Chose DERDACK Enterprise Alert DERDACK Enterprise Alert is more modern, had a state-of-the-art GUI, and is easy to use/easy to implement. There is a choice of implementation (cloud or on-premise), and the total cost is lower. Incentivized Helpful? RS Roger Salinas Senior IT Engineer Chose DERDACK Enterprise Alert Cost of ownership was more than double in more than five years. Incentivized Helpful? Jean Muller IT Manager Chose DERDACK Enterprise Alert We have not encountered ANY other product that compares to DERDACK Enterprise Alert. Incentivized Helpful?
Top Pros	Pro Excellent service Pro Self managed Pro Service requests

Best Alternatives
	DERDACK Enterprise Alert
Small Businesses	No answers on this topic
Medium-sized Companies	Freshservice Score 8.7 out of 10
Enterprises	Freshservice Score 8.7 out of 10
All Alternatives	View all alternatives

User Ratings
	DERDACK Enterprise Alert
Likelihood to Recommend	10.0 (3 ratings)
Usability	10.0 (1 ratings)
Support Rating	10.0 (3 ratings)

User Testimonials
	DERDACK Enterprise Alert
Likelihood to Recommend	Derdack DERDACK Enterprise Alert is extremely well suited, when different teams (subject matter experts) are involved in the technical support process. Quick and easy responses (acknowledgements, exection of scripts/tasks/processes, etc.) are key. Also, DERDACK Enterprise Alert is on one hand easy to deploy, but API offers a variety of customized integrations. Incentivized Verified User Anonymous Read full review
Pros	Derdack Self Managed On-Call scheduling for teams. Ability to back track an alert and review the stages of escalation. Incentivized RS Roger Salinas Senior IT Engineer Read full review
Cons	Derdack More integrations with other ITSM vendors Incentivized Verified User Anonymous Read full review
Usability	Derdack Very intuitive use, almost no training necessary. Incentivized Verified User Anonymous Read full review
Support Rating	Derdack The best experience. Incentivized Jean Muller IT Manager Read full review
Alternatives Considered	Derdack Cost of ownership was more than double in more than five years. Incentivized RS Roger Salinas Senior IT Engineer Read full review
Return on Investment	Derdack It supports us not to incur penalties of missed SLAs - clients and internal Incentivized Jean Muller IT Manager Read full review
ScreenShots	DERDACK Enterprise Alert Screenshots