15 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • DeskRoll Remote Desktop ranks higher in 1 feature set: Remote Administration

Remote Administration

9.1

DeskRoll Remote Desktop

91%
4.5

Impero Remote Manager (discontinued)

45%
Impero Remote Manager (discontinued) ranks higher in 8/14 features

Screen sharing

8.5
85%
3 Ratings
7.0
70%
1 Rating

File transfer

9.0
90%
3 Ratings
4.0
40%
1 Rating

Instant message

10.0
100%
2 Ratings
5.0
50%
1 Rating

Over-the-Internet remote session

10.0
100%
3 Ratings
5.0
50%
1 Rating

Initiate remote control from mobile

7.0
70%
2 Ratings
4.0
40%
1 Rating

Multi-platform remote control

10.0
100%
2 Ratings
5.0
50%
1 Rating

Secure remote access with Smart Card authentication

N/A
0 Ratings
5.0
50%
1 Rating

Access to sleeping/powered-off computers

N/A
0 Ratings
2.0
20%
1 Rating

Remote management of servers & workstations

N/A
0 Ratings
6.0
60%
1 Rating

Remote Active Directory® management

N/A
0 Ratings
3.0
30%
1 Rating

Centralized management dashboard

N/A
0 Ratings
3.0
30%
1 Rating

Session record

N/A
0 Ratings
6.0
60%
1 Rating

Annotations

N/A
0 Ratings
3.0
30%
1 Rating

Monitoring and Alerts

N/A
0 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • DeskRoll Remote Desktop is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

DeskRoll Remote Desktop

80%
3 Ratings
6.0

Impero Remote Manager (discontinued)

60%
1 Rating

Support Rating

DeskRoll Remote Desktop

N/A
0 Ratings
8.0

Impero Remote Manager (discontinued)

80%
2 Ratings

Likelihood to Recommend

Tomsk Inc.

During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
Read full review

Impero Software

Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
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Pros

Tomsk Inc.

  • I am able to get connected with clients and the in-house environment through the secure access feature.
  • Co-development and collaboration made office work easier.
  • The integration with customer help desk and the ticketing system made things easier.
  • You can easily access any desktop and do troubleshooting quickly.
Read full review

Impero Software

  • It allows us to keep track of our students.
  • The user interface is really easy to use and understand.
Read full review

Cons

Tomsk Inc.

  • DeskRoll has really done a great job with this software and I don't see any need for improvement
Read full review

Impero Software

  • It crashes frequently, so that could be fixed.
  • The ability to take over a student's screen could be a little easier as well.
Read full review

Pricing Details

DeskRoll Remote Desktop

Starting Price

$8.25 per user/per month

Editions & Modules

DeskRoll Remote Desktop editions and modules pricing
EditionModules
DeskRoll Pro 1 Month$29.951
DeskRoll Pro 1 Year$299.402
DeskRoll Starter393
DeskRoll Lite$8.254
DeskRoll Lite995

Footnotes

  1. per seat
  2. per seat
  3. per user/per year
  4. per user/per month
  5. per user/per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $3.25

Additional Details

With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.

Impero Remote Manager (discontinued)

Starting Price

Editions & Modules

Impero Remote Manager (discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Tomsk Inc.

    No answers on this topic

    Impero Software

    The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
    Read full review

    Alternatives Considered

    Tomsk Inc.

    We've used various services - RemotePC, LogMeIn, Go2MyPC, etc. We have used it all and none have been as great as DeskRoll Remote Desktop. In other versions, the screen is not super legible, meaning the text is fuzzy or ill-fitting to the viewer's PC screen. We've experienced click delays, and recurring issues where we get kicked off and our data is lost. However, that doesn't happen with DeskRoll Remote Desktop.
    Read full review

    Impero Software

    In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
    Read full review

    Return on Investment

    Tomsk Inc.

    • It has provided easier business access and our ROI is 70%+.
    • Customer Satisfaction Survey: we are able to manage a high rating of 9+ - even in a difficult time.
    • Internal team collaboration was made easier through secure Instant messaging that we got integrated through Cisco Webex.
    Read full review

    Impero Software

    • It keeps students on task.
    • It allows our teachers to better manage how their students are using Chromebooks.
    Read full review

    Screenshots

    Add comparison