DeskRoll Remote Desktop vs. Impero Remote Manager (discontinued)

During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.

Incentivized

Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.

Incentivized

• Ability to remote in at any time
• Can support unlimited clients with hardware and software issues
• Multiple remote client logins
• Cost!

Incentivized

• It allows us to keep track of our students.
• The user interface is really easy to use and understand.

Incentivized

• It could be more cost-effective.
• It could include better "help" or "how-to" sections for people who are not as tech savvy.

Incentivized

• It crashes frequently, so that could be fixed.
• The ability to take over a student's screen could be a little easier as well.

Incentivized

The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.

Incentivized

Cost, ease of use, file transfer and chat capabilities.

Incentivized

In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.

Incentivized

• It saved time, which always saves money!
• It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
• DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.

Incentivized

• It keeps students on task.
• It allows our teachers to better manage how their students are using Chromebooks.

Incentivized