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DeskRoll Remote Desktop Reviews

2 Ratings
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Score 8.0 out of 100

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Reviews (1-1 of 1)

Matt Karcher | TrustRadius Reviewer
January 08, 2019

DeskRoll Remote Desktop is pretty amazing!

Matt Karcher
Score 8 out of 10
Vetted Review
Verified User
Review Source
I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software issues remotely. It really saves time and resources because of the ability to remote in at any computer. Clients like it because I can remote in at night when they are not using their computers.
  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
  • DeskRoll has really done a great job with this software and I don't see any need for improvement
DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.
Read Matt Karcher's full review

DeskRoll Remote Desktop Scorecard Summary

Likelihood to Recommend (2)
8.0

Feature Scorecard Summary

Screen sharing (1)
9
File transfer (1)
8
Instant message (1)
7
Over-the-Internet remote session (1)
9
Initiate remote control from mobile (1)
8
Multi-platform remote control (1)
8

About DeskRoll Remote Desktop

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer.

DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote access to the user's local computer (the one that they are sitting at).
Categories:  Help Desk,  IT Service Management (ITSM),  Remote Desktop

DeskRoll Remote Desktop Features

Remote Administration Features
Has featureScreen sharing
Has featureFile transfer
Has featureInstant message
Does not have featureSecure remote access with Smart Card authentication
Does not have featureAccess to sleeping/powered-off computers
Has featureOver-the-Internet remote session
Has featureInitiate remote control from mobile
Does not have featureRemote management of servers & workstations
Does not have featureRemote Active Directory® management
Does not have featureCentralized management dashboard
Does not have featureSession record
Does not have featureAnnotations
Does not have featureMonitoring and Alerts
Has featureMulti-platform remote control
Additional Features
Has featureView remote session statistics.
Has featureGenerate invoices based on remote session time.
Has featureBrand remote access applications with your company logo.
Has featureMultiple displays support.
Has featureVirtual keyboard.
Has featureGet remote access activity reports.
Has featureSwitch to a custom display resolution without affect system display settings.

DeskRoll Remote Desktop Screenshots

DeskRoll Remote Desktop Integrations

DeskRoll Remote Desktop Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
DeskRoll - 1 Month29.95per seat
DeskRoll - 1 Year299.5per seat

With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.

DeskRoll Remote Desktop Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

DeskRoll Remote Desktop Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:Worldwide
Supported Languages: English