DeskRoll Remote Desktop Reviews

Score 9.9 out of 10

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January 08, 2019

DeskRoll Remote Desktop is pretty amazing!

Owner

Karcher Computer ConsultingInformation Technology and Services, 1-10 employees

Score 8 out of 10

Vetted Review

Verified User

Use Cases and Deployment Scope

I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software issues remotely. It really saves time and resources because of the ability to remote in at any computer. Clients like it because I can remote in at night when they are not using their computers.

Pros and Cons

Ability to remote in at any time
Can support unlimited clients with hardware and software issues
Multiple remote client logins
Cost!

DeskRoll has really done a great job with this software and I don't see any need for improvement

Likelihood to Recommend

DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.

Read Matt Karcher's full review

What is DeskRoll Remote Desktop?

DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer.

DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote access to the user's local computer (the one that they are sitting at).

Categories: , ,

Remote Administration Features

Screen sharing

File transfer

Instant message

Over-the-Internet remote session

Initiate remote control from mobile

Multi-platform remote control

Additional Features

View remote session statistics.

Generate invoices based on remote session time.

Brand remote access applications with your company logo.

Multiple displays support.

Virtual keyboard.

Get remote access activity reports.

Switch to a custom display resolution without affect system display settings.

Show unsupported features

DeskRoll Remote Desktop Screenshots

DeskRoll Remote Desktop Videos (2)

DeskRoll Remote Desktop Downloadables

DeskRoll Remote Desktop Integrations

Remote Desktop Manager

DeskRoll Remote Desktop Competitors

TeamViewer, LogMeIn Rescue, GoToAssist Remote Support

DeskRoll Remote Desktop Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?Optional

Edition	Pricing Details	Terms
DeskRoll Pro 1 Month	$29.95	per seat
DeskRoll Pro 1 Year	$299.40	per seat
DeskRoll Starter	$39	per user/per year
DeskRoll Lite	$8.25	per user/per month
DeskRoll Lite	$99	per user/per year

With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.

DeskRoll Remote Desktop Support Options

	Free Version	Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

DeskRoll Remote Desktop Technical Details

Deployment Types:	On-premise, SaaS
Operating Systems:	Windows, Mac
Mobile Application:	Apple iOS, Android, Mobile Web
Supported Countries:	Worldwide
Supported Languages:	English