Overall Satisfaction with DeskRoll Remote Desktop
I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software issues remotely. It really saves time and resources because of the ability to remote in at any computer. Clients like it because I can remote in at night when they are not using their computers.
- Positive: Cost of software versus other vendors
- Positive: Instant access to clients makes them very happy
- Positive: Cost of gas and labor reduced
- Negative: Less time spent at client locations
DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.