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Review: "DeskRoll Remote Desktop is pretty amazing!"
https://www.trustradius.com/remote-desktopDeskRoll Remote DesktopUnspecified82101
Matt Karcher profile photo
January 08, 2019

Review: "DeskRoll Remote Desktop is pretty amazing!"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with DeskRoll Remote Desktop

I currently use DeskRoll Remote Desktop for accessing different types of personal computers at different organizations with my clients, to troubleshoot hardware and software issues remotely. It really saves time and resources because of the ability to remote in at any computer. Clients like it because I can remote in at night when they are not using their computers.
  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
  • DeskRoll has really done a great job with this software and I don't see any need for improvement
  • Positive: Cost of software versus other vendors
  • Positive: Instant access to clients makes them very happy
  • Positive: Cost of gas and labor reduced
  • Negative: Less time spent at client locations
Cost, ease of use, file transfer and chat capabilities.
DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.

DeskRoll Remote Desktop Feature Ratings

Screen sharing
9
File transfer
8
Instant message
7
Over-the-Internet remote session
9
Initiate remote control from mobile
8
Multi-platform remote control
8