DeskRoll Remote Desktop vs. Issuetrak
DeskRoll Remote Desktop vs. Issuetrak
Product | Rating | Most Used By | Product Summary | Starting Price |
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DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month | |
Issuetrak | N/A | Issuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation. | $260 per month 10 users |
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Entry-level Setup Fee | $3.25 per seat/per month | $2,000 one-time fee per installation | ||||||||||||||
Additional Details | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | Issuetrak Product Experts can provide for a quote for Cloud+ plans. | ||||||||||||||
More Pricing Information |
DeskRoll Remote Desktop | Issuetrak | |
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DeskRoll Remote Desktop | Issuetrak | |
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Small Businesses | Getscreen.me Score 9.7 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | ![]() Remote Desktop Services Score 9.2 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ![]() Remote Desktop Services Score 9.2 out of 10 | Front Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DeskRoll Remote Desktop | Issuetrak | |
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Likelihood to Recommend | 7.0 (2 ratings) | 7.0 (1 ratings) |
Likelihood to Renew | - (0 ratings) | 4.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
DeskRoll Remote Desktop | Issuetrak | |
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Likelihood to Recommend | Tomsk Inc.
| Issuetrak
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Pros | Tomsk Inc.
| Issuetrak
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Cons | Tomsk Inc.
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Likelihood to Renew | Tomsk Inc. No answers on this topic | Issuetrak
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Support Rating | Tomsk Inc. No answers on this topic | Issuetrak
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Alternatives Considered | Tomsk Inc.
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Return on Investment | Tomsk Inc.
| Issuetrak
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ScreenShots | DeskRoll Remote Desktop Screenshots | Issuetrak Screenshots |