TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Detrack

    Score9 out of 10
    N/ADetrack is a global delivery management solution that serves users from more than 45 countries (including United States, Australia, United Kingdom, Malaysia, Vietnam, UAE (Dubai), India, South Africa, Canada, and New Zealand). The app is currently translated into 21 languages, with more than 58,000 installations. Detrack serves clients from a wide array of industries, with a more dominant presence in 3PLs, couriers, cold chain logistics, pharmaceuticals, retailers,…

    $0

    driver/month

    Track-POD

    Score9 out of 10
    N/AA Last-Mile Delivery Software in the Cloud and a Delivery Management Platforms, that helps users manage their businesses, and allows users to significantly increase revenues and profits, harmonizing the sales team with the logistics team.N/A
    Pricing
    DetrackTrack-POD
    Editions & Modules
    Free Trial
    $0.00
    driver/month
    Monthly Payment
    $29.00
    driver/month
    Annually Payment
    $312.00
    driver/month
    No answers on this topic
    Offerings
    Pricing Offerings
    DetrackTrack-POD
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDetrack offers 3 price plans to suit your needs. All subscriptions are contact-free, giving users maximum flexibility. A free trial is available when signing up for a new account. Users are charged for drivers added to that account subsequently. The monthly plan cost USD$29 per driver, paid every month. The annual plan costs USD$312 per driver, paid every year (recommended option).Users can opt to pay per driver/vehicle, or per number of jobs a month.
    More Pricing Information
    User Ratings
    DetrackTrack-POD
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DetrackTrack-POD
    Likelihood to Recommend
    Detrack Systems Pte Ltd
    As a trainer for the use of the software, it was surprisingly easy to explain to the final users how the software works, and being able to do that shorted the time for the theory training and left more room for the practical training, as for the actual use of the software it's very well suited to do what is meant to do, tracking is easy, implementation is fast, honestly teaching it was a breeze.
    Incentivized
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    Track-POD
    I would recommend Track-POD for any every business related deliveries. At time we have deadlines to meet and sometimes we need original copies of documents to be delivered some distance away, whether for signing or viewing. We would always used Track-POD because they are fast and very convenient.
    Incentivized
    Read full review
    Pros
    Detrack Systems Pte Ltd
    • Automated Communications
    • Order Tracking
    • Route tracking/updates easing dispatch
    Incentivized
    Read full review
    Track-POD
    • Deliver on time
    • Real time tracking
    • Proof of delivery
    Incentivized
    Read full review
    Cons
    Detrack Systems Pte Ltd
    • Synchronisation may fail at times.
    • Graphic designed could be more attractive as it feels dull at the time.
    • Security options could be higher.
    Incentivized
    Read full review
    Track-POD
    • Communication with drivers
    • Sign on delivery
    Incentivized
    Read full review
    Usability
    Detrack Systems Pte Ltd
    Does mostly everything we need but could use some increased functionality without the requirement of switching screens
    Incentivized
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    Track-POD
    No answers on this topic
    Alternatives Considered
    Detrack Systems Pte Ltd
    Detrack makes a difference in the time used for training new agents, while veteran agents who are already used to the software of this sort got entangled with the program very easily; the synchronization issues that were the main use in most of the complaints we received were fairly fixed but the impact was not as bad as it could sound but is a pebble in the road nevertheless. Compared to previous programs that we use in different campaigns, which can be very raw than Detrack we had an amazing time using it and teaching it.
    Incentivized
    Read full review
    Track-POD
    FedEx is an ok delivery service, however they are very outdated compared to Track-POD. Track-POD is more technologically advanced, especially since they provide real time tracking and this allows users to be fully aware at all times.
    Incentivized
    Read full review
    Return on Investment
    Detrack Systems Pte Ltd
    • Reduction of staff required through automation
    • Increased customer satisfaction through solid communication tools
    • Ease of dispatch to drivers
    Incentivized
    Read full review
    Track-POD
    • Cost efficient
    • Safe delivery
    • Electronic documents
    Incentivized
    Read full review
    ScreenShots

    Detrack Screenshots

    Screenshot of MapScreenshot of Daily Summary ReportScreenshot of ReportScreenshot of Dashboard

    Track-POD Screenshots

    Screenshot of Track-POD web dispatcher Plan & Track dashboardScreenshot of Track-POD Plan & Track Dashboard and the Courier Driver AppScreenshot of Track-POD Customer Portal for shippersScreenshot of Track-POD Driver App for iOS and AndroidScreenshot of Track-POD Custom Live Tracking ToolsScreenshot of Track-POD Analytics Dashboard