Device42 vs. Snow ITSM Enhancer

Device42

Snow ITSM Enhancer

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Device42	Score 7.0 out of 10	N/A	Device42 is a comprehensive, agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, so as to reduce the effort required to create move groups, capturing all communications. The vendor boasts customers in more than 60 countries including Global 2000…	$1,449 1-1K IPs
Snow ITSM Enhancer	Score 9.8 out of 10	N/A	Snow's ITSM Enhancer can automatically build and maintain a CMDB, providing a single source of trusted asset information to support some of the most critical ITIL and service management processes. The vendor states that with this data, service desks can better focus on providing service.	N/A

Pricing

Device42

Snow ITSM Enhancer

Editions & Modules

Core 1-100 Devices: $1,449
1-1K IPs
Core 101-500 Devices: $2,999
1K-5K IPs
Core 501-1000 Devices: $4,999
5K-10K IPs
Core 1001-2500 Devices: $9,999
10K-25K IPs
Core 2500+ Devices: Request Quote
25K+ IPs

No answers on this topic

Offerings

Pricing Offerings
Device42	Snow ITSM Enhancer
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Pricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors

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More Pricing Information

Community Pulse
	Device42	Snow ITSM Enhancer
Top Pros	Pro Easy to use Pro Support team Pro Customer support	Pro Usage statistics Pro Workflow management Pro Customer relations
Top Cons	Minus Auto discovery Minus Learning curve Minus Customer service	Minus Business process Minus Responsive customer support Minus Virtual servers

Best Alternatives
	Device42	Snow ITSM Enhancer
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Microsoft System Center Score 8.6 out of 10	ServiceNow Now Platform Score 8.7 out of 10
Enterprises	Microsoft System Center Score 8.6 out of 10	ServiceNow Now Platform Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Device42	Snow ITSM Enhancer
Likelihood to Recommend	9.7 (18 ratings)	10.0 (2 ratings)

User Testimonials
	Device42	Snow ITSM Enhancer
Likelihood to Recommend	Device42 1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items. Incentivized Verified User Anonymous Read full review	Flexera Well suited to maintain large asset details to automatically map it to CMDB. Incentivized Mukhtiyar Ahmed Associate-IT Read full review
Pros	Device42 Device42 can discover physical and virtual servers as well as your network devices Device42 can give resource utilization details like CPU, Memory and Storage Device42 can give dependency mapping Device42 can give inbound and outbound communication details Device42 can create Affinity Groups (Move Groups) Device42 can recommend the Cloud platform to which you can migrate your infrastructure. Incentivized DP Deepak Pund Technical Support Engineer Read full review	Flexera Get visibility of all hardware, software and applications Let's you validate licensing and entitlement. Capacity to augment work detailed usage statistics. Incentivized Lucas Michael Project Manager Read full review
Cons	Device42 UI/UX is not up to the standards. Can't mass update everything. No export option for the sub components that have changed linked to the device they are assigned to Plugins options are limited Sometimes randomly times out my login forcing me to log in again. Incentivized Verified User Anonymous Read full review	Flexera None as of now Incentivized Mukhtiyar Ahmed Associate-IT Read full review
Alternatives Considered	Device42 What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process. Hannah Sandoval Team Lead Manager Read full review	Flexera Let's you significantly improve in the efficiency and effectiveness of IT service teams. Automatically builds and maintains the CMDB by providing a single source of trusted asset information to support important ITIL and service management processes. With actionable data at it's fingertips,the service desk can so what it does best in delivering IT services. Incentivized Lucas Michael Project Manager Read full review
Return on Investment	Device42 The support is amazing has always been very helpful and supportive 24/7. Very easy-to-use, no learning curve required. Cost effective and flexible. Offers one-stop-shop for all things DCIM, robust IPAM, password management, and additional add-on which enhances workflow and top-notch security. Incentivized Sonal Ankita Sales And Marketing Representative Read full review	Flexera Positive outcome as we could capture the CI using our ITSM tool Incentivized Mukhtiyar Ahmed Associate-IT Read full review
ScreenShots	Device42 Screenshots