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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Device42

    Score6.4 out of 10
    N/ADevice42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem.

    $1,449

    1-1K IPs

    Spotlight

    Score8 out of 10
    N/ASpotlight from Quest Software is a database performance monitoring option.N/A
    Pricing
    Device42Spotlight
    Editions & Modules
    Core 1-100 Devices
    $1,449
    1-1K IPs
    Core 101-500 Devices
    $2,999
    1K-5K IPs
    Core 501-1000 Devices
    $4,999
    5K-10K IPs
    Core 1001-2500 Devices
    $9,999
    10K-25K IPs
    Core 2500+ Devices
    Request Quote
    25K+ IPs
    No answers on this topic
    Offerings
    Pricing Offerings
    Device42Spotlight
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors—
    More Pricing Information
    Community Pulse
    Device42Spotlight
    Considered Both Products
    Freshworks Inc
    No answer on this topic
    Quest Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Device42Spotlight
    SQL Performance Monitoring
    Comparison of SQL Performance Monitoring features of Device42 and Spotlight
    Feature
    Device42
    -
    Ratings
    Spotlight
    7.7
    3 Ratings
    6% below category average
    Performance dashboard00 Ratings8.83 Ratings
    Intelligent alerting00 Ratings8.03 Ratings
    Top SQL00 Ratings6.62 Ratings
    Historical trend data00 Ratings8.02 Ratings
    Virtualization support00 Ratings7.02 Ratings
    Best Alternatives
    Device42Spotlight
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Microsoft System Center
    Score8.4 out of 10
    SolarWinds SQL Sentry
    Score10 out of 10
    Enterprises
    Microsoft System Center
    Score8.4 out of 10
    SolarWinds SQL Sentry
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Device42Spotlight
    Likelihood to Recommend
    9.6
    (11 ratings)
    8.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (2 ratings)
    User Testimonials
    Device42Spotlight
    Likelihood to Recommend
    Freshworks Inc
    1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
    Incentivized
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    Quest Software
    Spotlight’s ability to consolidate data from various entities and provide insightful reports is highly beneficial. It streamlines financial reporting, allowing professionals to focus on advisory services and strategic decision-making.Small businesses, nonprofits, and organizations that need regular board packs or executive summaries find Spotlight useful. Less Appropriate: Certain industries (e.g., specialized manufacturing, healthcare, or research) have unique reporting needs. Spotlight’s generic templates may not cover all industry-specific metrics or compliance requirements.
    Incentivized
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    Pros
    Freshworks Inc
    • Device42 can discover physical and virtual servers as well as your network devices
    • Device42 can give resource utilization details like CPU, Memory and Storage
    • Device42 can give dependency mapping
    • Device42 can give inbound and outbound communication details
    • Device42 can create Affinity Groups (Move Groups)
    • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
    Incentivized
    Read full review
    Quest Software
    • Great SQL server monitoring
    • Rewind and playback of previous times
    Incentivized
    Read full review
    Cons
    Freshworks Inc
    • UI/UX is not up to the standards.
    • Can't mass update everything.
    • No export option for the sub components that have changed linked to the device they are assigned to
    • Plugins options are limited
    • Sometimes randomly times out my login forcing me to log in again.
    Incentivized
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    Quest Software
    • My only complaint was the cost.
    Incentivized
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    Usability
    Freshworks Inc
    No answers on this topic
    Quest Software
    the platform offers a clean, easy to use interface. You can customize reports and dashboard. Integration is also pretty good, you can integrate to Xero, QBO and MYOB and excel spreadsheets. It also offers very broad supporting documents and webinars. There are only two downside of Spotlight; learning curve (it could be a bit difficult at the beginning to learn the system) and price point (For small businesses, Spotlight Reporting can be seen as relatively expensive compared to other reporting tools)
    Incentivized
    Read full review
    Support Rating
    Freshworks Inc
    No answers on this topic
    Quest Software
    I've never had to contact support, as of yet I have had no issues or problems with the tool. This is after 5 years of use.
    Incentivized
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    Alternatives Considered
    Freshworks Inc
    What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
    Read full review
    Quest Software
    I think Dell is better with its dashboard and ease of use, but SQL Sentry is better at customization. We used Spotlight at my previous company, and SQLSentry at my current company.
    Incentivized
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    Return on Investment
    Freshworks Inc
    • We use it for the mass updates. Because of which we save lots of time
    • It helps in making everything documented
    • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
    • Inventory Management
    Incentivized
    Read full review
    Quest Software
    • Spotlight is reasonably inexpensive, and any one of the multiple things we use it for more than justifies the cost.
    Incentivized
    Read full review
    ScreenShots

    Device42 Screenshots

    Screenshot of Drag and drop room layoutsScreenshot of Super easy search