Diabolocom vs. Salesforce Service Cloud
Diabolocom vs. Salesforce Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Diabolocom | N/A | Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel cloud solution for sales, customer service, and contact centres. According to the vendor, thanks to its speed of implementation, its intuitive interface that is fully integrated in the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark customer experiences and improve their operational performance. Diabolocom supports the… | N/A | |
Salesforce Service Cloud | N/A | Service Cloud is a customer service platform that helps businesses manage and resolve customer inquiries and issues. It provides tools for case management, knowledge base, omni-channel support, automation, and analytics, enabling companies to deliver exceptional customer service experiences. | $25 per month |
Diabolocom | Salesforce Service Cloud | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Diabolocom | Salesforce Service Cloud | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Diabolocom | Salesforce Service Cloud | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Diabolocom | Salesforce Service Cloud | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Diabolocom | Salesforce Service Cloud | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.0 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (6 ratings) |
Usability | - (0 ratings) | 8.0 (12 ratings) |
Availability | - (0 ratings) | 9.5 (19 ratings) |
Performance | - (0 ratings) | 8.6 (7 ratings) |
Support Rating | - (0 ratings) | 7.0 (20 ratings) |
Online Training | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.0 (1 ratings) |
Diabolocom | Salesforce Service Cloud | |
---|---|---|
Likelihood to Recommend | Diabolocom No answers on this topic | Salesforce |
Pros | Diabolocom No answers on this topic | Salesforce |
Cons | Diabolocom No answers on this topic | Salesforce |
Likelihood to Renew | Diabolocom No answers on this topic | Salesforce |
Usability | Diabolocom No answers on this topic | Salesforce |
Reliability and Availability | Diabolocom No answers on this topic | Salesforce |
Performance | Diabolocom No answers on this topic | Salesforce |
Support Rating | Diabolocom No answers on this topic | Salesforce |
Implementation Rating | Diabolocom No answers on this topic | Salesforce |
Alternatives Considered | Diabolocom No answers on this topic | Salesforce |
Return on Investment | Diabolocom No answers on this topic | Salesforce |
ScreenShots | Diabolocom Screenshots | Salesforce Service Cloud Screenshots |