DialedIn

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DialedIn
Score 1.6 out of 10
N/A
DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.
$495
per month for 5 users (minimum)
Pricing
DialedIn
Editions & Modules
Enterprise Plus (200+ Users)
$35
per month per user
Enterprise (100-199 Users)
$49
per month per user
Professional (50-99 Users)
$79
per month per user
Small Business (5-49 Users)
$99
per month per user
Offerings
Pricing Offerings
DialedIn
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional DetailsDiscount available for annual commitment.
More Pricing Information
Community Pulse
DialedIn
Considered Both Products
DialedIn
Chose DialedIn
Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources.
Chose DialedIn
When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to …
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User Ratings
DialedIn
Likelihood to Recommend
9.0
(2 ratings)
User Testimonials
DialedIn
Likelihood to Recommend
Dialedin
I have used the system for predictive dialing, preview and manual dial. I have had from three to thirty reps using the software at a time. It has worked well for me in all applications.
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Pros
Dialedin
  • Analytics / reporting
  • Intuitive campaign management
  • Data management
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Cons
Dialedin
  • Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release.
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Alternatives Considered
Dialedin
Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources.
Read full review
Return on Investment
Dialedin
  • It increases our contact rate and provides real time control of data to maximize our sales efforts and production.
  • Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used.
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ScreenShots