DialedIn

DialedIn

DialedIn

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DialedIn	Score 1.6 out of 10	N/A	DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.	$35 per month per user

Pricing

DialedIn

Editions & Modules

Enterprise Plus (200+ Users): $35
per month per user
Enterprise (100-199 Users): $49
per month per user
Professional (50-99 Users): $79
per month per user
Small Business (5-49 Users): $99
per month per user

Offerings

Pricing Offerings
DialedIn
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Required

Additional Details

Discount available for annual commitment.

More Pricing Information

Community Pulse
	DialedIn
Considered Both Products	DialedIn Verified User Anonymous Chose DialedIn Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources. Incentivized Helpful? Arlen Graves IT & Facilities Director Chose DialedIn When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to … Incentivized Helpful?

Best Alternatives
	DialedIn
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	CloudTalk Score 7.4 out of 10
Enterprises	Dialpad Sell Score 8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	DialedIn
Likelihood to Recommend	9.0 (0 ratings)

User Testimonials
	DialedIn
Likelihood to Recommend	Great architecture, analytics and technical setup processes. Ability to control sub-segments of data for outbound programs and assign dial priority percentages. Incentivized Verified User Anonymous Read full review
Pros	Analytics / reporting Intuitive campaign management Data management Incentivized Verified User Anonymous Read full review
Cons	Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release. Incentivized Arlen Graves IT & Facilities Director Read full review
Alternatives Considered	When all is said and done dialers are designed to do one thing; dial phone numbers. It all boils down to dependability and stability and when you have issues a tech support staff that is available to resolve your issues. I was dissatisfied with the system we had, so I began to look around for an alternative. I chose Chase because of cost, good online reviews and previous experience with the system with a previous employer. I have never regretted it. Incentivized Arlen Graves IT & Facilities Director Read full review
Return on Investment	It increases our contact rate and provides real time control of data to maximize our sales efforts and production. Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used. Incentivized Arlen Graves IT & Facilities Director Read full review
ScreenShots