1 Ratings
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Score 5 out of 100
4 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

DidTheyReadIt

It does its job but there are better looking and easier to use tools to do it.
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
Daniel Pacheco | TrustRadius Reviewer

Pros

DidTheyReadIt

  • Tracks opens well
  • Timely
  • Accurate
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
Zeke Becerra | TrustRadius Reviewer

Cons

DidTheyReadIt

  • Not the best looking UI
  • Looks old
  • Manual process where many competitors do this automatically.
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
Daniel Pacheco | TrustRadius Reviewer

Alternatives Considered

DidTheyReadIt

Outreach does a very good job and looks better, SalesLoft tracks more accurately and is easier to use.
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
Zeke Becerra | TrustRadius Reviewer

Return on Investment

DidTheyReadIt

  • Allowed me to know if emails were being received.
  • Allowed me to know if email addresses were valid.
  • Forced me to CC their program on every email I wanted tracked.
  • Prevented the receiver of the email from knowing the email was being tracked.
Anonymous | TrustRadius Reviewer

Sugar Connect (formerly Collabspot)

  • The staff that enters is of guaranteed quality.
  • Customers can respond to our requests quickly.
  • The staff of the administration is much more committed to their work.
Daniel Pacheco | TrustRadius Reviewer

Screenshots

Pricing Details

DidTheyReadIt

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sugar Connect (formerly Collabspot)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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