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Sugar Connect

Sugar Connect
Formerly Collabspot

Overview

What is Sugar Connect?

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within…

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Recent Reviews
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Pricing

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What is Sugar Connect?

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.collabspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Activity Management with Sugar Connect

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Product Details

What is Sugar Connect?

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.

Sugar Connect Features

  • Supported: CRM with Gmail Integration
  • Supported: Email Tracking
  • Supported: Gmail to CRM Synching
  • Supported: Sales Automation
  • Supported: 1:1 Marketing Automation
  • Supported: Sales Reporting and Analytics
  • Supported: Email Reminders
  • Supported: Email Templates

Sugar Connect Screenshots

Screenshot of Salesforce in Gmail SidebarScreenshot of Sugar CRM in Gmail SidebarScreenshot of Email TemplatesScreenshot of Sales Reporting and AnalyticsScreenshot of Email Reminders

Sugar Connect Integrations

Sugar Connect Competitors

Sugar Connect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll

Sugar Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

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Reviews and Ratings

(7)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Zeke Becerra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Collabspot's Gmail extension for integration with SugarCRM. It enables me to save emails to Sugar easily. (I can also create new records from my inbox easily.) I can also see opens and clicks from my the Collabspot dashboard. My primary use of Collabspot is for saving emails to records in our CRM. This is fantastic for keeping track of communication with customers especially for forecasting/pipeline.
  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
  • I honestly don't have a con for Collabspot
Great for tracking communications with anyone in your CRM. Because of Collabspot, we have a culture of documenting emails in Sugar. I suppose Collabspot wouldn't be necessary if your CRM had an extension for your email client.
  • It has helped me stay on top of my pipeline
  • It makes it easy to go back through previous pricing and communication around deadlines with my resellers and clients
  • It saves me so much time from having to add emails to Sugar manually
Very similar. Two different layouts for two totally different systems. Collabspot/Sugar is my primary system, but when I was an SDR, I used HubSpot for prospecting primarily because of email automation. Now that I'm a Territory Manager, I don't use HubSpot much anymore as my time is filled up with partners and clients--I do less "hunting" these days than I did as an SDR. Our company uses SugarCRM and Collabspot is integrated so I use Collabspot almost exclusively now. Right tool for the right job, I guess.
Daniel Pacheco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The use that Collabspot has in our company is linked to the processes of personnel selection and training, administration and customer service. The use is multiple: for the following talents to enter the company, to promote campaigns through commercial mail; Begin a renewal process in the administration area. It is practical and easy to use. Having it in several sections of the company helps us discover many more features and applicability.
  • Email marketing has never been so easy with Collabspot.
  • You can discover incredible potential when you use it in different areas.
  • Follow-up calls, in a professional manner.
  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
  • The staff that enters is of guaranteed quality.
  • Customers can respond to our requests quickly.
  • The staff of the administration is much more committed to their work.
Collabspot offers a better price compared to the competition and many customization possibilities. The emails are more direct and cause a great impact; against the competition, Collabspot has an advantage. Finally, Collabspot belongs to the select group of quality applications and with fairly good prices.
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