Sugar Connect (formerly Collabspot) Reviews

4 Ratings
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Score 8.2 out of 100

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Reviews (1-2 of 2)

Daniel Pacheco | TrustRadius Reviewer
June 20, 2018

Do you want quality at a good price? Collabspot is your alternative.

Score 8 out of 10
Vetted Review
Verified User
Review Source
The use that Collabspot has in our company is linked to the processes of personnel selection and training, administration and customer service. The use is multiple: for the following talents to enter the company, to promote campaigns through commercial mail; Begin a renewal process in the administration area. It is practical and easy to use. Having it in several sections of the company helps us discover many more features and applicability.
  • Email marketing has never been so easy with Collabspot.
  • You can discover incredible potential when you use it in different areas.
  • Follow-up calls, in a professional manner.
  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.
Read Daniel Pacheco's full review
Zeke Becerra | TrustRadius Reviewer
January 16, 2018

Collabspot Makes SugarCRM Even Sweeter!

Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Collabspot's Gmail extension for integration with SugarCRM. It enables me to save emails to Sugar easily. (I can also create new records from my inbox easily.) I can also see opens and clicks from my the Collabspot dashboard. My primary use of Collabspot is for saving emails to records in our CRM. This is fantastic for keeping track of communication with customers especially for forecasting/pipeline.
  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
  • I honestly don't have a con for Collabspot
Great for tracking communications with anyone in your CRM. Because of Collabspot, we have a culture of documenting emails in Sugar. I suppose Collabspot wouldn't be necessary if your CRM had an extension for your email client.
Read Zeke Becerra's full review

Sugar Connect (formerly Collabspot) Scorecard Summary

About Sugar Connect (formerly Collabspot)

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.
Categories:  Sales Email Tracking

Sugar Connect (formerly Collabspot) Features

Has featureCRM with Gmail Integration
Has featureEmail Tracking
Has featureGmail to CRM Synching
Has featureSales Automation
Has feature1:1 Marketing Automation
Has featureSales Reporting and Analytics
Has featureEmail Reminders
Has featureEmail Templates

Sugar Connect (formerly Collabspot) Screenshots

Sugar Connect (formerly Collabspot) Integrations

Highrise, Sugar Sell (SugarCRM), Salesforce, Gmail

Sugar Connect (formerly Collabspot) Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Sugar Connect (formerly Collabspot) Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Sugar Connect (formerly Collabspot) Support Options

 Free VersionPaid Version
Live Chat

Sugar Connect (formerly Collabspot) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All