Sugar Connect (formerly Collabspot)

Sugar Connect (formerly Collabspot)

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Score 5.9 out of 100
Sugar Connect (formerly Collabspot)

Overview

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Pricing

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What is Sugar Connect (formerly Collabspot)?

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.collabspot.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Sugar Connect (formerly Collabspot)?

SugarCRM’s Sugar Connect (formerly Collabspot) is a sales email tracking tool specifically targeting Gmail’s integration with SugarCRM. Sugar Connect offers email syncing, archiving, and tracking to help sales reps track and manage customer data. It also provides some automation within the interactions between Gmail and SugarCRM, and sales reporting and analytics on prospects’ interactions with emails. The platform can also track prospects’ social media activity data.

Sugar Connect (formerly Collabspot) Features

  • Supported: CRM with Gmail Integration
  • Supported: Email Tracking
  • Supported: Gmail to CRM Synching
  • Supported: Sales Automation
  • Supported: 1:1 Marketing Automation
  • Supported: Sales Reporting and Analytics
  • Supported: Email Reminders
  • Supported: Email Templates

Sugar Connect (formerly Collabspot) Screenshots

Salesforce in Gmail SidebarSugar CRM in Gmail SidebarEmail TemplatesSales Reporting and AnalyticsEmail Reminders

Sugar Connect (formerly Collabspot) Integrations

  • Highrise
  • Sugar Sell (SugarCRM)
  • Salesforce
  • Gmail

Sugar Connect (formerly Collabspot) Competitors

Sugar Connect (formerly Collabspot) Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%

Sugar Connect (formerly Collabspot) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll

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Reviews and Ratings

 (5)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Zeke Becerra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I use Collabspot's Gmail extension for integration with SugarCRM. It enables me to save emails to Sugar easily. (I can also create new records from my inbox easily.) I can also see opens and clicks from my the Collabspot dashboard. My primary use of Collabspot is for saving emails to records in our CRM. This is fantastic for keeping track of communication with customers especially for forecasting/pipeline.
  • Makes saving emails in SugarCRM really easy
  • Flexible as to which types of records you can save to
  • Accurate reporting on opens and clicks
  • Easily add new records to SugarCRM from Gmail inbox
  • I honestly don't have a con for Collabspot
Great for tracking communications with anyone in your CRM. Because of Collabspot, we have a culture of documenting emails in Sugar. I suppose Collabspot wouldn't be necessary if your CRM had an extension for your email client.
Daniel Pacheco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The use that Collabspot has in our company is linked to the processes of personnel selection and training, administration and customer service. The use is multiple: for the following talents to enter the company, to promote campaigns through commercial mail; Begin a renewal process in the administration area. It is practical and easy to use. Having it in several sections of the company helps us discover many more features and applicability.
  • Email marketing has never been so easy with Collabspot.
  • You can discover incredible potential when you use it in different areas.
  • Follow-up calls, in a professional manner.
  • The payment plan that Collabspot provides does not have many advantages over the free plan.
  • The scores do not reflect the true assessment towards clients and candidates.
  • Mail templates have an outdated design.
It is a fantastic and very useful application. It has many customization options, but it does not have the power that a giant company requires.