Digital.ai Release vs. Puppet Enterprise

Mainly used in release management where all deployments are well managed and processed further based on the approval system. Complete enterprise-level solution with minor difficulties which need to be added to product improvement features. Integration with other CI-CD tools makes it easier to perform tasks in terms of release and deployments.

Incentivized

Puppet is good enough to get the job done, you can use it to automate deployments and maintain files and configurations, if this is all you're looking for it's great. If you're looking for more control over your systems as a whole without having to write your own scripts or install multiple configuration management systems then Puppet is not what you're looking for.

Incentivized

• Cross-team release workflow control using email, texts, scripts allow our release management to be truly a 360 process.
• XL Release allowing our Jenkins toolchain to control the beginning of release trains which is very powerful.
• XL release allows us to expose the business process flow for anyone to read direct at the source which runs the process instead of a separate vision.

Incentivized

• Provides a clear map of how a system is configured
• Eases the creation of a system in a specific cluster as it is scripted in code
• Simplifies configuration changes to a cluster or to every system such as rolling out vhost configurations, updating ldap roles, NFS mounts, etc
• The syntax is very easy to read and carries a lot of fluidity once the language is learned.

Incentivized

• Pagination of data - across tool.
• User Roles Management API can be improved.
• Case insensitive ID's are treated differently making user face login and access issues.
• Dependency on Universal template/custom plugins creation should be reduced.
• Code versioning of templates is very difficult.
• Better error handling.
• Futures Timeout Issues.

Incentivized

• The setup of Puppet is a nightmare compared to ansible. Anyone watching a youtube video can easily set up ansible with minimal IT knowledge. All one needs is the source IP addresses and we are good to go. Setting up Puppet is a more hands-on task and pushing the puppet agents to all the boxes is another issue. If the installation and setup were simplified like ansible that would attract a lot of people to this platform
• The syntax of the code for Puppet is not as easy as ansible. Ansible simply follows a YAML format and it's like typing in normal English. Even complicated tasks can be written by just understanding YAML syntax. Perhaps Puppet needs to revisit the lanugage used and try to come up with a much simpler lanugage for writing code. This will make day-to-day usage easier.

Incentivized

The tool is easy to use, easy to navigate and learn. Manages releases with proper approvals in a systematic manner. Though it needs minor improvements in terms of pagination (data loading), access management, but, overall the tool helps in increasing productivity and less time for production deployments.

Incentivized

Support is not good at all. To this day, I have to mail my queries and their support site does not log in for me (me alone). But, upon contacting many times, no one helps with a proper response. Though good thing is, I get a proper response over mail too. But, being informative about the tool and not on the issues faced by users outside of the process to get support should also be addressed equally. Which is currently missing in support.

Incentivized

Puppet has top class support. You can simply mail them with their query and they will respond to your query in a timely manner. We do have enterprise license for puppet. Also there is a vibrant community for puppet out there. So even if you dont purchase a premium support option you can simply google your queries and get answers

Incentivized

XL release is simpler to configure and deploy to the organization than other change management platforms I have used. That simplicity has minor drawbacks requiring you to fit into a limited set of control methods but that exercise helped us simplify a needlessly onerous process.

Incentivized

HPSA is a licensed product and incurs significant upfront investment costs due to COTS licensing. Puppet Data Center Automation has a significantly lower upfront investment and product documentation is more readily available. Chef is a very similar offering, however, at the time our decision was considered, the adoption of Chef vs. Puppet was significantly less in the community.

Incentivized

• XL release has improved our consistency of release process, removing multiple days worth of manual status checking and coordination.
• XL release has allowed us to increase the number of beta releases we can support due to simplifying our release actions.

Incentivized

• Cut deployment times down to around 1 hour from 4-5 hours.
• Allows us to get a fully running system up from scratch in around 30 minutes.
• Allows for a more clear view of what is required to get a host running.

Incentivized