Directly vs. imBee
Directly vs. imBee
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
 imBee | N/A | imBee is a collaborative One Team Inbox that consolidates Instant Messaging channels including WhatsApp, Facebook Messenger, Instagram Direct, WeChat, LINE etc., with tools to optimize communication efficiency and improve customer relationships through conversational engagement. Offering business tools and workflow automation, imBee aims to ensure brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and… | $75 per year 3 Accounts |
| Directly | imBee | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Directly | imBee | |
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| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| Directly | imBee | |
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| Small Businesses |  EZ Texting Score 8.9 out of 10 | EZ Texting Score 8.9 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | imBee | |
|---|---|---|
| Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
| Directly | imBee | |
|---|---|---|
| Likelihood to Recommend | Directly Software, Inc.
 Abhay Ranjan Founder | imBee No answers on this topic |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder | imBee No answers on this topic |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder | imBee No answers on this topic |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder | imBee No answers on this topic |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder | imBee No answers on this topic |
| ScreenShots | imBee Screenshots  |